Excellent service, super recommend and are very attentive and comply with the contracted speed. Congratulations :) Note 1000
Very good connection, sometimes it gets a bit unstable, but in general it's very good.
Trying to communicate with you guys and no one answers. I wanted to hire your services, but if it starts like this, I don't know
I understand that there was a short delay in attending today, because due to the problem there must have been a great demand in attendance, they usually respond much faster, I am totally satisfied with the service provided.
In the morning it works normally arrives at night you can only have 1 cell phone using the Internet that it does not take at all
I talked to them to solve my problem, they didn't and it ended without saying anything!
Ping lower than tested and sensational quality, congratulations to those involved!
Non-existent 24h support, even in the contract. Delivers a speed far below peak hours, especially Sunday when unsupported.
Excellent service, excellent service, world-class technical team, fair price! Agility in my request. I was in the office one day, and in the other the team came to solve the rot configuration and that's it! All right! Congratulations to the BJNET family in Brusque.
The internet (fiber) is delivered according to the contract. It just leaves you wanting the service. The service / support staff is really involved and it is possible that they do not meet the deadlines. The exponential growth that the company is experiencing in the city ends up leaving the service to be desired, but the internet (today!) Is good.
Weak and unprepared support to serve customers. Too much instability for games.
Bad internet without quality! And even when missing they do not give a discount!
Quality of the internet and very good I have nothing to complain about, however the company is falling short in terms of customer service, a lot of bureaucracy for a simple change in the contract.
Too bad, poor service, many poorly educated, for them the problem is always with you and never with them.
Unfortunately, I was very badly attended, I called the first time asking for information about the internet packages, they turned it off in my face, I called again I stayed 4 minutes listening to a song waiting to be answered, besides not informing me of the values, they said they were already in my condominium to another client, and that is very complicated to install, full of talk to the ox to sleep the chat of people without the will to work, lazy people, it is funny that the time of the JGM they have managed to install here at home, just have the will and like what you do, otherwise give place to who really wants to work
Hello the service is very good. I put 20 mega in my house. But the signal is stable weak
To start the receptionists' service is differentiated, explaining the product, delivery time, payment conditions, very fast placement and high quality professionals. In addition to being very satisfied, the future means of advertising for my friends and acquaintances. Congratulations!
Poor service, you call and it is never attended, there is no 24-hour service if the internet falls at dawn or the weekend was already going to stay there watching ships, when I close my one-year fidelity contract I will drop out
An unstable signal, constant falls, the service was good, today it takes a long time and is hardly resolved.
Unstable Internet, messy attendance, the Internet is not the same as the contracted amount, always leaves it in hand, especially on weekends. That's when you ask a technician, they want to charge a travel fee. Professionalism 0. Watzap Service System does not work, at home we have to use 4G all the time, because Wi-Fi will not, even if we spend a lot of money on Wi-Fi modem. Last generation. I do not recommend. Just stress .... Waiting for alternatives to change companies .....
Great service, attention note 10, they do what they promise ...
Wow ... I gave it a star because I can't give it 0. I've never had such a bad internet ... I called support more than 10 times, had more than one technical visit and couldn't even upload videos on youtube. Not to mention that for you to subscribe is 5 minutes and canceling, I was on the line for more than half an hour without anyone guiding me on anything! 10 mega and the speed seemed dialed. I called to cancel and they even tried to sell me the internet. Hahahaha joke
Very poor service for payment form little option a company of this size not to deliver ticket or accept automatic debit I find absurd
Terrible, I do not indicate! Besides the service is reasonable to bad, because the signal is very unstable the service can overcome the poor quality. Indifference to customer problem. For the value of mega and just being a provider, needs to improve MUCH! We have companies providing much better internet in the market!
Very good! However repairs are frequent where we have no internet. If it is not with fiber I do not recommend it.
BEST CITY INTERNET !!! GREAT SERVICE, PROMISE WHAT YOU DO.
Good service qualified people are to be congratulated
I have internet with the company for 3 years, during this period I always received the hired speed, and the few times I needed support, I was always very well attended, I recommend it highly.
All the attendants with great efficiency and total confidence
Quality Internet and professionals who respect the Client.
Very good, but when you fall you need a technical support the guys leave waiting for more than 45 min, and do not solve
Excellent quality of service and especially on the internet
As I was a client of this company, I can talk about my bad experience with them. The modem is weak because of the wi-fi it keeps disconnecting and reconnecting no matter what configuration it uses, it always does this, the client does not have access to the modem panel to make the correct settings, every time you have to touch the modem, you have to enter contact with them, something that other companies do not work in that archaic way, the customer has every right to have access to his modem panel. And you can only talk to them on whatsapp because by phone no one answers you have to wait more than 1 hour making the waiver. The service is expensive and other companies give you a better plan at a lower cost.
Fiber optic Internet with specialized service and ultra speeds
It doesn't work as it should, it doesn't deliver what it promises
Ridiculous plans, company delayed in time! The plans offered by the company are not optical fiber plans, where the download speed is the same upload. They offer plans of the old broadband lines, also known as metallic lines, where the upload is on average 10% of Download speed.
Great service, and really delivers the contracted speed.
I contacted them to hire the support but for the love of God bad service takes an hour to answer without mentioning that they do not answer msm being online and the msg have arrived More competence there
A case of years, my first company that hired to access the internet, always innovating according to the market, one of the best internet network ever improving every day to serve its customers, giving support in everything you need and an excellent team to every day growing more with more employees to meet the demand of customers, when I had a problem I always had service at any time and behind a solution to solve as quickly as possible. Anyone looking for a good connection with high technology and fair price to bj Net for me was always the best, so I recommend it to anyone who is interested.
Best fiber optic brusque and region, deliver 100% of the contracted speed, I highly recommend it!
I signed 150 megabytes of internet but did not receive half. At the time I was going to complain they demanded that I have a cable connection to be able to complain because in wifi they did not guarantee the speed that I hired! An absurd !!!
The internet has been rubbish for about two months. I get in touch and they say it's my modem, the interesting thing is that it falls every day at the same time, always after 4 pm ... And how does this time work? I will not buy a modem until the signal is improved. Disappointed, seriously thinking about canceling. I contacted the support again today and my CPF was invalid, but to generate the ticket every month the CPF is valid ... I will not pay until they contact me, because I am not getting what I hired.
this is very bad this internet, i have the fiber and it started well, now they managed to make it horrible, nor online class n of watching right
Unstable, lousy internet, and support is not willing to help !!
