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M
4 years ago

Went for the wine tasting. Staff was not friendly ...

Went for the wine tasting. Staff was not friendly and did not have a good attitude. Felt like they were rushing us out and seemed inconvenienced every time we asked a question. Wine was tasty, but service was really poor.

H
4 years ago

Belhurst was the first stop in my winery day and I...

Belhurst was the first stop in my winery day and I was worried that I wouldn t be able to sit down for a tasting without reservations (believe they don t take any). We were seated right away and was able to have wine in our hands in a matter of minutes. The tasting guide wasn t too helpful and pretty much rushed through the tasting. The wines were good but definitely wish I had more time to grab a bottle and sip outside because the scenery of this place is so quaint and beautiful. I honestly would have preferred to buy a bottle and do my own thing rather than participating in the tasting. It was a nice tasting but I appreciated the aesthetics of this winery more than the tasting.

E
4 years ago

The place itself is gorgeous and the wine tasting ...

The place itself is gorgeous and the wine tasting is very good. However, the accommodations in the castle are deplorable. Cracked windows, wires hanging loosely on the ground, TV sets from the 1950s. Management hasn't even attempted to make even the most basic updates to the property. The only thing worse than the rooms themselves, is the lodging manager. Arrogant, condescending, apathetic...an overall terrible person. Dont stay here!

T
4 years ago

Absolutely beautiful here. Scenery is gorgeous and...

Absolutely beautiful here. Scenery is gorgeous and peaceful. Hotel and castle could use some updates. We had the brunch buffet here and it was amazing!! They had so much to choose from and everything was delicious!

D
4 years ago

Beautiful facility. We stayed here last year and ...

Beautiful facility. We stayed here last year and loved everything. This year not so much. Staff not very friendly. Breakfast buffet is poor. Really pathetic for the $$$$ you re paying to stay here. Pub experience not good either. Sandwich was burnt. We noticed food lying on the floor. Overall not good experience.

B
4 years ago

Terrible experience. The hotel is very nice.. howe...

Terrible experience. The hotel is very nice.. however the room that I was given was 3 miles away!! No shuttle was available and I could not drive, the manager refused to change our room. Customers deserve to know where they will sleep when they book a room.

J
4 years ago

Arrived for a wedding in the fall. Beautiful scene...

Arrived for a wedding in the fall. Beautiful scenery and a wonderful time save for some of the flies buzzing out there. The staff was attentive and swift. My only complaint would be that the price to rent out the spot for the wedding prevented her from going on a honeymoon. You do get what you pay for. And then some.

H
4 years ago

Went here with high hopes and was extremely disapp...

Went here with high hopes and was extremely disappointed. The only good thing about this place is the view of the lake. The staff was very unhelpful, not friendly, and the wine was overpriced and awful.

m
4 years ago

This place is a 10 !!! It was the start of our lon...

This place is a 10 !!! It was the start of our long weekend and both ladies gave us such a great massage then we did the winery. Molly gave me my massage and she was excellent ! Thank you for making me feel better. Chrissy at the winery suggested other great places to visit and really took her time with us to explain all the wines. If anyone is visiting Geneva this shop be your first stop

L
4 years ago

This review is based on my first visit experience ...

This review is based on my first visit experience yesterday morning.
I was super excited to finally get to go for breakfast while I was visiting the area. My husband and I walked in aboviously lost and were not greeted by the staff at the front desk. We walked through the castle looking for a restaurant and came to an end that had a hostess table but no hostess available. Qh walked up the stairs and saw several waiters and no one stopped and asked us if they could help. Again we aboviously looked lost. I heard my husband day "I think she's the hostess" as she literally walked past us. My husband followed her back to the front entrance and she looked like she was taken aback that we were there.
After we were the waiter asked I'd we would like coffee or juice and brought the coffee right away away and took our order. We waited a long time 30 min for our meal. I heard one of the waitresses explaining to her table that the kitchen was preparing the brunch and that's why it's slow.?? We ordered French toast and pancakes and when I bit into my French Toast it was cold and my husband's pancakes were extremely hot.

FIRST IMPRESSIONS COUNT
I was so disappointed!

G
4 years ago

After hearing so many good things about Belhurst, ...

After hearing so many good things about Belhurst, we had to visit. We were hoping to have lunch at Edgar's but it only opened at 5. Still, the artichoke dip and falafel naan sandwich at Stonecutters was a more than adequate consolidation. It has an elegant, understated decor while affording a spectacular view of the lake. Lunch over, we headed for the wine tasting. The staff were friendly and made the experience a relaxed, exploration of their amazing wine and beer selection. The iced wine was especially good. We left with a few bottles. A great way to spends a couple of hours.

B
4 years ago

Lackluster accommodations for this price point. F...

Lackluster accommodations for this price point. For over $250 per night I was expecting a much nicer experience. The building and grounds are very nice but the rooms are dated and uncomfortable. The bed in our "suite" had to be 20 years old and was just downright unpleasant to sleep in. The whole room had the feeling of a Holiday Inn from the 1980s. This will be my first and last time visiting the Belhurst.

A
4 years ago

We got married at Belhurst in 2010 and keep going ...

We got married at Belhurst in 2010 and keep going back for the brunch. It's seriously the best brunch ever. So many different foods and all of them excellent. Plus mimosas and Bloody Marys are included.

S
4 years ago

It's Beautiful

It's Beautiful
Celebrated my 60th B-day There.
Very Old Castle
Great Historic Place. BEAUTIFUL
Water View, Good Food, Spa,
Login. ...

S
4 years ago

I've been going to belhurst castle for 12 years. T...

I've been going to belhurst castle for 12 years. This past weekend on Saturday October 6th. 2018. My prince charming and I got married.. it was absolutely everything we wanted and more. The weather was perfect. We had our ceremony outside ,and our dinner in the beautiful solarium. . Darlene was magnificent as she help me plan the big day,from 6 hours away.. everything was done by emails,phone calls,and texts messages. The food was great,and the guest loved the venue. Matt was just as helpful as darlene . They both made sure everything was perfect. Even other guest we didn't know loved our ceremony and my arrival to the castle. We absolutely couldn't have asked for a more beautiful day. thanks to everyone at belhurst. . Sherry and Rich Erickson.

E
4 years ago

My daughter got married there in July, 2017. We c...

My daughter got married there in July, 2017. We cannot say enough wonderful things about the entire staff. They were flexible, kind, extremely accommodating and professional. Carmen, the coordinator, made sure that every detail was attended to. The food was very good as well. The setting is absolutely gorgeous, and we are thrilled that we chose to have the wedding at this amazing and unique place. We are extremely grateful and everyone had a great time.

J
4 years ago

Rooms are clean and spacious. Service seems to be ...

Rooms are clean and spacious. Service seems to be hit or miss. For a "castle" they don't exactly give you a royal welcome and you fend for yourself. Attending a wedding here and how some things were handled left me scratching my head

r
4 years ago

too hard to get in and not enough tasting seating....

too hard to get in and not enough tasting seating. not a good rating in my book

Responding to your response...
I get that regulations have changed, but this was the only place that we were unable to get into. everyone else was able to get us in within 15 min or less, and they were just as busy. Maybe take tasting outside? Oh and your staff wasn't the friendliest either.

A
4 years ago

Came here with my husband for our honeymoon. We we...

Came here with my husband for our honeymoon. We were originally going to stay at White Springs Manor, but upon check-in asked the front desk if they had any room at Belhurst which they did. We got a room in the Inn, and couldn t be more pleased. Everything from the cleanliness, to the jacuzzi and fireplace in the room was amazing. The staff at the front desk were great, they greet you each and every time you walk by and made some amazing recommendations on things to do in the area. We also ate at Stonecutters and the food was great. We will most definitely return for another stay!!

R
4 years ago

Had dinner at Edgar's in the castle. Food was exce...

Had dinner at Edgar's in the castle. Food was excellent. NY strip steak came perfectly medium rare. Exactly as ordered. The house wine was surprisingly potent. Waitstaff were polite and efficient.

K
4 years ago

Absolutely gorgeous I was at a wedding and everyth...

Absolutely gorgeous I was at a wedding and everything was perfect the scenery the meal the waiters. The only criticism I have was at the end of the night the staff was a little rude because they were trying to clean up. After this we went to the bar and my friends missed the last shuttle for the night to the hotel and they actually sent another to come pick everyone up I thought that was very nice. Absolutely stunning the perfect day.

D
4 years ago

Stopped in with a group of visitors from out of to...

Stopped in with a group of visitors from out of town and thought the scenery was beautiful. We sat at their outdoor patio and were treated poorly. Chastised for pulling chairs around a large table and then never received any service. We left saying we would not return. What a shame.

B
4 years ago

I've stayed at Belhurst multiple times for 30 year...

I've stayed at Belhurst multiple times for 30 years. I was disappointed on this occasion, so the two star rating is relative to what Belhurst used to be.

In January, I made reservations for March. When making payment to reserve a room, you must agree to their Terms and Conditions. If you actually read it, you'll discover the shameful addition of a 10 dollar "resort fee" for WiFi, access to restaurants, landscaping, and parking. (On the booking page, the Contact box says "free parking.")

On the reservation summary, this previously undisclosed fee is embedded under "Tax". When I clicked on "Tax", I discovered the resort fee is not a tax, but effectively an increase in the room rate. Moreover, the fee jumped from ten to eleven dollars.

A nudge helped open the sticky entrance door to the turret room. As in years past, the room was clean and tastefully decorated. But on this occasion the mattress sagged and the gas fireplace didn't work.

When leaving for dinner, I asked the desk clerk how to adjust the room temperature. He said would check while I was gone. When I returned two hours later, he said "they haven't got back to me yet."

I used to enjoy ordering a full breakfast at Edgars, but now that's available only on weekends. Weekdays have a typical budget motel "continental" breakfast (juice, coffee, cereal, fruit, breads). By comparison, rooms at the new, and much less expensive, Best Western in Hammondsport include a variety of hot breakfast foods.

Be advised there are two Belhurst websites. One is gc_Belhurst_com. As you would expect, it has links to Accommodations, Dining, Winery, Spa, etc. But there are no room rates, availability, or reservations links. Just a phone number to call to find out more. And the links to restaurant menus don't exist.

There is a second website - Belhurst_com. This is the one you need to get rate information and make reservations.

In summary, Belhurst seems to be losing it's former elegant appeal and service. Cost-cutting, price increases, and inattention to their website(s) lower customer value.

S
4 years ago

Went to the stone cutter for lunch. It ended up be...

Went to the stone cutter for lunch. It ended up being an early dinner. Wait staff took our name and number never called. Wasn t until I said I had been waiting for an hour for my seats. Waitress took forever to get us our food. Little over a 2 and a half hours to get seated and pay the bill. Beyond that food was great

L
4 years ago

I had my wedding reception at the Belhurst and it ...

I had my wedding reception at the Belhurst and it was a wonderful experience! Kelly was very accommodating. Since I live overseas and I wanted something to be well planned and beautiful without causing too much stress on my family, I worked with Kelly through e-mail and over the phone to plan everything, while my sister simply handed her the flowers, and everything was beautiful! I was told I wouldn't enjoy my wedding because of all the details that you can easily get caught up in, but thanks to the helpful staff, all of those details were covered! Now I have lovely photos to remember the most special day of my life.

B
4 years ago

The facility is gorgeous. The original Castle is i...

The facility is gorgeous. The original Castle is in perfect condition. The additional building that was added serves wonderfully for a large event. The food is cooked to order from appetizers to main course. All meals were excellent. The staff courteous, professional and happy in their care of us. The rooms were nicely updated and still kept with the authenticity of the castle. The price was definitely on the high end. And they gave us our money's worth in quality , Style , details, and good care. The view of Seneca Lake from the grounds is lovely. Even internet worked well. The following Day brunch was equally delicious as the food the night before.

Z
4 years ago

So belhurst is a hotel and restaurant located on t...

So belhurst is a hotel and restaurant located on the top of Lake Seneca, near the Geneva Waterloo area. My friends and I I'm sure that we will get lunch there since we had search good experiences at the place previously. While this would be a good place for decent attire, I'd say dress or business casual, they do let you in if you're in normal casual wear. So we order our usual meals along with an appetizer of fried pickles, which from Belhurst are one of the best items on the menu alone. I had to say their dessert it's spot-on. If you go there I definitely recommend trying their key lime pie cake. Other than the food it's a great place for weddings, great place for a good view of Lake Seneca.

About Belhurst Castle

Belhurst Castle: A Historic and Romantic Getaway in New York State

Belhurst Castle is a historic property located in the heart of Finger Lakes wine country, New York. The castle has been voted one of the most romantic places in the state, offering guests a unique and unforgettable experience. With its stunning architecture, luxurious accommodations, award-winning winery, and exceptional dining options, Belhurst Castle is an ideal destination for couples looking for a romantic getaway or anyone seeking a relaxing escape from the hustle and bustle of everyday life.

History

The history of Belhurst Castle dates back to 1885 when it was built as a private residence by Mrs. Carrie Eddington. The castle was designed by architect Isaac Gale Perry in the Romanesque Revival style with turrets, towers, and gargoyles adorning its exterior. In 1892, Belhurst was sold to Dr. William Bingham who turned it into a sanitarium for patients suffering from tuberculosis.

In 1923, Belhurst was purchased by Mr. Frank Wilcox who transformed it into an inn with guest rooms and dining facilities. Over time, additional buildings were added to the property including Stonecutters Cottage which served as housing for workers who quarried stone from nearby Seneca Lake.

In 1987, Belhurst underwent extensive renovations under new ownership which restored much of its original grandeur while adding modern amenities such as air conditioning and private bathrooms to each guest room.

Accommodations

Belhurst offers guests several accommodation options ranging from traditional guest rooms to luxurious suites located within the castle itself or in one of two adjacent buildings - Vinifera Inn or White Springs Manor.

Each room is uniquely decorated with antique furnishings that reflect the castle's rich history while providing modern comforts such as flat-screen TVs and free Wi-Fi access.

Dining

Belhurst boasts two restaurants on-site - Edgar's Steakhouse which serves up delicious steaks cooked to perfection using locally sourced ingredients; Stonecutters Tavern which offers casual fare such as burgers and sandwiches along with craft beers on tap.

Guests can also enjoy breakfast at Isabella Spa Salon & Cafe where they can indulge in freshly baked pastries along with coffee or tea before heading out for their day's activities.

Winery & Gift Shop

One of Belhurt's main attractions is its award-winning winery which produces over twenty different varieties of wine using grapes grown on-site or sourced locally from other Finger Lakes vineyards. Guests can take part in tastings at any time during their stay or join one of several guided tours offered throughout the year that provide insight into how wine is made at this historic estate.

The gift shop features an array of items including wines produced on-site along with souvenirs such as t-shirts emblazoned with "I visited Belhurt" making it easy for visitors to take home memories that will last long after their stay has ended.


Spa & Salon

Isabella Spa Salon provides guests with an opportunity to relax after exploring all that Finger Lakes has to offer through various treatments like massages facials manicures pedicures haircuts styling etc., all performed by experienced professionals trained specifically catered towards your needs so you leave feeling refreshed rejuvenated ready tackle whatever comes next!

Conclusion

Overall if you're looking for an unforgettable experience filled romance luxury relaxation then look no further than Belhurt Castle! With its rich history stunning architecture exceptional dining options award-winning winery luxurious accommodations spa salon services there truly something everyone here whether you're traveling solo couple family group friends! So book your stay today start creating memories will last lifetime!

Belhurst Castle

Belhurst Castle

4.1