Big Ben's Tree Service Reviews

Excellent work and cleanup after the work...safety was well observed..will use them again.

Professional, timely, safety emphasis, thoughtful and thorough. Completed entire job and cleaned up after the task was completed. Have always been able to rely upon Big Ben's for several years.

Ben and his team did an amazing job on my property. They removed years of overgrowth on my perimeter fences. This is included trees, bushes, and wisteria vines. I would especially like to recognize his crew chief Mike Patterson. When Ben was not present, Mike ensured things were done correctly, promptly, and efficiently. Mike was approachable and a consummate professional.

The absolute best tree service ever. They removed a very big tree from my roof. Best workers, they were kind, hard workers, got the job done. No papers to sign. Honest people. I would definitely use them again. I rate them the best company. Thank you Ben and crew!

The whole process was easy and professional from start to finish. Had 3 large oak trees trimmed up; the trees look wonderful, and they cleaned up the yard very well afterwards. I would highly recommend them, and will definitely use their services again in the future.

I needed to have all the trees on my property trimmed and fertilized. Ben and his team were very helpful in explaining the process, arriving on time and putting in a long day until the job was done. They did a wonderful job with the trimming and cleaned up so well the yard looked better than when they started. Couldn't be happier. They were careful to ask about and work carefully around the septic tank and drainfield. I'm the third generation of my family to count on Ben for excellent work and I am thankful I did.

I am totally impressed and satisfied with Big Ben's Tree Service. Prompt, efficient, competent, courteous, and more. Did a super job taking down two large old oak trees which had become unstable due to rot and insects. Ben laid them down perfectly right where they needed to go. I would highly recommend this service to anybody. Thanks Big Ben!!!

Ben did a fantastic job with the removal of a very large oak using the big crane to lift individual sections of it over the fence and home, and then thinned out the remaining oaks on my property. This was a huge tree and everything went as planned, Thanks Ben!!

The estimate that was given was not equal to the cost we owed once the service was finished. Some trees were removed that shouldn't of been and in addition, the young employee drove the lift through our neighbors yard on accident and broke their sprinkler system. The company was aware of the issue and immediately reprimanded the employee when it happened, but no one has called a service to repair the damage this company caused. The client's son advised the office that he could/would fix it and send Big Ben's a bill for the service. We have been in contact with the office over 5 times and each time we are told the issue would be resolved (or that it should of been taken care of already) but it has not. The neighbor is now expecting us to fix his sprinkler system even though it was your company that caused the damage due to an employee error. The tree service itself is very clean and it was done appropriately but we are disappointed in the price increase and the damage your company caused to our elderly neighbor who does not have the funds and ability to fix this problem. There are ruts all throughout his yard as well. I'm writing this review because its been 4 weeks and you continue to be resistant in providing a remedy for a really simple error you have acknowledged multiple times.

1 star for terrible customer service and overcharging on purpose because you knew you could. 5 stars for the work actually provided despite the issues elsewhere.