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L
3 years ago

Mel from the VW Wangara service team went above an...

Mel from the VW Wangara service team went above and beyond to help me this morning. She organised for my car to be towed to the dealership and has kept me informed of the process. I am very pleased with the service I have received so far and my experience dealing with Mel has been very positive and helpful.

L
3 years ago

Carlo was fantastic. He made the sale very easy. H...

Carlo was fantastic. He made the sale very easy. He was very professional and friendly.
Mel in finance was great, making sure I understood everything. Both Carlo and Mel were transparent and honest through the whole process. Thank you.

J
3 years ago

Once you leave with your new vehicle any service y...

Once you leave with your new vehicle any service you received goes with you.
I have had some issues with accessories that I had fitted when I purchased my new vehicle. I believed I was receiving all genuine parts - not the case!
I have had to chase up the aftercare department every single time, due to them never getting back to me.
After 2 weeks with no results I am fed up and have taken the vehicle elsewhere.
It s funny how efficient they were when they sold me these accessories......clearly only concerned with their commission.

R
4 years ago

Would be better if they did a proper clean the aft...

Would be better if they did a proper clean the after the service, most other places do. Also asked to check out a possible oil leak. They said it was all good. Got home and oil still leaking, got Lube mobile out and found the leak in 2 minutes. Just needed a new washer. Worst place for a service.

S
4 years ago

Simply do not go to them for any service, they wil...

Simply do not go to them for any service, they will rob you.
I received the quote from Wangara Volkswagen for my
2018 Tiguan, 2L petrol, 45000 km service cost $680.
Same service I have done at Repco Service center for $345.
Just call other services to get a quote and you will see how much you can save. Wangara Volkswagen charges double for same service.
If you want to waste your money then keep going to them for your car service.
When I asked why they are overcharging double they simply added other service work which is not required by the log book. I have never seen bigger criminals, they can look at your eyes and take your money for nothing. Wangara Volkswagen creates own service list and charge customers whatever they wants. Get another quote and save your money!

E
4 years ago

Poor customer service by from what i have been tol...

Poor customer service by from what i have been told is the assistant manager of service. If you can go elsewhere, I'd recommend you do.
In for a service and water pump and it was agreed two belts would be replaced. Pretty clear, TWO belts were mentioned, TWO belts were repeated back on the phone. Only one was replaced and brushed off that only one was mentioned and I would have to wait for the belt to be replaced if i wanted it done and charged for the additional labour. To finish it off the service book was never stamped or updated and I wont even discuss the extortionate pricing.

About Automotive Holdings Group (AHG) - Wangara Volkswagen

Automotive Holdings Group (AHG) - Wangara Volkswagen: Your One-Stop Destination for All Your Volkswagen Needs

Wangara Volkswagen is a renowned car dealership in Perth, Western Australia, that has been serving the community for many years. As an authorized dealer of Volkswagen cars, we offer a wide range of new and used vehicles to suit your needs and budget. Our commitment to providing exceptional customer service has earned us a reputation as one of the most trusted dealerships in the region.

At Wangara Volkswagen, we understand that buying a car can be overwhelming. That's why our team of experienced sales professionals is here to guide you through every step of the process. Whether you're looking for a family-friendly SUV or a sporty hatchback, we have something for everyone.

Our inventory includes popular models such as Golf GTI, Tiguan Allspace, Touareg V8 TDI R-Line Black Edition and more! We also offer competitive financing options to help make your dream car more affordable than ever before.

In addition to selling new and used cars, Wangara Volkswagen also provides top-notch car servicing and maintenance services. Our state-of-the-art service center is equipped with the latest tools and technology to ensure that your vehicle receives only the best care possible. From routine oil changes to major repairs, our certified technicians are trained to handle all types of automotive issues.

We understand that time is precious; therefore we provide express servicing where you can get your vehicle serviced within 90 minutes without any prior booking required! We also offer genuine parts & accessories so that you can keep your VW running smoothly for years!

At Wangara Volkswagen, customer satisfaction is our top priority. That's why we go above and beyond to ensure that every customer leaves our dealership feeling satisfied with their purchase or service experience.

If you're looking for quality cars at competitive prices backed by exceptional customer service in Perth area then look no further than Automotive Holdings Group (AHG) - Wangara Volkswagen! Visit us today or browse our website online!

Automotive Holdings Group (AHG) - Wangara Volkswagen

Automotive Holdings Group (AHG) - Wangara Volkswagen

3.5