Auto Italia Romania Review

I bought a Fiat Tipo from here 3 years ago. They offered me a free overhaul for the first 50,000 km, which was also mentioned in the warranty certificate. In the 3 dates in which I did the review after the review, they put the invoice in front of me that I have to pay it. Every time I had the same discussions - I showed them the guarantee and what was written there they said they didn't know, they didn't have it in the system, etc. Finally they canceled the bills. Then they told me that my brake pads were broken and I had to change them at an exaggerated price! I went to Dab Auto (which I really recommend) to check the plates and they told me that they are fine and they have a long life in front, they were not for a change. The bottom line is that all the time I felt that he was looking to take money with japca on something and look for reasons and excuses. When I bought the car I had a very unpleasant experience with the rims - they charged me the bill with some dubious costs of which they said nothing at first, of about 1000 lei. They did not explain anything to me, there were 500 lei installation kit and they are still working. When I asked for explanations they got me on my feet. They probably weren't happy with what I left and they wanted more and that was the way. I really do not recommend this representation. If I knew what was coming I would have bought a car from Dab.

Worst service ever. They are some guys not profi. They keep me 4 hours after they programed me for electrical repair one week ago and after this time they told me that I must return after another week. I must pay 217 lei for this summary check. I can tell you about prices . They are insane triple AVOID THEM !!!!!!!!!!!

If the price for some parts would be much cheaper and not 500% more, everything would be fine, the mechanics were excellent, the guys at the reception were quick and quick.

Mr. ing Stefan Gabriel is very competent, polite and very professional.

Execrable service! They actually made fun of me. I was in service 3 times for a repair that would normally have lasted a maximum of one hour (changed the wiper motor). And to make the experience as unpleasant as possible in the end, a crack of the windshield appeared in the area of their "professional" work a month later.

Don't risk your car and your patience here!

More pleasant than pleasant experiences. Caliper deformed after using the hammer. The deformed bathroom cap had to be removed by chipping. Broken flap opening flap. All this was found at the first visit in another service, after the car came out of warranty. And obviously where the supervision of the repair was allowed. And I'm not the only ones.

You have to see. It will meet really professional salesmen

For professionalism
Thanks

I asked for information about a Fiat model and they only took pictures, they didn't know that they are parts compatible with another Fiat model.

Only repair the brands I sell. Not painted on other brands, although the tinnitus is universal

Total lack of professionalism, zero quality of services. It is not possible for a representative to repair a car without putting a tester, they said they do not own a tester, and they repair cars by ear, maybe they told me that I need a piece that costs 3000 lei. The work force will be 1000 and it is possible that after changing that part is not ok the car will still not work - (I take them by elimination) - about the one from fiat (on my money), that is 4000 lei for nothing, me- he showed another car the same problem as mine and he told me: for example, this car (fiat 500) has the same problem and I changed the piece that said I need me and something else. -So. The owner paid 5,000 lei and still did not go exactly that he told me. When I heard this I asked what I should pay for the box disassembly and assembly back in half (I paid 400) and I called the platform and try the other side very disappointing

fantastic team, unfortunately always very crowded and you have to be patient when going there.

I changed a windshield at Giulia Veloce, everything went well except for some small communication syncopes but overall a satisfying experience exper

I am very disappointed, I took the car and kept it for 30 days without doing anything. They did not tell me when I left the car that it would take longer because they were busy, they did not tell me anything. If I had not called over 30 days to ask if I came to pick it up it would probably take 2 months to change a bar, a wing, a hood, a headlight and a radiator. We had additional shipping costs of 6000 Ron due to their delay. They are very sad.

Very stiff! I went to ask for an offer for four new cars and I wanted in lei not in euro I was refused!

Lovely showroom. They have Jeeps, Fiats and Alfa Romeos here.

If I could give less than one star I would give.

Stay away from Autoitalia / Autoperugia in Bucharest, any of them.

You come with a problem and you leave with others ...
Everything done on the run ...
After giving me the car, I find unassembled parts in it.

For example. to repair the parking brake, they had me change the 15 million caliper when the problem was actually the brake cable.

The list is very long, I was a client of them for 4 years until I found more normal ones.

Stay away ..

At the last revision "Forgot" to change the oil filter! Great attention often happens !!