Bates UK Reviews

Ordered a name tag for my assistant as a gift. Was promised 3-5 days turn around. Ordered it 15 days in advance so I thought there would be no problems. I heard nothing back from Mr Richard Scagg for days on end. He said he would chase their suppliers - he did not. Then I get a one line email from him today - "I apologise this has been delayed and won't be with you until Wednesday" - this is the day after my assistant leaves FOR GOOD! I now need to rush a different - less customised - present for her because Bates has "supplier difficulties".

I do not believe this for a second - I read "I forgot to place your order and did not chase up my suppliers in time. Now I am covering my own arse at your expense."

At our school we order from Bates all the time and they regularly mess up orders. At present, we have stock sitting with us that they delivered by we did not order; it has been here for 3 months! They mess up orders, billing is incorrect and their service is patchy at best!

I had a encounter with one of the delivery drivers that was extremely rude and driving was very poor, used abusive language towards me and almost drove into my car head on. Bates office vehicle reg number AE65VXC. Date of incident, 19/12/2016 time 12:14pm location shrewsbury road E7.

On 13/08/2018, approx 3:30PM driving over dartford bridge I had the mis pleasure of one of your delivery drivers (registration starting LM18) swerved across one lane of traffic and in front of me from left lane to 3rd lane, I then had to changed lanes to avoid him to far right lane, only for him to then swerve in front of me AGAIN and brake check ME! whilst I am driving a fully loaded 4 tonne van at 50MPH+ with 3 other passengers, absolute dangerous driver, terrible advert for your company, he then proceeded to tailgate another vehicles all the way up the M25 as far as I could see, obviously in a rush.

Friendly and reliable. Always helpful on the phone and in person

If the service it s as they drive I will be really careful on stay far way from this company.
The driver of the van LD66XTV on the early afternoon on 22/07/2020 on the road of Southfield Shopping Center had the brilliant idea to pull over in the cycle lane driving up to the cyclists. Unfortunately for the driver there are the camera to confirm how awful was him behaviour.