Automobielbedrijf Dorzo B.V. Review

Do their very best to please the customer. The technical knowledge in the workplace is poor. Had my Renault 10x !! Bringing for failure lights that came on regularly, which later turned out to be a clogged vacuum tube. There is also a whole new gearbox used while I had previously said it was in the switch mechanism, after the new box was under it turned out idd. To be the switching mechanism. I just paid for that bin because it was largely a guarantee, but it didn't make sense. Furthermore, all the people who work there are very friendly and helpful, there is a pleasant atmosphere.

Excellent dealer. Think along with you and watch the costs. Excellent chauffeur service.

Easily accessible, friendly and helpful staff. Parking is unfortunately not clear, little parking space

Well and expertly helped, part of light switch will be replaced tomorrow

Very unfriendly help, I came to look for a Renault Megane occasion this car had worn out car tires when I asked if they wanted to replace these, unfortunately I was told that I would have to pay for this myself, I thought this was strange. They also advertise on the internet that they no mandrel delivery costs calculate arrival this also proved to be untrue. I would advise anyone not to buy a car here very odd business. Mvg a disappointed customer

Top company! Nice staff, have been coming there for years!

Have a software problem on my Laguna solved today at Dorzo. No fewer than 7 other dealers in the region either had no time, or didn't call back, or they didn't understand what was going on or they started talking about a cost of more than 600 euros because it would take a few hours of work. At Dorzo, after a brief telephone consultation, I was able to visit without an appointment. Super friendly ladies at the reception, there is a nice atmosphere in the showroom (I think very important). Coffee was immediately poured. Paul solved the problem within half an hour, for a few tens. As an entrepreneur, I am very fond of companies that are ready for customers and who understand what service looks like. So my next car comes from Dorzo Vlaardingen. A few years are still waiting, then it could become a Talisman station. People at Dorzo; thanks!!! I can go on holiday with my car without disruption. Absolutely great!! Groet, Henri Kannegieter - The Hague

Excellent service received from Frans van Dorp and his staff!

I received excellent assistance, I had nowhere to go with the heat to have my air conditioning repaired from my lease Traffic.
Was welcomed with open arms, received a replacement car.
Completely unburdened, I know where I will bring my car next and will certainly recommend this company to my colleagues.
Top

I am certainly satisfied with Dorzo. Although you may also have to be with the right people. Paul the workshop manager and the gentlemen of the warehouse, Albert and Gerd are real toppers, always help (if possible) and as long as you remain reasonable and friendly, they make a lot possible.

This way your hobby remains affordable!

excellent service, good settlement thanks Frans and his team

Just drove away with a new Clio. The nice thing about buying a new car at this establishment is the lack of arrogance and the enthusiasm with which everything has gone! Many dealers of other brands that I have recently visited can learn something from that ;-)

seller uninterested with his phone busy while you are waiting for help not tidy

It is ridiculous that when you have to buy something at the magazine, you get the answer that is an expensive system and has to be paid every year .. so how can a customer buy something before first knows what is wrong in the parts.

Reliable and inexpensive garage with good service and a large quantity of second-hand cars

Is not really a place where you really should feel at home. No warm welcome a table to the left and straight ahead (reception) and further on everything else. A bit messy.

Very nice service and bought a beautiful car.
All Corona conditions met neatly. Happy to come again next time

For a while looking for a different / new Dacia and visited several dealers. Despite the fact that Dorzo is not nearby for us at all, bought our car there because we just had a lot of confidence in the seller. Fine service, pleasantly handled.

An honest colleague Autobedrijf that I would even recommend to my own customers :)

Great dealer, always well helped. Stay here for sure as long as I keep driving the brand.

Nice business in the renault house style, friendly sales staff, and good service! Simply great!

Car brought for the first service. Nice reception. Was brought home and picked up again. The criticism is that you have to pay for a replacement car for that day. That could be a little extra service. But otherwise nothing but homage.

Private lease car offered for maintenance. Everything very well & quickly arranged: make an appointment (by phone), appointment confirmation, appointment reminder, hand in car - super friendly help, pick up car - again super friendly help. I was also very clear and fully informed. Very pleasant experience.

Purchased my car here. Am only here for annual maintenance on my car. Pleasant service.

Perfect contact only via email Thank you Mr. Janssen !!!

After 20 years of good service and very good good cars have driven have unfortunately had to say goodbye, but if you have a car in the future that fits us at that time, we will definitely be back

Had a good trade-in and fast service. So far so good

A pleasant company where I am always well served. Neat Corona measures and brought home again.

Good car business
Just another month off of me Captur version s

Free Airco check

When making the appointment, details were already asked,
The air conditioner of my Laguna from 2006 has been cooling badly for a while and rattles when accelerating.
The phone has already indicated that this probably indicated that the refrigerant was being charged.
This would be out of the check and 99 Euro Incl. VAT costs

Visited today, at the counter the woman saw the rattling on the order and immediately told that coolant had to be added.

My reaction was, do that free check first and see if it is not a huge leak.

Lady only partially agreed but gave my key and waited.

10 minutes later the workshop manager came to have a chat,
the pipes were still cold during the check and he estimated that topping up would probably make the system work again.

I was technically inclined and was allowed to watch, because I wanted to know everything, he really showed and explained everything he did.

I never get to the garage and normally do everything myself. And am quite critical.

But system has been emptied, new oil and fluorine added, for possible later leak detection and 500 grams of extra coolant (there was still 300 grams in it) and with good result, the air conditioning is ice cold again.

Fine help and received a discount on refilling, which is normally only 99 euros when servicing the car. and otherwise more. 127 or so.

But he kept the appointment made by the counter and I was allowed to pay 99.

It is a pity that no honest information is given. Ad with a price suddenly becomes take-away price. Unreliable.
Dear Dorzo, you cannot straighten out what is crooked. Just misleading information.

I was in the showroom for half an hour nothing was said and I want to leave for a new captur

Dorzo is a good dealer and takes the time for you .. They also skillfully employ people to assist you.

Professional and personal.
Fair and clear.
Please come there!

Good service indeed. Quiet explanation to a non-car expert what is possibly going on. And clearly not out to knock money out of your pocket.

Friendly, correct and think along with the customer. Neat case and professional staff.

Pleasant atmosphere, friendly, genuine sales and decent garage

Very good service, friendly staff. Super thanks to Frans and his team Super

Is well helped and with all the time and good explanation

Outstanding service. Customer of Dorzo to full satisfaction for 43 years.

The rear light unit has been damaged during maintenance. Specialist company has been informed of this, unit was replaced within a very short time at Dorzo's expense. Compliments for this!

Always good my renault Twingo is always well maintained by Dorzo

Called for a small repair, could go two days later and was ready in half an hour. Costs were good and service was excellent!

Nice help, nice sales team. Are immediately ready for you.

fine flexible car dealer from Renault, Nissan and Dacia