Berkley risk administrators Reviews

I owned a company that used Berkley Risk for workers compensation coverage. I will make this as short as I can. They treated us with contempt every time we interacted with them. My local insurance agent continuously apologized to me saying everyone knew Berkley was a pain and no one liked working with them. Their business was more focused on getting as much money as possible from us as quickly as possible rather then treating us like they wanted us as a long term customer. The last straw was when they changed our plan without talking with us and demanded we pay forward for the rest of the year. That would of essentially been the third down payment they wanted from us in one year. We had originally agreed to pay 30% down and pay monthly after that. The way they let us know they changed our plan was by sending a "you have 30 days to comply or your plan will be cancelled" letter. Without workers compensation we would have been non-compliment with government regulation. I was tired of running my business in fear of Berkley so we left them.

To clarify, we never made a workers compensation claim to Berkley. All our trouble with them came from regular business interactions. I could not imagine how horrific actually trying to process a claim would have been.

I would not recommend this company as a Work Comp Injury Advocate.

This place has the worst service They haven't paid me in four weeks refuse to answer my doctors. I don't know how they are allowed to keep doing business. Patricia Laxley not sure of spelling is worthless

My husband had a serious work comp injury after working at his employer for 24 years. We have been trying to get 3 weeks of pay that goes back to May and they blow you off. They were on him all the time about going back to work and told him to scrub toilets even though he was following his surgeons orders and doing everything he was supposed to. Marilyn is his claims adjuster. Beware. I've called the state to help get checks and they called her one other time so she paid. Be very concerned if you have a work comp injury with Berkley.

This company is terrible. I was exposed to COVID at work and they denied my claim despite MN law expressly forbidding it for EMS workers. They also wanted me to violate HIPPA and expose a patient's health information to help with their investigation even though I specified the date and time this occurred. Don't use these clowns. The fact that they wanted a patient's name shows how clueless they are about abiding by the law.