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Is it normal to scare customers these days? Well, ...

Is it normal to scare customers these days? Well, the lady of the older age at the reception definitely shows a disrespect that does not lack insulting cheeky behavior.

My recommendation for such behavior would be a behavioral warning and therefore a mandatory seminar for good behavior.

However, if the behavior - the receptionist - reflects the real, unchangeable personality, then she is unreasonable for your work and therefore out of place.

Dear Ladies and Gentlemen,

Dear Ladies and Gentlemen,
now I would like to express my dissatisfaction in this way.
My goods issue has not worked for 11 weeks because my working system with .CWS was accidentally overwritten by an employee with CWS2. Since then, the scales dialogs have been crashing all the time, various evaluations of sales are no longer correct and invoice journals are incorrect.
Mistakes can happen, but a customer with sporadic repair attempts that only came when I filed a complaint again, trying to keep on a leash, I find pretty poor.
My employees are in a bad mood and have to do extra work because the system has been running for 11 weeks! does not work and nobody looks intensively for the error!

I feel let down by Bizerba .....

Sincerely

Franz-Josef Hecker

Bought in Spain.

Bought in Spain.
I bought 2 units of kh2 800 and the big problem is that they do not know anything about them and they tell you anything so you do not bother, this is the most serious thing and for recollection the installation has been billed to me with displacement included and now I They claim this invoice that I am not willing to pay until everything works, after paying 7200 euros they claim me 1000 and more peak in xorradas, when I have failures in sales results and I have not even put the anagram on the labels. I do not recommend these machines unless they fix it, which I doubt if someone from Germany does not come.
Look at the reviews of Bizerba Madrid and you will see that the highest is a 1