Good management of social distancing on the queues and generally inside the store, though that comes down more to how considerate the other shoppers are. I found everyone to be very considerate of others. The store did seem a little under stacked and some of the things I went for weren't available.
Can't give it a higher rating this time. Went there especially to buy a sheet of timber and have it cut. Timber saw was out of action though...
Less crouded than it has been. Stock levels of some items a bit low especially some shades of paint. Other than that not bad. Nice range of plant's.
I have been to few b&q places and this is the best so far. Excellent service and best display.
Big B and Q with plenty of stocks and the staff were helpful
Not the same since they took away the 10pc discount for over 60's
What friendly and helpful staff!!
Nothing was too much trouble and the help and advice given was most welcome. Particular thanks to Richard in paint dep't, Nathan in plumbing, Mike on tills and Jacob for helping me to my car with heavy purchases.
Thanks to you all
Laura
Easy to get to and well laid out. Friendly and helpful staff.
Nathan was the best B and Q person ever - extremely helpful!
Didn't have what I wanted in stock (Thistle all-in one plaster), but staff were helpful.
Very helpful staff especially Steve at Tradepoint for an electrical query
The best to shop for home decorations. Staff very helpful
Get most things you need here not always the right quantity though
No signs outside saying that you can't pay in cash so they make the public you up for half an hour go around the shop to get a wheel stuff get to the till and find out you can't pay with cash Ash
Massive store plenty of items available and a large variety. Staff are very helpful
Disappointed. They didn't have what I wanted. Plus they're pricing themselves to be very expensive and unaffordable.
Generally you can get what you need. Queues can be long but due to Covid 19 it's to be expected
Low stock of screws today, had to go elsewhere to get what I needed.
Social distancing measures in place. Lots of hand sanitising areas available
No line to get in, plenty of helpful staff and all the stock I needed. Having wasted my time in Wicks it was a pleasure to be treated like a valued customer. Heading here first in future.
When in to get a plant tub, came away with a better one then I was looking for. A very nice red one that will look fab outside my front door. Staff very helpful new man called Steve couldn't do enough
Good store always shop there , has everything in 1 store and good deals
Sometimes I cannot find what I need. Pricing can be very misleading/poor.
No compost. Too many people not doing social distancing when inside
I get most of my DIY bits and pieces from here. Competitive on price.
Staff always very helpful and knowledgeable, always lots of stock in store if they don t have it they can tell you who may stock it
Best place to get colour matched paint, friendly staff and quick service, B&Q seems to have the best results for colour matching, tried homebase and Thier best match options weren't right, B&Q match was spot on match first time!
Awful management. Completed forms for a call back for them to try and redeem themselves but no one bothers to follow up. Management chewing gum and snorting whilst speaking to you about a serious matter... this is absolutely disgusting. Something needs to be sorted in this store. Will not be back.
Very big store! The staff were really helpful and friendly. Found it difficult to find certain items but it is a lovely store
Having to travel to Southampton to collect the item I went to my son's for lunch checked the item and found no fixings in the box very poor b&q not happy.
Great range of items, staff are friendly and knowledgeable, but could do with a few more at busy times
Brilliant store staff go out of their way to help and assist everyone,especially when you have problem
Could not find what I wanted or anyone to help in finding it.
Always find something with great price! Shop for man
place is decent. only bad things were the staff just did not know where their wall mounts for tv and monitors were, we went upstairs, a staff member told us it was downstairs. A man near hardware told us it was in the electricals isle then a guy there told us it was upstairs at the far end. Then we had enough so we went to a cashier who said it was downstairs in the hardware isle but it was not... A girl near there said it was upstairs near the fire and storage isle. But in sheer luck we found it near the cleaning isle!!!! what an adventure... its decent place though.
Very good service and really helpful staff. Just wanted to say thank you to Linda and Mandy for helping me to get what I really need it even they didn't had in the stock or other brunches. Great job.
Large depot for all your DIY needs, toilet facilities and a great burger van outside daily
Always need help to find what I want, clearly don't shop here enough. The staff are friendly and helpful.
Waited for over an hour told sorry I'm on my own won't be long then went off to 29 to 15 minutes came back and said has anyone served you spent a lot of money with them on kitchen and bathroom voted with my feet and left orderd shower on line from another company
Standard B&Q, it only 4 stars as 9mm MDF was out of stock and some dropped screws in the car park could of caused punctures
This B&Q is very well stock and the staff are very helpful.
Had to come here from Portsmouth to get some paint that had sold out in Pompey , they had loads of it
Life savers
As with almost all B&Q, a bit more expensive than shopping around if you have time. Convenient and has a wide range of stock from builders goods through normal hardware to gardening.
Full of everything you would possibly need for your home or DIY project. Helpful staff to.
Good selection of items, staff friendly and helpfull reasonable prices
Great place has everything you need an staff are friendly
A good local store. A bit hard to track down a staff member sometimes, but if you do and they are knowledge in that particular area then it will run smoothly
Aliitle slow to offer help initially but the ok and item in stock
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