
Had an issue with monopod kit with the model 99, c...
Had an issue with monopod kit with the model 99, contacted Barrett and received a return shipping label, problem fixed and returned to me in just a couple of days, outstanding service and great communication! A+ and 5 stars!
Great company. Best armorer courses I've ever take...
Great company. Best armorer courses I've ever taken. The modern designs are particularly nice. The factory was impressive. They hire exclusively from the local unemployment office.
Very poor customer service, refusal to correct obv...
Very poor customer service, refusal to correct obvious defects in their products. I would reconsider spending thousands of dollars on equipment from a company that does not stand behind their product.
Barrett identified that their barrel was infact damaged "missing chunks of metal" as described by their technician and they send it back to the customer with a tag that says unsafe. BRILLIANT!!! thank you... Any other manufacturer would take this as an opportunity to research why this occured and send the customer back a replacement
Most manufactures consider chunks of metal missing from the chamber bolt lugs a major manufacturing defect. Not Barrett, they said that is a customer issue. Barrett's snotty tech wrote a report that this was possibly from overloaded ammunition. Well that is an assumption. not a fact, or a question. Barrett does not know if that was the problem, they did not even ask.
Mr. Barrett, please fix your service department before it ruins your company's name.
BUYER BEWARE!!!!
I cannot speak highly enough about their products ...
I cannot speak highly enough about their products or their customer service, this is a company that truly stands behind their work!
Mr Barrett's story is mighty inspiring.
Mr Barrett's story is mighty inspiring.
Initiative + Determination + Creativity + Boldness = The American Dream
**********LOYALTY MEANS NOTHING TO BARRETT FIREARM...
**********LOYALTY MEANS NOTHING TO BARRETT FIREARMS*********
Andy screws it up, Lahane covers it up and the innocent pay! Ronnie and Chris better wake up. I would not work here for anything. They don't have competitive wages except for the golf buddy system! No wonder they are loosing out to other gun companies.
