I've ordered from Bauer twice, and couldn't be happier. I picked up two laptops for Christmas gifts, and they might as well have been new. I later ordered a truly excellent dual monitor stand that shipped quickly and was again, basically new.
Highly recommended!
Great company awesome products been using for years. Never had any issues with any of there products
Best experience I have had buying refurbished. The owners were incredibly quick in responding to my questions. After deciding on a laptop and paying they shipped it out immediate. I recieved the product in less than 24 hours. The ThinkPad was like new and had 12GB of ram when I had only paid for 8gb. I will be going here from now on!
Highly competitive prices for computing needs with great customer service. Easy and quick pick up.
First purchase from Bauer and I am impressed.
Laptop is in excellent condition - shipping was fast and reasonable.
Highly recommend this company.
these guys are top notch
always take care of what they need to
cant go wrong here
Excellent service, machine was in better condition than I expected given the price. They sell a lot of Lenovo equipment, which with a transferable warranty can be a really good deal. They mostly deal business-to-business but I was really happy they were willing to deal with a 1-unit purchase. I will definitely check Bauer Systems Group's stock list any time i'm looking for an off-lease computer.
(Updated) A bad experience turned into an alright one. I bought a ThinkPad T440p laptop of which the screen suddenly and completely malfunctioned after 2.5 months, seemingly due to an internal crack. Since we'd had it for such a short time with light usage and no mishaps, we concluded it s not our fault: after all, it s been owned for 5-7 years prior to this, gone through much wear and tear and should ve been more thoroughly checked. So I submitted an RMA form and received a response saying that it was beyond the 45-day warranty period. Then I wrote a review here and received a response from the owner who told me over email that it could be returned for an 80% refund, which we agreed to. Customer care is bound to be reasonable from a 5-star company. Hence updating and shortening this review.
Initially decided to buy this, my 2nd refurb, because my HP from Refurb.io was great (still is after a year) but in the future I'll probably buy a low-end new laptop: many nice ones with good specs in the $400-500 range. If you do buy from here, make sure you ask for 1-year warranty. It costs only $20 but I didn t find it when I was making my purchase.
I've purchased quite a few machines from Bauer for clients, and anything that ended up dying or being defective was immediately replaced or accepted for return, once they saw it wasn't working. Great customer service, and prices!
This place is great. Awesome products and great prices...
Maybe not the biggest, but definitely the best. Mitch is an old-school sort of guy who takes great care of his customers before and after the sale, and will always make things right if something doesn't work. Our business buys a lot of used computers, and while Bauer usually has great prices, I have on occasion willingly paid more to buy from Mitch over other suppliers, because I and dealing with someone I know and trust. I cannot recommend Bauer Systems Group enough.
Fast and personal service. Clear inventory list is kept, very useful when looking for specific models. Mohit and Mitch are super helpful, always a pleasure to do business with them.
Great place for buying a refurbished computer. Very fast replies from Mitch and very great customer service.
I have purchased several computers from Bauer systems. I can highly recommend they. Mohit has always responded quickly and has excellent customer service.
The laptops look good and clean and price is decent. But that's where the good things end:
1. Dead battery - they don't last for more than 15 minutes.
2. My laptop dies mysteriously within a month of buying. Though was replaced under a paid warranty.
3. Now the replaced one has sticky shift key.
Having said this they are excellent if you are retired or have enough spare time. Otherwise for me Dell refurbished was a better option:
1. Battery did hold charge.
2. 1.5 years without any issues. Though
3. Old and bulky (that's 1 place where Bauer wins)
Very responsive and honest about their inventory. FAST .... really fast service. Great prices and a very good source of off-lease equipment. You should have good technical aptitude since they are not set up to walk each customer through the steps to configure/set up equipment.
Great quick service here. Was happy to get competitive pricing on laptops and desktops. Their ordering system is really efficient. Sometimes I'm able to get my order ready on the same day with no waiting on arrival.
The laptops I bought were factory sealed refurbs. One had an issue which came from the manufacturer. It was a faulty ram. They provided a no hassle quick replacement the next day.
My clients are always looking for reliable used computers. Bauer Systems Group was great in helping us get what we need. Ordering & shipping were fast. Computers arrived well packed and exactly as described.
Exactly what I ordered. Super clean box. Couldnt be happier for my 1rst order with Bauer Systems
Excellent service. Fantastic pricing. To meet my small business needs, I've been a repeat customer for the last five years. Highly recommend.
They are local, they are Canadian and they give great service. We have saved thousands of dollars dealing with them. Highly recommended!
This group is a five star plus in customer service,purchasing a laptop was painless, and iam very pleased with the product.Dealing with Mitch and Mohit was a pleasure, thanks .
First class computer sales, excellent staff and service.
I have been purchasing through Bauer Systems Group for sometime now. My account rep is Mohit. He has provided excellent customer service over the years. From small one off orders, to larger ones.
Thanks!
High quality products (laptops, computers, etc.) at very competitive pricing. Exceptional customer service as they respond quickly through emails. They made the entire process very straight-forward being able to accept e-transfer. The shipping was incredibly fast as I received my product the day after. Overall, very satisfied with the entire experience.
These guys are awesome. I bought a laptop from them and due to my failure to investigate the specs, I had to return it. Mohit was very understanding, and there was no restocking fee.
Afterwards Mohit assisted in narrowing down the computer that would meet my needs and was able to have it ready for pickup within hours.
I would purchase from them again.
Mitch and his team are simply amazing! Incredibly helpful, expert, going above and beyond to help and making customers feel like good friends. Highly recommended.
Ordered from them many times, Mohit has made every experience for me great. Cheaper systems, Great Quality. Will be ordering all my Computers and Laptops from them
A reputable re-seller of quality, business class (Dell / Lenovo / HP) off lease desktops and notebooks, at very competitive prices. I've bought dozens of systems over the past few years, and have never had regrets. You can buy with confidence from Mitch and his team!
Incredibly professional, customer focused, great prices, really fast shipping and just a great over all experience.
After many credit card purchases from Bauer Systems we discovered that our credit card was charged over three thousand dollars for a transaction that never took place. Once we complained, brief details were given, along with an apology and refund. We wanted to continue doing business going forward with Paypal as a much more safe and secure method for card payment but this method was quickly declined and deemed too expensive for them. We have determined that it could be far more expensive for us to risk this happening again.
Good products, good service, decent pricing. Located right next to the highway but in Burlington.
bauersystems.com
