I am currently trying to get my back fixed I have no disc between to vertibrae I have one leg amputated below knee and the other I've just had surgery on to fix a torn patella tendon for the third time in less than a year I have rhuematoid arthritis so I have problems healing the neurologist wanted to try one back injection and if it didn't help go to surgery the insurance is adamant I have to do 8 week's of physical therapy the doctor tried to appeal the decision but no luck there's no disc the MRI was horrible no amount of physical therapy will help it will only grind of more bone my only conclusion is their hoping I die before they have to pay for surgery
Start collecting reviews today
Claim your business to immediately update business information, respond to reviews, and more!
I was happy with this company but had to leave to find something more affordable after the increases.
So now I will smear their name wherever I can, because after being charged $520 (which they have admitted is their mistake), it will take 4-6 weeks to get my refund. Why? They said it's because they only go to the bank once a month for refunds.
I am the general manager of a medical equipment company that has been in business since 2004. BCBS of Nebraska was the best company to work with for our first 14 years, but since 2018 they have by far become the worst insurance company in the country. We work with over 35 supplemental insurance companies every year. and BCBS is the only company who is not paying claims correctly or in a timely manner. Currently we have over 50 customer claims that have not been paid correctly, mostly in the past year totaling over $250,000. Even after appealing the claims, BCBS is telling us and our customers that they paid the claims correctly, when in fact they know they did not. We retained a law firm to contact BCBS's legal counsel. After months of correspondence with their legal department, they have done nothing but spew lies about these mispaid claims. We have a 14 year history of how these claims were paid correctly in the past by BCBS, but they do not seem to care. We also have a 16 history of all the other supplemental insurance carriers that do pay these claims correctly. We are now to a point where we have no choice but to help our customer's file a lawsuit against BCBS of Nebraska to get their claims paid correctly. They have caused a lot of stress and anxiety for our customer's, all over the age of 65, who now have to sue their insurance company to get the benefits that their insurance policy covers. I strongly recommend that you do not consider BCBS as your insurer for anything. If you are currently insured by BCBS, you should consider switching to another insurer at your next opportunity. BCBS of Nebraska is happy to take your payments for insurance coverage, but not willing to abide by the law and pay the benefits of your policy. They are nothing but liars and crooks. Brent White
Don't believe their hype on their individual healthcare policies. They give you an attractive teaser quote on the phone and then quadruple the premium on the final quote.
You need health care? Look at Golden Rule policy through United Health Care.
My wife has this insurance through her employer and this is a do not recommend having them. We have nothing but problems and have to fight to get them to cover especially for dental coverage. And what is D9222 on a claim either way they are apparently certified doctors and know better. DO NOT USE THEM GO ELSEWHERE
They used to be good, then they had their corporate rearangement. Now they are all about making money. They cancelled my individual plan in order to "simplify" their offerings. My coworker's plans, through Blue Cross Blue Shield, are worse than the ACA plans. Do not give them your money.
1 star is too good for their Healthy Blue Nebraska Medicaid. Customer service is non existent. Employeee asked me for my call back # but when we were "disconnnected" (hung up on) she never bothered to call back. I strongly suggest using UHC for your Medicaid needs as they are the only provider that seems to have an understanding of how to do business
Currently have this insurance through my employer. The rep and website said this has international coverage and claims need to be done through BCBS Global Core division. But BCBS NE is very slow (like over a month) to respond to any Global Core request for direct payment letter approval. When I tried to contact BCBS NE customer support to ask why they are slow in approving the letter, the CS rep doesn't even know what BCBS Global Core is. I guess it's the client's (me) job to explain to them about who is BCBS Global Core. And after all that, I'm still not able to get the answer as to why they are slow in responding to Global Core. This company doesn't even deserve this one star.