Bamboo Catering (M) Sdn Bhd Review

The food was excellent and the service was great. Everyone who came to the party had no complaint. Would definitely place an order from them in the future!

Had a bad case of diarrhea after attending good catered by bamboo. I found the food prepared at the site unsanitary. So be careful with what you eat from this caterer.

Ordered steamboat for 20pax in Penang. Delivery of food without soup base was the highlight of an embarrassing scene for me.

The bane of this situation was when I needed help the most, and was unable to reach anyone from Bamboo Catering.
Mistakes can happen, someone could misread or miss out an item or two. That is fine from my view. However, is inexcusable to not have channels of communication at critical times.

May I suggest not publish inactive contact numbers?
What is the point of having a HOTLINE but is not HOT at all?
Having a channel to call during such incident would have avoided and fix these careless incidents, rather than blame a QC / packaging staff for packing oversight.

Quantity of food was good, accommodating and responsive to pre-event questions.
Quality of food majority was ok except for the eggs. 8 out of 20 was rotten.

Will I patron Bamboo Catering again? Unsure, perhaps since they have recognize the oversight and apologize.

Tips for future customers, do remind anyone who receive, to check the delivery items and contact them earlier if can. Otherwise you might be left stranded with hopeless phones to call.

At the point of posting. just noticed they have updated their corp website, maybe the numbers are more usable now. Furthermore, someone pre-answer a questionnaire on my behalf resulting me to post my review here instead.

Its a premium catering company, services are good, SOP, presentation was good, even food was good. In our menu, we chose Premium Orange Pulp Juice, but we realized it was Minute Pulp orange juice, it wasn't a problem, but I wondered why they diluted with water, when there were a canister full of ice cubes. They used only 2 bottles and brought back 3 bottles, when asked they said its spare and they always dilute with water. Conclusion, not so premium after all!