Worst IT service in the business. Worst customer service, I've had in a long time. If you like being treated like you do not matter, this is your place.
My guess is most of the five star reviews are not authentic.
Makes a lot of sense for a small business like us to use Avatara from a financial perspective. Don't have to tie up resources on an IT department or hardware.. Don't have to worry about it either.. Flexible work setting and able to get to my desktop anywhere.. Staff is easy to work with, professional and very responsive 24 hours a day. Never had an issue getting a support ticket opened quickly. From a small business perspective, highly recommend!
With all IT, learning how to do new things and understand new platforms is hard and frustrating. It is no different with Avatara. As the time has gone on and I have allowed myself to let go of how I used to do things, it has become easier and more enjoyable. I am able to get help 24/7 when I run into an issue during my insomnia working hours. They seem knowledgeable and have always been incredibly nice, fast and easy to work with. When something is needed urgently or a problem arises, they have always been quicker than anticipated and are fair on resolutions. Would I say they have no flaws? No, everyone has things they can improve on but they take the criticism well and have found solutions for things that work for our business.
Very quick and courteous customer service. I really appreciate that they are available 24 hours. Especially with the remote work it is good to know that help is only a chat box away!
I love being able to work anywhere with my Cloud desktop.
Excellent at quickly helping and responding. Every time I need something they are quickly able to communicate and help me resolve my issues.
Slow and unreliable. Absolutely do not recommend. Cost us a week of productivity, with all servers and emails down. When their system is working properly, server connections and cloud desktop are infuriatingly slow and unreliable. Support calls are answered, but they're also far, far, far too common and often involve the same issues repeatedly.
This place has been great to my co-workers and I. Having been part of migrations for other businesses- our always improving platform works wonders for them.
The sales team has been a lot of fun to work with and create an enjoyable and accepting environment. It has become a small family to me.
Avatara is a great cloud platform! The customer service is some of the best I have ever worked with.
Avatara: The Ultimate Cloud Computing Services Provider
In today's fast-paced business world, companies need to be agile and flexible to stay ahead of the competition. One way to achieve this is by leveraging cloud computing services. Avatara is a leading provider of cloud computing services that help businesses streamline their operations, reduce costs, and improve productivity.
Founded in 2005, Avatara has quickly grown into the top managed service provider for businesses across the globe. With its headquarters in Chicago, Illinois, Avatara has a team of highly skilled professionals who are dedicated to providing exceptional customer service and support.
Avatara offers a wide range of cloud computing services that cater to different business needs. Its flagship product is called "Cloud Connect," which allows businesses to connect their on-premise infrastructure with the cloud seamlessly. This enables them to take advantage of all the benefits that come with cloud computing without having to completely overhaul their existing IT infrastructure.
Another popular product offered by Avatara is "Desktop Anywhere." This solution provides businesses with virtual desktops that can be accessed from anywhere in the world using any device with an internet connection. This means employees can work remotely without compromising on productivity or security.
Avatara also offers disaster recovery solutions that ensure business continuity even in case of unforeseen events such as natural disasters or cyber-attacks. Its data centers are equipped with state-of-the-art technology and redundant systems that guarantee uptime and data protection.
One thing that sets Avatara apart from other cloud computing providers is its commitment to security. It understands how critical data security is for businesses, especially those dealing with sensitive information such as healthcare or financial institutions. That's why it employs multiple layers of security measures such as firewalls, intrusion detection systems (IDS), antivirus software, and regular vulnerability assessments.
Avatara's pricing model is flexible and transparent, making it easy for businesses of all sizes to access its services without breaking the bank. It offers both monthly subscription plans as well as pay-as-you-go options depending on your specific needs.
In conclusion, if you're looking for a reliable partner for your cloud computing needs, look no further than Avatara. With its cutting-edge technology solutions backed by exceptional customer support and robust security measures – you can rest assured knowing your business operations are in good hands!
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