This company does not honor it's word. I bought a vehicle that had a green check marks. Everything passed inspection. No upper or lower engine noise. We pick up the vehicle and its rattling so loud you can hear it across the parking lot. The inspector is obviously on the take or an idiot. Beware you are basically buying vehicles as is and I wouldn't trust their so called inspection. I now clearly see why its called "backlot cars."
The only lesson here is buyer beware. You can post cars with a altered odometer on cars and the burden is on the buyer to verify the information. No seller requirement to disclose true miles unknown. Arbitration process is a not my issue discussion and please don t complain
I was with Matt at Trade Rev, and he has continued to be instrumental in my ability to purchase the 42 quality vehicles I have bought through BacklotCars to date. He has always been professional, courteous and trustworthy. He has been very helpful through negotiations , answers any questions, and assists with transactions. The vehicles I have purchased have been described accurately, with no major issues. My rep, Heather, has also reached out to make sure that I am a satisfied customer.
Robert in arbitration is GREAT! He always answers the phone, always willing to help us even when sometimes it not his department. Hazel in customer service is also wonderful as well, she is always so helpful!
We love using using Backlot Cars......Sincerely Car Credit Inc KC.
What can I say, well i've personally bought over 400 cars from them, i've had a few go bad, sure its gonna happen, i submit my little arbitration and boom they call and help, but for the most part its great, great customer service, a few different guys txt me about what i'm bidding on, they help me get the best deal i can get, I highly recommend this website and the people working there, I'll see yall out there, thanks.
Condition reports are great. They don t pull funds till titles are received- amen! Support is great- I have Andy and Tom Smith as my repack and they re always so helpful and answer all my questions. 5 star way to buy cars.
WE LOVE BACKLOT CARS , AWESOME COMPANY! I HAVE HAD THE PLEASURE OF WORKING WITH CELIA EDMOND AND SHE IS BY FAR ONE OF THE BEST AT HER JOB .. THANKS FOR BEING GREAT , WE appreciate YOU ! :)
I have bought approximately 300 cars over the last 2 years and this company continues to be my primary source of inventory. Their arbitration department has always been very responsive and the most fair of any other auction I have purchased from in my 20 years in the car business. I hope they continue their great customer service and I look forward continuing to our business relationship!
This is absolutely the future of the auction business, they treat you so much better than auctions, In my short time with them I have become a big fan, my Rep Kurt is right there when I need him and The arbitration team specifically Jerimiah and Chris have been great. I remember when they started a few years ago and I knew this would be great to spark the much needed changes of the auction world.
This auction has the worst possible arbitration policy of any. Also the inspectors are known to miss absolutely everything on the condition reports so if you re looking to buy junk cars with perfect Condition reports this is the place to buy from. Would never recommend buying with this site
backlotcars.com