Biltmore cardiology Reviews

I followed up with my moms voicemail and the lady who answered was rude. Her name was Maureen. I explained that I received a voicemail and she rudely asked what I wanted. She had mentioned that I already called and that she spoke to me. I expalined I haven t called and told her it could have been my sister.. I have nothing against this clinic, just the way the receptionist answered the phone was very unprofessional! You d think the first person that answers the call would answer in a polite manner and try their best in customer service. I hope they hire a better receptionist so if I call in the future, I get a warm greeting.

I had missed calls from the office and returned the call. The receptionist, Maureen, was rude from the beginning and said no one had called me. A few days later the nurse practitioner left a voicemail, and I returned the call. The receptionist asked for the date of birth, and I gave it to her and said she couldn't find anyone with that date of birth and last name. She asked who called and I tried giving her as much information as I could because I couldn t remember. She put me on hold but I had to hang up because I was at the doctor s office. My sister called to follow up with the voicemail and she was also rude to her. I have nothing against the clinic, but the receptionist is very unprofessional and doesn t seem to help.

Red carpet treatment. Far and away better than any other doctors I had seen. I was given a positive path to be healthy again. No wait time, very personable. The staff was caring. I highly recommend.

Great staff and great in taking care of your heart.

Underground parking. I've seen enough. I love this office!

Overall the cardiologist (Dr. Mix) was great, though wait times at this office are out of control. However the 1 star review is due to the ultrasound technician, who was wearing her mask UNDER her nose in the middle of a pandemic. I had to ask her to fully cover her nose while noting that we definitely were not 6 feet apart. Don't work in healthcare if you can't follow basic safety protocols while COVID cases are at an all-time high!

I absolutely love Dr. Morgan but the office staff leaves an awful lot to be desired. They don't know how to talk to people but worse than that, if you don't have your facts 100% don't call someone and leave a message. The lack of communication within the office is very scary and extremely stressful.
It shouldn't take 7 weeks and 4 days to get the results of an echo. That's ridiculous and wreckless

Incompetent, rude office staff and that includes the practice manager. Please do not bother with this office I suggest going somewhere else. It s unfortunate and I hope the doctors realize what kind of people are running the office.

The Dr. didn't explain much. She acted like my case wasn't worth her time. Appt. person was snobby. The technicians who ran the tests were super! They were polite, friendly and timely.

This group of cardiologist is the best in town.
I definitely recommend it.
They bring my life back to normal.
Thank you doctors I cannot mention only one all of them they're really good.
I had atrial fibrillation (they fixed it).
Dr. Marwan M. Bahu and all he's group.
They replaced a valve, Dr. Timothy Byrne
and all he's group.
They give me a opportunity to leave my life longer and enjoying my grandkids and my family.
Good bless everyone in this office.
Thank you Doctors.