Big brother big sister foundation, inc. Review

Easy drop off, for donations, in the Southshore area may not take all items donated call in advance if you have any questions friendly staff available to answer questions

I called Big brother Big sister and scheduled a donation. My daughter and I hauled 15 heavy bags/boxes outside by 7am. I called during the day just to double check that we were on the list. The woman said we were. They never showed up! What a waste of time. I have donated to the veterans association before so I scheduled a pickup with them. I read a review from another reviewer and she said she called them and just got excuses. So I am not even going to bother calling.

I work here. It's a great place to donate your used clothing and small household items. You can't donate furniture or big electronics though.

AVOID CURBSIDE DONATIONS! I had no issues with curbside pickups until they switched to their new trucking company. Clearly they are incompetent. I got an email confirmation of my town pickup. I spent a tremendous amount of my time gathering, boxing, bagging & hauling my donation items (which were of good quality mind you) to the curbside at 6am. THEY NO SHOWED. I just had a bad feeling when I read they had a new pickup/trucking company, & my instincts were accurate. I emailed them 2x (once on the day of, & 1x the day after). Crickets... no response, apology, or reschedule. (They have turned off their phones so you can t call them). I will NEVER signup for a curbside donation again.

It s sad b/c my items were of good quality, so due to this organization s current state of DISorganization, it s a loss for kids in need. I signed up for a Vet s pickup, (thanks to another reviewer s suggestion). Hopefully they will better respect & appreciate my time and generosity. Bottom line... if you can t handle curbside pickups during the pandemic, that s fine. Just accept in-person drop offs or cash donations. BUT DON T MAKE APPOINTMENTS FOR NO-SHOW CURBSIDE PICKUPS AND WASTE PEOPLE S TIME!

This would have been the 4th time I had donated to BBBS. I scheduled my pick up both online and by phone, the same way I did for the other 3 times. I lugged 15 boxes out to my front porch only to come home from work and find them all still there. I called to ask what happened and the person who answered asked me a script of questions. I finally realized she was looking for an excuse as to why my items were not picked up. When she asked if the boxes were labeled, I told her that each box said "Donate" and some were marked fragile. I was then told that they had to be labeled BBBS or they couldn't take them because people get deliveries and they couldn't just take boxes.. I would have felt much better if she had just been honest and said that someone screwed up and we're sorry they didn't show up. There is no way these boxes could have been mistaken for deliveries. They were all piled together and each clearly said "Donate". I am so disappointed in BBBS! The pick ups went well the prior 3 times I donated so I don't know what happened this time but I won't be donating to them again.

I have beengiving to BBBS for about 5 or6 years great they pick up too which is great because i don't drive and its going to a good cause

Very good organization but scheduled pickups are not up to par.

Please have your drivers drive more safely and observe speed limits. Driver in south Randolph on 3/19/21 was driving too fast on residential streets.

I've scheduled pickups twice and both times they didn't show up and I had to move things back into the house. Very poor communication and no number to call then. Its out if service.