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J
3 years ago

Is it normal to scare customers these days? Well, ...

Is it normal to scare customers these days? Well, the lady of the older age at the reception definitely shows a disrespect that does not lack insulting cheeky behavior.

My recommendation for such behavior would be a behavioral warning and therefore a mandatory seminar for good behavior.

However, if the behavior - the receptionist - reflects the real, unchangeable personality, then she is unreasonable for your work and therefore out of place.

F
4 years ago

Dear Ladies and Gentlemen,

Dear Ladies and Gentlemen,
now I would like to express my dissatisfaction in this way.
My goods issue has not worked for 11 weeks because my working system with .CWS was accidentally overwritten by an employee with CWS2. Since then, the scales dialogs have been crashing all the time, various evaluations of sales are no longer correct and invoice journals are incorrect.
Mistakes can happen, but a customer with sporadic repair attempts that only came when I filed a complaint again, trying to keep on a leash, I find pretty poor.
My employees are in a bad mood and have to do extra work because the system has been running for 11 weeks! does not work and nobody looks intensively for the error!

I feel let down by Bizerba .....

Sincerely

Franz-Josef Hecker

J
4 years ago

Bought in Spain.

Bought in Spain.
I bought 2 units of kh2 800 and the big problem is that they do not know anything about them and they tell you anything so you do not bother, this is the most serious thing and for recollection the installation has been billed to me with displacement included and now I They claim this invoice that I am not willing to pay until everything works, after paying 7200 euros they claim me 1000 and more peak in xorradas, when I have failures in sales results and I have not even put the anagram on the labels. I do not recommend these machines unless they fix it, which I doubt if someone from Germany does not come.
Look at the reviews of Bizerba Madrid and you will see that the highest is a 1

About Bizerba

Bizerba is a renowned company that has been providing innovative solutions for weighing, slicing, and weigh-price-labeling technologies for over 150 years. The company has established itself as a leading solution provider in the industry and has gained a reputation for delivering high-quality products and exceptional customer service.

Bizerba's commitment to excellence is evident in its wide range of products that cater to various industries such as food processing, retail, logistics, and healthcare. The company's product portfolio includes weighing scales, slicers, labeling systems, software solutions, and much more.

One of Bizerba's core strengths is its ability to provide customized solutions that meet the specific needs of its customers. The company works closely with its clients to understand their requirements and develop tailored solutions that are efficient and cost-effective.

In addition to its product offerings, Bizerba also provides comprehensive services such as installation support, maintenance services, training programs for customers' employees on how to use their equipment effectively. This ensures that customers get the most out of their investment in Bizerba's products.

Bizerba prides itself on being at the forefront of technological advancements in the industry. The company invests heavily in research & development activities aimed at improving existing products or developing new ones altogether. This approach ensures that Bizerba remains competitive by offering cutting-edge technology solutions.

The company's commitment to sustainability is also noteworthy. Bizerba recognizes the importance of protecting our environment while still meeting customer needs; hence it incorporates eco-friendly practices into all aspects of its operations from production processes through packaging materials used during shipping.

With a global presence spanning over 120 countries worldwide through subsidiaries or partners networked across different regions globally; this makes it easy for clients anywhere around the world access their quality services without any hassle whatsoever!

In conclusion: If you're looking for an innovative solution provider with an excellent track record in delivering high-quality products backed by exceptional customer service - look no further than Bizerba!