Baltimore Parking Authority

You know what - they have always been friendly when it comes to residential parking stuff, they offer free parking in the Arena garage. From my limited interaction, I would hope other city agencies follow their lead.

Why have a phone number if you cant even get an answer from someone...

Don't know if it was just some sort of a weekend special, but I paid next to nothing for 2 days. Other than that, it was your standard parking garage.

Always packed horrible , always a problem when leaving.

I do not understand why the Baltimore city parking authority vehicles get to park in pod parking spaces and not pay. Shouldn t they be required to pay or park in other areas so they paying customers or people who need the spots can use them? This is a major flaw and needs to be fixed immediately. This is specifically an issue on redwood street in Baltimore. As I type right now there are 4 spaces taken up by parking authority vehicles. Don t understand it but needs to be fixed.

Went early, spoke to a male on the phone he was informative and was helped by a woman. Quick and painless

I've been in here three times for getting parking permits and visitor passes. It's honestly more pleasant of an experience than you would imagine. They're efficient and friendly and you won't spend much time in here. Just bring all the necessary documents the first time. They validate parking in the garage next door too.

As always, it super quick and easy to get my residential parking pass, I was done in less than 5 min. Just read the website and bring the right documents. They validate parking for the arena garage, so really easy to get in and out quickly. Big thanks to Justan who is always friendly and helpful!

It's not a dislike, they just don't have garages that accommodate larger vehicles like work trucks etc.

I found them helpful. I had a quick and easy parking permit experience.

Quick and easy to get your parking passes and they validate parking.

Great experience, I was in & out with s parking permit quickly.

nothing but professionalism & friendliness @ this necessary yet pleasant location to obtain parking permits

I needed two visitor parking permits, but did not realize my case would turn out to be complicated. Fortunately, I had Mr. Steve Robinson, manager of residential permit parking, helping me. He was extremely courteous and patient. He explained the issue and suggested how we might resolve it. Thanks to his excellent service, I was spared the trouble of making another trip and able to get the permits in the end. Even though it took us probably triple the usual amount of time, Steve stayed polite and pleasant, always reassuring and understanding through the entire process. I was blown away by his outstanding service and professionalism. Thank you, Steve!

Great location. Safe and secure. All day parking - $9.00.

Quick to the point service. No frills, but no issues either. They'll answer questions and are helpful when they need to be.

WAY Too EXPENSIVE, If you work around one of their garages, and HAVE to park their everyday.

Always friendly and efficient! I m impressed every time I visit to renew my residential parking permit.

Very disappointed that the elevators were broken, and no stairs in the same location. Had to walk half way around the block to reach the stairs and than walk up to the 6 level. $20 event parking just to climb up several flights of stairs.

The experience is really quick, you get in + get out. They're not very friendly on the phone so I've been forced to go in person multiple times for a permit. They also say they validate parking for the Arena Garage but they always tell me I parked at the wrong one so I always have to pay. Kenneth, one of the cashiers is mad rude! He comes across like he never heard of common courtesy + he has a bad attitude about everything so AVOID HIM if you can but everyone else is pretty nice.

Pretty efficient for a city Agency. And free parking.

Easy and fast, and about the most friendly city employees I've ever met. Somebody is doing something right.

I got a $40 speeding ticket. It was mailed as if it was a red light camera ticket. How do you know how fast a car travels based solely on a camera? If you don't want to at least have police enforce the law then don't give people tickets through the mail.

Most people are in and out with a minimal wait 5-15 min) as long as you have the right documentation. They validate parking for the arena garage above the office.

I called this place to ask for information and they hung up three times instead of saying they don't have a clue which is great when you are the parking authority of a big city.

Pretty easy to work with. In and out fast. Validated parking.

Equipment is always faulty. Exits and entrance is always blocked or not working. It's not worth the money they charge each month.

I know it is on Lombard street and they act with the parking garage downtown