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A
3 years ago

Very Helpful & Friendly Bank Tellers At This Branc...

Very Helpful & Friendly Bank Tellers At This Branch... Been Doing Business Here For YRS, And Will Continue!!! MARIA & HELEN Are The "Best" Thank You Both For Always Helping Me. You Have My 5 - Star Rating

S
3 years ago

It s really a shame when you walk into a bank tryi...

It s really a shame when you walk into a bank trying to seek help and resolutions and you just get told well that s just the way it is. The first time I ever had a bank claim I was short on money with an atm deposit. I wasn t offered any resolution to the discrepancy claim and told I couldn t withdraw all of my cash on that day because they didn t have enough. What?! A bank with no cash in their vault???!!! Astonishing, now I ll need to search for a new Bank because this bank clearly doesn t treat their customers fairly.

S
3 years ago

Awful customer service. Deposit operations manage...

Awful customer service. Deposit operations manager Vicky Hathaway refused to take responsibility for withdrawing money from my uncle's account and returning it to the U.S Treasury in error. Then, she refused to help us get back the money that was rightfully his. Unbelievable mess she caused. Had to get Congessman Kennedy office involved to resolve. DO NOT BANK HERE!!!!

As you know, neither of those circumstances apply to my uncle. He is NOT deceased and his account was active. Your bank did not assist us in resolving the issue

M
4 years ago

I have been with Bank Five many years. My first mo...

I have been with Bank Five many years. My first mortgage they were amazing. Just went to refinance and the staff seem incompetent. Will never use their mortgage services again no matter the rate.

About BankFive

BankFive is a leading financial institution that offers a wide range of personal and business banking solutions to customers in Massachusetts and Rhode Island. With over 160 years of experience in the industry, BankFive has established itself as a trusted partner for individuals and businesses looking for reliable financial services.

At BankFive, customers can choose from a variety of personal banking options, including checking accounts, savings accounts, money market accounts, certificates of deposit (CDs), and individual retirement accounts (IRAs). Each account is designed to meet the unique needs of different customers. For example, the Free Checking account is perfect for those who want no monthly fees or minimum balance requirements. The Premier Checking account offers higher interest rates and other benefits such as free checks.

In addition to personal banking solutions, BankFive also provides comprehensive business banking services. Business owners can take advantage of various products such as business checking accounts, merchant services, cash management solutions, commercial loans and lines of credit. These products are tailored to help businesses grow by providing them with access to capital when they need it most.

One area where BankFive excels is mortgage lending. The bank offers competitive rates on fixed-rate mortgages with terms ranging from 10-30 years. Customers can also choose from adjustable-rate mortgages (ARMs) or jumbo loans if they need more financing than traditional mortgages offer.

For those who need additional financing options beyond mortgages or business loans , BankFive also provides consumer loans such as auto loans , home equity lines of credit (HELOCs), personal unsecured loans , secured personal loans . These loan products are designed to help individuals achieve their goals whether it's buying a new car or consolidating debt .

BankFive prides itself on its commitment to customer service . The bank has an experienced team that works hard every day to ensure that each customer receives personalized attention . Whether you're opening an account online or visiting one of our branches in person , you'll be greeted by friendly staff members who are eager to assist you .

Overall , if you're looking for a reliable financial institution that offers great personal and business banking solutions then look no further than BankFive . With its long history in the industry combined with its commitment towards customer satisfaction , this bank is sure not only meet but exceed your expectations!