Belltrans Reviews

Every time I come to Las Vegas I use Bell Trans.....my 1st experience was in August 2015. I booked with a 3rd party. I would not recommend that at all, there was a mix up with picking me up from the airport when arrived! As far as my transportation back to the airport was a great experience! The next time in 2017 I used Bell Trans once again, this time I booked with them directly. The service was great, on time and courtesy. I booked in 2018 and 2019, no issues at all. I only have done airport shared transportation with this company. Now we are dealing with a world pandemic, and Bell Trans is NOT doing shared ride services, I will have to find another way to and from the Airport which is a major disappointment. Their price for one person round trip airport shuttle is the cheapest way to go, I was only paying $18. I am coming to Vegas in June and I am researching the cheapest way to get from the airport to my hotel. I am crossing my fingers for them to be open by that time, I would like to continue using their services. Not too be insensitive to the customers whom written negative reviews about Bell Trans, stating they were never picked up for the return trip or arriving late. You are told once you are picked up from the Airport and before you aboard the shuttle while giving the driver your ticket that you MUST call the day before you are scheduled to leave for a pick up to guarantee your ride back to the airport. When you do call to schedule for your departure back to the airport, you are picked up well before you flight time.

I booked our pickup at the airport to occur 10 or 15 minutes later than our flight arrival time. I did this because I flights get delayed. When we landed, I had a text saying our driver had gotten there earlier than the requested time. Donald then proceeded to take the slower path on a construction laden surface road. Google maps showed the highway was clear and would have been several minutes faster. We got billed for extra time as a result. Guess I should have checked reviews for this company. Our return trip driver, Kerry was on time and took the most efficient route. The car type I requested was not available for either leg of the trip. While the limo was nice, I really would have preferred the sedan. I have bad knees and it's a little awkward to get in and out of limos. I would have appreciated communication of this change and the ability to make different arrangements.

We tried purchasing a limousine from a company located at this address.
Put down a large deposit, travelled across the country to look at the vehicle. It turned out to be a poor quality, with bad engine and tires that wouldn't stand a chance of making it back. When we informed the sales person that we will not be purchasing, he first said that the owner will call us to arrange the refund. Then after multiple unanswered calls, he refused to refund the deposit and stopped communicating all together. Beware of this fraudulent and borderline scam operation. If you ever book with them and then your plans will change, you will not get a refund.

The booking process for Bell Trans was effortless and extremely professional. The party bus we booked was clean, in great condition, and pretty modern! I had a valid concern, and a member from the management contacted me immediately and was extremely professional. I am pleased with the service I received.

Aaron picked us up from Las Vegas international and was waiting for us at luggage claim. In the limousine there was a bottle of wine for us. He was very friendly and the limo very clean. Loved our experience!

My driver arrived a few minutes before the pick up time. He was very friendly and courteous. He made the trip to the airport very enjoyable. I have used Bell several times and have always had a good experience.

I easily booked online for transportation from and to the airport. So happy with Bell Transportation! My flight was delayed and they monitored my flight and had the driver waiting when I landed. The return driver called to let me know he was there and where to find him out front. Both drivers were prompt, professional, and fun! I will definitely use Bell Transportation again and will recommend them to all my friends!

We had a great experience with our two drivers Donald and Kerry. Both were on time...our departure pick up to go back to the airport was at 4:30am and out driver Kerry was 30 minutes early and text me to let me know but still said to take our time. Very professional!

Besides Bell and Presidential being pretty much the same company which is confusing when you book one and get a receipt from another, it was great. I got the limo for a surprise for my Sister and Brother-in-law. Paid a little extra for a stop at the liquor store and the Vegas sign. Fun for them. Worth it.

Never showed up or bothered to call. Was able to reach them 30 minutes after the reservation and they informed me it was canceled. Terrible customer service and they literally laughed at me as I tried to figure out how to get to my hotel without my booked ride (booked over a month in advance) DO NOT TRUST THIS COMPANY WITH YOUR TRANSPORTATION