Be careful with these guys. I had a problem with autopay, these jerks will not tell you anything about it until you are 6 MONTHS late to let you know by shutting off your register and therefore your business. no phone calls, no email, no bill, NOTHING! Who does that? Now i had to pay $450 to get my store up and running again.
WORSE CUSTOMER SERVICE EVER! THEY ARE ALWAYS SO RUDE! AND THE WAIT TIME TO GET A REPRESENTATIVE IS WAY EXCESSIVE!! I TRIED REPORTING IT AND THEY IGNORED ME!! THANK YOU B2B!
Do not consider doing business with these amateurs.
The best choice of POS software for your wireless business. Free demo upon request! B2B is the #1 choice for Metro PCS dealers as well as The chosen partner by SPG for Boost Mobile Branded Retailers. Also servicing Multi Carrier and Postpaid channels as well.
Be aware that everytime there will be an upgrade available you will have to call them, which takes place 1 o twice a month. Else, the software works good.
For all the money these guys make and I mean they make serious $$$ try getting to a tech when you have an issue you will wait in excess of 30 minutes 99% of the time. You can never resolve any issue with a transaction while the customer is in the Store. They charge $70 on average for their POS and they just got BOOST MOBILE on board as well and eventually all BOOST MOBILE stores will be running their Platform this is PATHETIC such a big company with such terrible wait time. Does it really cost that much to increase your Support Staff????
