4 years ago
Villa Briana is an overpriced and rundown villa. ...
Villa Briana is an overpriced and rundown villa. Our rental was at the start of the Covid-19 virus but there is no excuse for the things we encountered once arriving. We were shocked upon entering the villa. It started at the front door with a broken lock that took us 5 minutes to get in and out of the villa every time. We were told this was a luxury villa. The garden was overgrown and not maintained. There was old food left in cushions on the outdoor furniture. The kitchen was small and the furniture was like walking back into the 70's. We encountered broken utensils and a disgusting leftover sponge(pictures below). All of the pots and pans were very old and well-used. A knife we went to use broke in half. We are lucky we were not hurt.The refrigerator had expired condiments and leftover food from prior renters. The bedrooms were ok Bathroom towel bar was broken and pulled out of the wall. Given the uncooperativeness of office staff, I would not recommend using this company. There are far better villas with much lower price tags.
41 million rupiah felt like we were robbed.