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CONSISTENTLY HORRIBLE CUSTOMER SERVICE! EVERY ONCE...

CONSISTENTLY HORRIBLE CUSTOMER SERVICE! EVERY ONCE IN AWHILE I GET STUCK ON A PHYSICS WORD PROBLEM AND WHEN I EMAIL CUSTOMER SERVICE, THEY TAKE DAYS TO GET BACK IN TOUCH WITH ME. AND THEY CAN NEVER SOLVE MY PROBLEM, SO THEY FORWARD MY EMAIL TO THE EDUCATION DEPARTMENT WHO BARELY TAKE TIME TO RESPOND BACK. AND WHEN THEY DO RESPOND BACK, IT S DAYS LATER. WE RE TALKING ABOUT OVER A WEEK TO GET SOME UNDERSTANDING ABOUT 1 WORD PROBLEM HERE! NOW DON T DARE CALL CUSTOMER SERVICE! NO ONE EVER PICKS UP! THIS SCHOOL IS OVERRATED! WAYYYY OVERRATED! GET THE BASICS DOWNPACKED FIRST. PICKING UP THE PHONE AND RESPONDING TO EMAILS AT A TIMELY FASHION. NOT A WEEK OR SO AFTER!