I found the online banking experience with this co...
I found the online banking experience with this company to be relatively straightforward and user-friendly. Their website offers a good range of services and resources, making it easy to manage accounts and access information. However, the customer service, both online and in-branch, could be more attentive and responsive. I encountered some delays when trying to resolve an issue, which was frustrating. Additionally, it would be helpful if the website could provide more detailed and transparent information about certain fees and policies. Overall, my experience with this company has been average. There is room for improvement in terms of customer service and transparency, but the online banking platform is convenient.