Cheap for some things, expensive for others. Some staff are great, others have attitude. Benson's needs to have some kind of online part lookup. I like being able to see the different options for price/grade of part.
Always professional and helpful no matter largry or small item
They have pretty much anything automotive that you could ever want/need. What they don't have, they can order.
Friendly and helpful staff.
I recommend.
Prices are fairly high, but usually have good stock availability
Misleading is the first word that came to mind when think about them. Selling refurbish parts without telling the clients at prices of new parts. And when asked they say is normal. For me was second and last time when I went to that store. It is the only store in Ottawa area where they didn't said that the product is refurbished.
Thank you very much for your answer. When my friend called your shop it was never mentioned the the part is refurbished, also in the store nobody mention it. Normal it would have been to be advised before getting to the store. All other stores that where called said if is a refurbished part or not.
They complimented my taste in vehicle. Not everyone is stoked about my 2004 Toyota Prius.
I always get excellent service from Benson's and Kelcey always goes the extra mile to help with my parts. I have an older project car that can be difficult to source for and she does her best to get me what I need and on a quick turnaround. She'll even deliver my parts after work to help me out in a pinch. I always recommend Kelcey at Benson's for your parts!
One girl with the half shaved head. She has a bad attitude... everytime I go in there she seems irrated and annoyed. Not a great experience
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