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A
3 years ago

My phone fell into the water. I know it is not cov...

My phone fell into the water. I know it is not covered by the warranty, but I said at least it should do the service, they charged me more than the phone that the motherboard, screen, battery and battery connectors should be changed in order not to spoil the warranty, I did not do it. I bought the phone for zero 1230 liras anyway :) Now comes the funny part, I took it to the phone shop in the bazaar. They just changed the battery and the connectors. The remaining motherboard, screen etc all intact. they pay off.

B
3 years ago

The lenovo y520 laptop I bought from the internet ...

The lenovo y520 laptop I bought from the internet seemed to have expired even after 2 years, they corrected the time with the necessary guidance and help, resolved the fault from both the phone and the service department, and sent it back firmly in about 10 days. Compulsory use of cargo instead of taking the product directly causes unnecessary waste of time, but other than that, they are interested and trying to help.

H
3 years ago

They replaced my HP Officejet Pro 8720 with a new ...

They replaced my HP Officejet Pro 8720 with a new one / equivalent within 1 day. It is worth saying that it is a very fast service, customer satisfaction is in the foreground. I would like to thank everyone who worked.

F
4 years ago

Do not send products to this company, scammers hav...

Do not send products to this company, scammers have a simple problem in the product, the screen is broken, they say 600, they both take the money and do not send the device. It is based entirely on theft. Phone numbers on the sites are all fake. There were many victims before they used the name of the teleservice, they continued to change their name and defraud

b
4 years ago

2 years guaranteed level u earphone I bought from ...

2 years guaranteed level u earphone I bought from Samsung's own service started not to receive charge, so I sent to technical service, which is Samsung's own service, you will not believe what they say to me .d what they say we do not guarantee the level u headset ....

B
4 years ago

I sent them my Lenovo tablet and they lost. You wi...

I sent them my Lenovo tablet and they lost. You will also see one of the roughest jobs talking to them (chat, phone, email).
Quality is bad, staff is rude, reaction is very slow.

You can only take care of them if you want to lose your device.

==

I sent them my Lenovo tablet, and they have lost it. Besides, when talking to them (chat, phone, email) you will see one of the most rude dealing.
Quality is bad, personnel are rude, response is very slow.

You may deal with them only if you like to lose your device.

o
4 years ago

We requested a pre-call about the charge of the Le...

We requested a pre-call about the charge of the Lenovo brand computer we sent to the service due to liquid contact. 2 days before the end of the legal period of 20 business days, they sent our computer back saying that the customer did not accept the fee and we were never called by them in this process. They also sent our computer in whatever filth they did.
As a teacher who needs computers in the distance education process, I would never buy a Lenovo brand computer if I knew they were working with such a service. Knowing that you will be left in the middle in the slightest problem, buy a Lenovo computer.

S
4 years ago

I sent my computer, whose warranty is ongoing, wit...

I sent my computer, whose warranty is ongoing, with a hinge defective.
Although I was noted on it, they did not pay attention and they broke the LCD data there. They asked me for 341 money. They sent it to me in the evening of the day that I said to be researched and sent it without saying anything. When the computer that I sent was a terrible service that you can understand, the computer was back with one thumb between the plastics on its back, and the parts were shaking inside, the display frame was completely dislodged. I have met many times, but Lenovo authorized services have made me guilty as they do not know what customer satisfaction is. Never again Lenovom! Don't worry, don't send your computer to BDH technical support.

M
4 years ago

As Bdh informatics general manager, I received my ...

As Bdh informatics general manager, I received my product with an uneasy delivery. You ask why ? Since I made my computer clean and gave it to me, it was dusty and the back cover was closed sloppy, it came with openings and when I requested it to be corrected, they said that when you give it, they have an incredibly absurd defense system. luckily it was fixed. Your hand, baby, rose, baby, the products you look at are faced with a sloppy attitude for your information.
I asked the technical team and I stated that my product, whose motherboard was changed, seemed "invalid", it was said that it was normal and they could not bear our insistence and took it again and entered the model information. In short, I will send all my experiences to the China central team by e-mail. You can also often come across the sullen face of the reception staff.

E
4 years ago

Samsung S8 mobile phone service sent. However, due...

Samsung S8 mobile phone service sent. However, due to the chronic problems caused by the production of the phone, the touch windscreen panel is broken even in the slightest impact. Also, one of the chronic problems and malfunctions is the constant humidity warning and not charging even when it is turned off. There are chronically integrated failures due to hardware and dozens of videos taken in this way. But, these chronic problems arising from technical services in Turkey does not accept the phone itself, unfortunately. Chinese origin smart phones that have emerged in recent days, even in the Samsung phone does not come up with chronic problems. The service is out of warranty and costs approximately .21,220.65. I had a slight crack on the front glass panel of this phone touch. In this case I bought 1.150.00. Almost, the service costs zero phone costs. Special Service makes these problems under half the price. These problems have occurred on all users who receive this phone. While this is completely the problem of samsung's production and quality control, it demolishes it to its customers and authorized technical services charge an exorbitant service fee.

Y
4 years ago

The second week of the date I bought the Samsung A...

The second week of the date I bought the Samsung A10S phone I bought from Vatan Bilgisayar, we had the problem of turning off the screen, we sent the phone to the technical service last week because of the corona, we sent it to the technical service through Vatan Computer, and today they called the Samsung technical service, they said that the charging socket of your phone will change. we never used it and they said that there was a liquid contact, we listened to this situation in astonishment and anger. brother, I want to say to the consumer arbitration committee where to get help with the change of my phone. BDH COMPANY HAVE NEVER HELPED so I got cold from samsung company

M
4 years ago

ANKARA BRANCH

ANKARA BRANCH
I sent my phone with 1 shelter and 1 box for warranty from the courier company, but it did not come as I sent it. He had no protection. Moreover, the phone was not made. It came as it went and I was struggling to transfer the phone for 5 hours on the round trip. When I call and say OK, I'll send it again, and what will you do about the solution of this problem, they say we need to examine in detail. I ask why it was not examined in detail when I sent it the previous time. They call the problem a chest from the battery. I thought you thought okay and never checked again, no answer. SHAME ON YOU!!!!!!

2
4 years ago

Oil came out of my phone spontaneously. It tells m...

Oil came out of my phone spontaneously. It tells me you used it in the rain. I say no, he says, are you sure it rained last. They charged 2.640 TL for a 3 thousand TL phone. I do not halal. Never again Samsung will be forbidden to the root

BDH - Bilisim Destek Hizmetleri

BDH - Bilisim Destek Hizmetleri

2.3