Bladerunner Salon & Day Spa Review

I am 7 months pregnant and had a prenatal massage booked for 11am on a Saturday that I was very much looking forward to. I was notified upon arrival the lady was running 15 min late and to take a seat. Then, 30 minutes later I went to check back in at the front desk since there had been no update and was told it was going to be another 10-15 minutes! I had to be somewhere by 1pm and it was now too late for me to wait any longer and start an hour massage. I asked if I could move my apt to later in the day or to Sunday. Her only available apt was for 2pm that day, which wasn't feasible for me with my commitment at 1pm. When I had booked the apt. that week I was told her availability was open all day and to pick any time. She also didn't work Sundays. I had to cancel all together and since I was in town just for the weekend, the spa didn't do ANYTHING to accommodate the cancellation or for keeping me waiting for 45 min. past my confirmed apt. They just said sorry and moved on to the next customer. I was shocked at the poor customer service, being kept waiting for that long and the lack of authority at the front desk for a busy Saturday. I would have happily come back as a paying customer for a different service later that day or the following but nothing was offered to me. Severely disappointed.

I LOVE BLADERUNNER, THE FRONT DESK PEOPLE ARE WARM AND FRIENDLY, ALWAYS A SMILING WELCOME. AND TODD IS THE BEST! HE CUTS MY HAIR BEAUTIFULLY, AND DOES GREAT COLOR. CANNOT SAY ANYTHING BUT THE BEST ABOUT EVERYONE THERE.

Joy is inexperienced and this place is not reasonably priced. There are better places in town and better priced. A complete waste of my precious time and money after a color and highlight session with JOY my hair was over processed the roots on the crown not covered some of us DO NOT have time to waste.

I have been a client of this salon for years, Ashley was my stylist. I am so sorry she moved away. I have been patiently waiting for this salon to re-open..calling periodically, leaving messages. I have seen Todd before, so I was put on his waiting list. I called today for an appt. the receptionist made an appt for next week. She then put me on hold, came back telling me Todd doesn t remember me and I would have to be listed as a new client, making me wait till July. I am disappointed and now have changed salons. I understand this is a tough time for them, but to be pushed aside after being a client for many years is unfortunate. Think twice about going back to Bladerunner... they don t seem to honor years of my business, so goodbye to you! BTW, the new salon is small, dirty, loud, and lacks the charm Bladerunner always used to have...

WOW An HEE A hurtful, expensive experience. I take care of my hair and I'm very selective as to where I entrust my locks but sometimes it turns out sour. Joy may be a nice person but to be a conscientious and responsible professional hairstylist takes a bit of an investment and caring. Her cheap blowdryer and hair pulls with ocasional scalp burns left me wishing her all the best. I'm not coming back and suggest caution for those who are used to competitive coiffeurs. Bladerunner Salon, please be mindful of clients time, trust and faith in you

Been coming for years and love this place. They are a class-act, great staff and every single person takes pride in what they do. They also do alot in the community with such as donating their services to the models at the women's shelter fashion show. Great people, great for the community and great haircuts. Show them some love!

Cameron was phenomenal! I was in town for a wedding and walked by this place. Was able to make an appointment for a few hours later during my sons nap. I arrived 15 min early and Cameron was waiting for me. She got me started right away and was very thurough, listening to everything I was looking for and using her expertise to help me achieve a look that suited my face shape and personal style. It took a bit longer than expected, my husband and son were waiting, but that is only because she took her time to get it right. That s often hard to find. I will be back whenever we are in the area.

Simply Fabulous! I have my hair done there for years~Todd is the best. I also have my eye lashes and brows tinted, there's no place better in San Luis Obispo. The spa side is lovely, quiet, a cocoon of serenity. Terrific massages. It seems like there is a salon on every corner in SLO these days, but none of them hold a candle to the best. Bladerunner.
Great location, walking distance from everywhere in town. A full retail line of product quality products.
I highly recommend.
BTW, I think it's very unfair that some random person posted a picture through the window after the salon closed, clearly, with the garbage cans visible. They should take that down!
The salon is beautifully decorated, and impeccably clean. Friendly service. The owners are present and hands on.

I was basically a walk-in but got one of the greatest haircuts of my life from Meagan