Backhaul direct Reviews

They have the worst broker I have work with. They try their best not to pay for any detention request. They tray to get any excuses. Never work again.

9/1/20 got a load from Backhaul Direct. Picks up from Mattel in Jonestown PA to Target in Stuart's Draft VA. Over halfway to Target, broker calls saying Mattel made a mistake turn around.

After fixing shipment, I arrived at Target 5 hours late. Target decided I had to drop my trailer and it would be a week before getting it back. Broker said I would be paid. So, 9/8/20 I finally got trailer back but come pay day I did not get paid for all those days!!! Needless to say I was in the RED!!! FREE LABOR AND EQUIPMENT!!!

O/Ops BEWARE of this!!!

Horrible experience would not recommend Sagar Kaja to anyone for anything

In late April of 2020, approximately one week after this company was approved for an emergency Paycheck Protection Program loan by the Small Business Association that was between $1-2 million dollars, more than 10 full time employees were terminated. Anywhere from 60 to 75% of this loan, a loan that could be 100% forgiven was supposed to be spent on payroll costs to ensure people would not lose their jobs. It goes without saying that this employer had no intention of protecting its employees during the early stages of the COVID-19 crisis. Well done!

Terrible, can't reach anyone with issues on loads or detention or lumper.

Never worked with company like this

JOSH DECKARD LIAR!
Zero star!!! Garbage broker! Never work again!
JOSH DECKARD LIAR!
Truckers info:
I got the load from this broker!
Shipper did not pump out the oil from the used transmissions, and loaded my trailer.
It caused the leakage of used oil on !wood! trailer floor and the !road!
BROKER SAID THIS IS CLEAN USED AUTO PARTS IN BOXES ON PALLETS!
Shipper is absolutely irresponsible, fail the rules for transit cargo!
It could also cause an accident or fire, so the oil leaked through the floor on the trailer brakes!

Paid only 140$ for washout trailer,

I cleaned trailer 3 times truck wash 450$,

2 times myself with different cleaners and brush 150$ and 5 hours of my time,

and now I bought sander machine 190$ sanding disc, try sanding trailer floor

I wont even give then a star no customer service. we book load picked up and unload on time keep them updated and paid the lumper. sent the recites in to have it add to the rate con and then it turn i to a fight just to get a updated rate con

Customer service is very bad they never answer your after booking load with them...I will never work with them again

wrose people to book load with they will give you load and if you have any problem on the road ex ( truck brake down ETC ) they will deduct $500 from your load if your trying to call them to let them know you have truck issue you cant make it to delivery appt they wont ans your phone after hours and they will just deduct your rate by $500

Zero star for their phone communication, Be professional!!!