Best Buy Shreveport Review

Ok for corporate monsters. However they need to seriously reevaluate their DVD selections. I can find a better selection at Walmart.

Decent products selection. Helpful staff. Kind of pricey. Several demo speakers not working.

Placing orders on the sidewalk sucks,especially just standing in line outside waiting for nothing

Wish I could get more customer service from all the people standing around doing nothing.

Found what we were looking for staff was very knowledgeable

Selection was great, service was subpar.. employees were more concerned about conversations with other employees or too involved with their phones to help answer questions. Once they did answer the question it was back to their phones or personal conversation...

Had a problem with my phone while traveling; said it detected moisture and wouldn't charge even though it had never gotten wet. Stopped at a Best Buy since we buy our phones there and he said it was common with these phones and only choices were new phone or cordless charger. Certainly did not want a new phone so I got the cheapest cordless charger for $50. Looked up the problem later at a hotel and found out all that's needed is to clean ports with alcohol and reboot. Made made angry that the phone salesman couldn't take the time to check and just wanted to sell me something. We've purchased our Verizon phones there for years but never again. I called the store to suggest they look into a problem before saying a purchase is the only fix and the lady wouldn't listen; just kept telling me I could return the charger. That's not the point.

Quickly found what I wanted with the help of the staff. I had seen the best microwave online the night before.

Super great place. Staff is very knowledgeable on every aspect of sales. I looked at TVs and they were spot on.

Found exactly what I was looking for and the employee that helped me had great customer service

Great place to buy tech. You can order online and pick up in store. The employees are very helpful. Love this place!

I had purchased the replacement warranty on some earbuds. The earbuds died, so I took them back to use the replacement warranty. Service was quick, very helpful, and courteous.

They don't maintain their gaming media stock well. Especially the Nintendo, xbox sections. I've found on two separate occasions that they have items in the back that doesn't even have a spot. Once you ask them they will go back and find it.

Very inconvenient to still have to schedule an appointment to actually go into the store.