I bought a notebook in a free market that said 8 GB had 4gb of ram and the disk already broke. Incredible the loaders that are
Buy a 50 inch Smart TV HISENSE. I had problems, I demanded the guarantee and they told me that I should take it to Lomas de zamora to repair or change it. In the warranty I was told that it took 15 days for the change or repair. It was delivered on March 25. To date, 1 month, they tell me that there are no spare parts and I still do not have a TV, which I also use to work because I make graphic design. I claim almost daily and they do not give me a solution. They are a disaster
I always trusted the brand, but my last purchased phone did not fare well.
Buy a TV a week is gone, I take it to the warranty. They have it for two weeks, they return it to me exactly in the same conditions. I do not want to change the product. Nobody takes care of anything. Fourth the service.
I worked in this company for some months. The people are so nice. But the Argentinian economic situation makes the boss fire people all the time.
Now that I read the rest of the messages I understand everything ... I give them a star because you can not put less ... The attention is terrible ... and I think I fall short ... I bought by Mercado Libre and a real disaster , the product after more than 13 days has not yet been dispatched ... the phone does not respond, the mails do not, the messages for Free Market less ... in short, they are a bunch of kids! I feel cheated ...
I bought an air conditioner on January 9, waiting for Technical Service more than three weeks ago. I made claims to Consumer Defense, waiting for an audience ...
They are the worst brand of vacuum cleaners !!! You can not be so incompetent! I go 8 months 8 MONTHS !! looking for a filter for a vacuum cleaner, contact me with your attention center, send mails to ALL the authorized service locations, that they have on your page and those that indicate you when you call or write, NONE have a simple filter and even recognize that they can not ask for it because the spare parts delivery service is bad, their own service centers make them look bad! For enough patience, finally the emails simply stopped responding. Totally disappointed and I will surely never buy again and I will recommend that nobody do it.
I'm messing with the personal company that sold me a bgh and after three months the badge broke The truth is a disaster
I ask by chat that they make an invoice for me instead of B and they tell me they can't. I write to the email that they give me in order to make the change and they never answer me. I call by phone and no one answers. ZERO SERVICE
I bought a microwave. After 5 months it stopped working. They ask me to take you to the Service. They do not pick up or come home. For now there is no solution. Obviously I don't buy anything from bgh anymore.
A national company at the height of the great international ones.
A disaster the service of communication with the client, null, does not exist through telephone line and neither by mail, do not issue management voucher at the time of the online purchase; for a week I tried by the mentioned means (tel. and mail) that they offer of contact, to find out if the purchase had been managed through its online platform of purchase, which does not generate automatic answer on management, purchase, sending of consultations , etc. Ten (10) days in a row without any communication. Never again will I use your online shopping platform or your product line
I hope a return solution for a Z110P notebook, please solve it!
Do not buy anything in BGH, they do not have spare parts of anything, especially of conditioned air
I bought 1 motorcycle g5 plus and the screen was screwed, it was repaired and they left the screen poorly sealed, when a wet cotton was passed, 1 drop of water broke in and they did not take over I bought an electric oven and the sheet x inside was stained all over, and it was 3 times that I cooked. I bought 1moto g7 plus and the USB cable falls, I do not understand as if that port the measurement of the cable is one, it cannot be enlarged. In other words, the BGH brand became a crap. For my part I do not buy anything else BGH, or Moulinex, or Telefunken, or anything related to BGH
I bought a microwave on 4/2 and they gave it to me on the 11th and it did not work today. I am still waiting for them to pick it up and they have already charged me two installments. phone . Above how I trust the brand buy another in trade BGH brand
I bought a bgh Joy and at 8 months the platelet broke. Nobody takes over
I bought a 23-liter BGH Quick CHef microwave less than 3 years ago, which had all the paint skipped from the front frame, where the door rests. Really a shame that a microwave that should have a finish that resists heat, is finished with a paint that looks like an ordinary synthetic. I call 0800 and they tell me to contact a technician to see if they can fix my cost. A DISASTER!
I have only passed by its front and it seems to me a nice building
Of terror everything. First they do not help you at all with the purchase. 2nd if you managed to buy and pay for the page they send you an email with the purchase and there they tell you that your merchandise will be delivered to you after 15 business days. And it's true. They deliver it to you the day they think of it. I told them that that day I could not receive it and they sent it the same. I had to investigate where to call to schedule the delivery because the days passed and I had no news. And 3rd. A single person comes to raise an air to a 1st floor with what weighs an air of 8000F. You have to help the poor guy. That they told him that if he doesn't like to be sent alone. to go work somewhere else. They didn't warn me that. They did not upload it to the 1st floor. I am an older person with a hip prosthesis. Bgh will you pay me if something happens to me? And now I see the other comments. I want to die with what I spend it would be nice if it didn't work
A disaster. Buy an AA smart of 3000 frigorias that came failed. They wanted to repair it 4 times and it never worked. Now they just pulled out, they checked the fault and I'm fighting to get my money back. I had to buy another equipment xq they left me 3 months without air conditioning. A shame of company!
I don't give 0 because you can't buy a cell phone in December and for January it didn't work anymore. I took technical service and they returned me the same. I DON'T WANT THE CELL, I WANT MY MONEY. Nobody looks at me and they pass me from phones to phones and NOBODY knows what I have to do.
I have 2 cell phones 3 months and the guarantee does not exist I have an LCD that is about 5 years old and continues to work
NEFASTO TECHNICAL SERVICE, NO SOLUTION, AND FROM THE LOGISTICS CENTER, THEY NEVER SEND THE PRODUCTS SO THAT ANY TECHNICAL SERVICES OF "OFFICIAL AGENTS" THAT THEY PROVIDE CAN MAKE THE REPAIRS, I AM WITH AN AIO TEAM SINCE 26/4/2019 ALREADY THEY HAD 1 MONTH 1 TEN DAYS WITHOUT SOLUTION. SERVICE NUMBER 2789449 AND NOBODY GIVES YOU A SOLUTION IN CONCRETE. AND I OBVIOUS THE MESSAGE THAT WILL BE SENT BY THE COMPONENT TO BE REPAIRED ... AND NEVER LEAVES .... REGRET. DO NOT BUY BGH AND ANY PRODUCT SINCE THEN YOU ARE ABANDONED WITH THE EQUIPMENT IF YOU HAVE FAILURES.
Bad absolutely everything. Product attention guarantee bad bad.
They have lowered the quality of the equipment, it shows.
It's a shame, we bought a BGH multisplit through the INGES Szpiezak company 5 months ago, we paid in dollars and a fortune, 82 days ago we were unable to use the equipment since the plate was burned and they did not offer us any solution. Never buy BGH equipment and less through INGES Szpiezak, we feel really scammed, they do not answer the phone, they do not give us any solution, since we initiate legal actions against both since the shameless ones of INGES Szpiezak blame BGH washing the hands.
BGH corner. Here are the offices. It is not business
The office is set in a practically historic old building, for a tourist it may be interesting for its preservation and its beautiful stained-glass windows. However, for the Argentines who work there it is too dangerous a area due to the amount of robberies and crimes that are committed.
I asked them about a notebook battery and they don't want to answer me unless I send them several personal data that are not necessary for the consultation.
Do not trust a brand like BGH. They do not have after-sales service, I made a purchase for ML a month ago and they never gave me, besides there is no way to contact them, by phone or email they answer. The logistics company is a joke, they do not meet the delivery dates and they do not communicate. In short, it is not a company prepared for online sales.
Professional company, in a building with historical details
Horrible after sales service. The TV is a toy, the HDMI outputs do not work after a month of use. Not recommendable.
I present a cell phone BGH JOY AXS D repair order LZ15767088 and they respond that the cell has suffered blows that is why it does not cover it or repair what is totally false since the cell never hit any of it is in perfect condition and can Being checked began to fail with a message that said Google service has stopped and stopped the phone now they tell me that it is the badge. Messrs. Is a scam offering 2 years warranty and then looking for excuses not to take care of the failures of the cell phones they offer. Waiting for at least one answers.
Only fast and attentive to collect. I have not received the air I bought and no one gives me an answer or the mail and the phone do not answer. Very bad everything
A great Argentine company a beautiful old building worthy of a museum
I went for a change of battery of my notebook and did not change spare parts. It only seems that they make corporate sales. I spoke well and they treated me correctly at the reception and with a boy x telephone inside the entrance hall ... Now: Can not communicate as a company that they do not fix the products they offer in this place ????. Does it cost so much in this country to be educated? They can attend 0800 or 0810 ????. Although the warranty has expired, so that the label on the tell of this company ???. The people do not have time. It does not cost much. They should be more responsible.
SCAMMERS - SOLD FAILED PRODUCTS AND DO NOT WANT TO CHANGE, BUYING A AIR CONDITIONER, WENT WITH A MANUFACTURING FAILURE SAYED BY THE TECHNICIAN THAT SENT, DO NOT WANT TO CHANGE, AND WE HAVE TO PAY US THE TECHNICIAN TO UNINSTALL IT AND INSTALL IT AGAIN - DO NOT PURCHASE AGAIN IN BGH, DO NOT LET THEMSELVES
APPALLING. It's been more than a month (almost 2) that the ball is thrown between the central house, another branch, and Huawei ... and I'm still without a cell phone. DO NOT USE IT.
They are the central offices, they do not serve the public.
Disgusting and helpless black Garfunkel. Hopefully the justice (which I already seized you) I sent you a few years in Cana.
THE ATTENTION TO THE CUSTOMER OF 0810 IS A GARBAGE, THEY ARE IRRESPETUOUS !!!!!
disaster of company and products and attention. delay of more than a month to fix the.ray that broke 3 times the same in 2 years, in attention the client can only give you a claim number and that you wait for 48 hours to call the deadline and they give you the same answer, I attended victor and I cut myself over hahaha
Very good attention, seek to solve everything, thanks to the entrance table and other
Hi there! yesterday I bought the cell phone bgh joy a7g and the truth that leaves much to be desired ... the camera is horrible quality despite having 8mp fa and 5mp ff the photos it takes are very bad ... the cell phone itself is not what they sold me with advertising in movistar ... lassstima, as soon as I can change it. !!!!!!!!!!!!!!!
Bad products and bad attention, both personal and telephone.
I wrote to them by their bgh store page they never responded, they never responded to their chat. Really a disaster the attention through these channels
I have had the bad luck of trusting BGH, wanting to find a quality national product. I bought a BGH Positive Notebook 1.5 years ago. During the warranty period I already had memory failures twice. They had no choice but to change it (leaving me 2 months without a PC, obviously). After the warranty, the machine practically broke up: New memory failures, keyboard failure, cooler, and now (yes, today) the hard drive stopped responding. The quality of the BGH products is really PESIMA !!!!. Please, gentlemen buyers, choose another brand. It is a shame for the Argentine Industry.
They neglect their clients. They have abusive practices and violate the rights established in the Consumer Defense Law.
On 12/30/18 I purchased an air conditioner (hisense from BHG) for personal use in the trade "FRAVEGA" I purchased it and paid as a first class equipment, install and pay for the installation. A week, I stopped working, the installer verified that there is no problem in its installation. When corroborating this, the technical service of the guarantee was called, that came to verify that there are no losses in the installation, when guaranteeing this, they decided to take it away (1/17/19) and to the day of today they say to me that the equipment lost the gas and had a deactivated valve that is not responsible for the loss of gas, do not know where it lost it, reinstalled it on 1/31/19 and it worked only 1 day and stopped working again. Since I bought it I could only use it for 5 days, BGH does not give me an accurate answer to my problem. I called again on Monday 4/2/19 to resume the claim, they told me that in 48h they would give me an answer (obviously they did not call me) I called, and they told me to verify my installation (When I checked it 3 times and the technical service left that the installation did not show leaks) now they ask me to wait again 72hs. I feel like they are making fun of me. Buy a $ 19,000 air conditioner, pay $ 4000 for your installation and I can not use it, BHG does not take charge and does not give me a solution. I proceeded to request a consumer defense hearing.
Very bad products, I bought a Smart TV and the LEDs died a year later and there was no point in repairing it. After a Silent Air Air Conditioner at two years, with little use, I stop walking and to make it repair, they bump me with the management. YOU DO NOT HAVE TO BUY THIS COMPANY, THEY DO NOT SERVE YOUR PRODUCTS OR CUSTOMER SERVICE.
I bought an $ 8000 microwave (class C energy) and it comes with a 1 meter cable. This makes it difficult to locate the device.
Very good service and quality. Consist that I went to return a team and they reimbursed me the money. Excellent!!!
We bought a washing machine for ML it took a month to deliver and they came by chance to let us know we were at home! Now we have a flaw and the after sales service is pathetic, it shines for its absence!
Disaster the TV, better a SONY. I do not recommend at all.
Buy an air that worked two days !!! They haven't come to fix it for three months! A disaster. DO NOT BUY AIR CONDITIONING! The same thing happened to known people. A fraud.
They sell failed products and then they don't want to change them !!! Not a partial or total change. I bought an air conditioning and after 6 months I stop working !! According to his service, who came to place it said that it is a manufacturing defect !!! The guarantee ok, thanks. They just want to patch up the equipment (because it loses gas) they sell you first class products and charge you as such and they ARE A DISASTER !!! It is obvious that I am going to report it to consumer protection !!!
Terrible. They bill false names with non-existent CUITs. They refuse to work legally and accordingly.
Buy tv hisense a perfect goal, air conditioning or a problem the truth is very satisfied with your products, highly recommended !!!!
They don't give you a ball and the technical service disaster
The best thing is the building, where the Quilmes brewery historically worked, the vitraux and the train tracks that cross the building are still preserved
Very good service and attention. Quality products, in addition to a very good own service.
Buy for ML, they did not comply with the delivery, but when they introduced me to the place they moved and managed to deliver it, I think they got into a direct market and they will solve it
