Baileys Motel & Serviced Apartments Reviews

0/10 0 stars very unprofessional staff checkin process. The asian lady at reception on Saturday Jan 12th 2019 at around 3pm was very rude, unprofessional with zero customer service skills. We waited patiently at the locked door for 5 minutes while she saw us and just ignored us. After looking in through the front door for 5 mins she gave us a very evil death stare and continued to talk on the phone. She eventually let us in we sat on the longue she continued to talk on the phone and ignored us. We were waiting on the loungue to checkin. A couple just walked in and checked in in front of us. She didnt even check us in first totally ignored us. Worst customer service experince ever. It was like a fawlty towers episode with basil fawlty but it was a women this time.

Best I've found in Perth considering the location and price.

Was visiting family who were there. Rooms seemed ok, if a bit small.

First time lost my booking second time rates went up.wont be trying again.was hospital appointment in Perth am from country.hopefully my condition hasn't worsened

For the price you're paying, it is considered a steal. Clean rooms with parking right outside your door.

it was clean but noisy as there was work on a complete renovation for the restaurant which we were not told about at the time of the booking

Recommended for a low cost stay in the city! Clean rooms and nice shower.

Fantastic staff, secure parking (even for large vehicle's), close to everything, hot showers!! Baileys is a great value for money motel!

Clean, central, well priced, restaurant also does breakfast
No dryer or toiletries.

Hotel is basic but accessible to city only great thing was the restaurant attached to this establishment. Toilets left alot to be desired for guests of restaurant.

Great motel. Clean. Beds are comfortable. Service is great. Handy location. Highly recommended.

Very enjoyable,close to the City and great Parks to go for walks.

Good priced accomodation, friendly counter service, and close proximity to all the facilities you can get within CBD

Use Baileys often good rooms great value & Central location, secure parking is great.

Good value for money. Good location. Friendly staff I will visit again

Bellavista is a great place to eat loads of nice pizza pasta and seafood. Extensive wine list also friendly staff and the place looks great after the facelift

Loved this place. Walk in distance to CBD. Quiet, clean and peaceful

Cheap and cheerful. Near to city and CAT bus services

I'm glad we have a BP conveniently situated here. My issue is, with all the money the company makes, the appearance of this place leaves much to be desired. It looks old and clearly has not been refurbished in ages.

Central to Perth CBD and Optus stadium. Room spacious..friendly helpful reception

Surprising to see some really appalling reviews, perhaps those are some unfortunate circumstances. Nevertheless, they do offer a clean room and parking space your car. Any cheaper and you would end up in those backpackers' lodge. They had a clear warning sign prohibiting guests from smoking in the room. Not a big issue, just step outside if you need to smoke. Do not expect five star room service, and you will be fine.

Really good price for the night, the reception was super duper friendly. We didn't try the restaurant but perhaps next time! Great rooms, well kept. Great view from our second story balcony.

Very good value accommodation in good location.
In view of the very low price we didn't have high expectations and were surprised to find a very modern, clean and functional room including microwave, toaster, etc. There is also a small desk and chair which together with the reliable free Wifi allowed me to comfortable get some work done.
Free parking. The yellow cat bus stop is just around the corner and it's only 4 or 5 stops to the city.
The only negative point i can think of is that some rooms are directly facing the main street and could be a bit annoying for someone who is sensitive to street noise.

I am disappointed to read some of the other reviews. Bailey's staff have always been helpful and the restaurant meals of a great standard. Rooms are OK. The cost of hotels in Perth is high and Bailey's is one of the cheapest so you shouldn't be expecting 5 star.

Casual breakfast with family. Simple, good value meals.

Decent for price. Close to city and WACA and Optus Stadium. Just watch out for natives in the park across the road

Perfect for needs, reasonable distance to CBD ( 15 min walk) clean, tidy, many restaurants near by.

Equipped with basic items such as microwave oven, pong pong, tableware, etc.
Perth City 15-20 minutes walk
If you come late, you may not be able to park
Value for money

Our "Go to" motel whenever we travel to perth for concerts, sports games etc. Clean, off street parking, safe and secure

Basic,clean what more do you want. Oh and close to Optus stadium.

Great place to go for Italian. Very good prices. Good wine list. Service is a little lax but the food more than makes up for it.

Top value ,great location and super clean. Loved our stay

Great stay. The staff are very polite and the room was good and clean.

Nice enough! The room I stayed in was a little water damaged in the bathroom and there was no kitchen sink. Good for a couple day stay.

Amazing value for money for what you get. I highlyrecommend this place if you are on a tight budget.

Great Motel and is within walking distance to most things

Overall, it was a good stay, unfortunately they don't do services daily. Location was convenient with public transport. The receptionist, Edwina was really friendly and helpful. She knows what to recommend and isn't biased with her suggestions.

Affordable , close to freeways to get where I wanted , friendly staff.

Basic twin share room very clean & beds were comfy, hot showers & had everything we needed, great location to Perth. Would definitely stay there again

Nice place to stay. Easy access to many places. A nice Italian restaurant, Bellavista just by the side. Great foods, Gold Plate award winner for 2017 n 2018.

Enjoyed our visit. Very clean. Also the pool was great. We will be back.

Very nice rooms excellent staff can help you with every thing

Comparatively speaking, it is a bit run down for the price that was charged.

Suited our needs perfectly. We were after a place to stay just for a night that wasn't overly pricey and this place was ideal. Really like the secure parking and the convenient location. Would definitely stay here again if I was needing budget accommodation for a night or two.

I would not recommend this joke of a joint to anyone!
My father had just been diagnosed with cancer and was staying at the hotel because of its proximity to the hospital.
Once he had finished scans, he was going to stay at home because it offered a lot more comfort.
Upon attempting to cancel his room, approximately 36 hours notice, he was informed that he would not get a refund for that nights booking, as it was not the required 48 hours notice.
My wife spoke to these cretins, and they said because the room could of been booked, they were losing money, because they were turning away people to stay.
My wife, upon hearing this, challenged that they would of already rebooked the room and that they would of been getting twice the nights rent for one remnant.
.......the tosser on the other end of line went quiet.
This is a shocking display of customer service and compassion.
The more people that boycott this establishment the better humanity will be!!!

I would not recommend this hotel to anyone. We stayed after a late flight and if werent so tired wouldnt have stayed. The bedspread and blanket were dirty, sweat stained and full of hairs. I had to strip it and sleep with the just the sheet on. My partner slept in the car. The service was not that friendly. We didnt hang around the next morning for breakfast.

It's actually $120 per night with your credit card details and a $200 deposit not sure where the other reviews came from but not accurate.

Didn't actually stay at the Motel. Hoeever the restaurant was good

Helpful staff. Spacious clean room with tea and coffee facilities. Wifi was free.

Very poor Service
Will no longer use them

We recently stayed at Baileys and although it is basic it is clean and ideally situated, but we had reason to book again and then had to cancel booking no fault of our own and they refused to refund. We were not happy and warn other people on their policy of no refund!

Very good location, very friendly, helpful staff, quiet, big rooms - worth the price!

We were at Bistro Bella Vista. Had Thursday Rib Eye steak special. Perfectly cooked to M-R accompanied by creamy mushroom sauce, coleslaw and chips. Superb as usual and at specials of the day rate less than $30 ... couldn't ask for more.

Good for overnight stay but longer one you get no rest there

Very good clean and friendly staff very close to city.

Awesome for the price. Clean, friendly staff, restaurant downstairs. Free parking! Building and some furnishings a bit worn but not too bad

Both me and my extended family have stayed here for years BUT not ever again. They now rent out the secured car parking privately so secured parking is not guaranteed and according to management it is stated on their website but I could not find it and staff could not show me where at the time of my stay. Management said it now runs on and I quote "first in, best dressed police". We had a couple of other little things go wrong (like no running water) and when we approached staff (reception) we where met with rude and passive aggressive responses, eye rolling and load verbal sighing. Most disappointing to be treated with such disrespect, with a little empathy and politeness from staff and my rating would be very different.

A hotel / motel that punches well above its price tag. Glamorous or luxurious - no. But this is a clean, tidy and well thought out accommodation which suits me perfectly as a single business traveler. Items such as a proper fridge in the rooms, power outlets in convenient locations, a well located desk.

Close to food outlets and has a great Italian restaurant adjacent and in a quiet part of East Perth.....apart from the occasional sirens of emergency vehicles heading to the nearby Perth hospital.

After staying at so many hotels and apartments in East Perth, this Motel suits me best.

Horrible room that smelled of damp and stale smoke. A lot of dodgy people hanging around. We spent 10 minutes in the room making arrangements to go elsewhere. No refund. Were told that there has to be a day notice for a refund but would not refund for the second day when we said why we were leaving. Would not recommend this old and rundown place. We were told that there is a $200 fine if we smoked in the room. We are non smokers and our room reeked of cigarette smoke.

I came to a strange Australia, where I lived for the first night, then went to McDonald's that night and found that 7-11 did not sell cooked food.

Location is brilliant adjacent to train station, cat stand near by and close to all enmities and city central. Plus staff are friendly and efficient

Great room and air conditioning and a fan. Fantastic shower. Sit outside. Cool restaurant. Old but good