It's cold. Maybe their Air con/heater is busted, made to last 'just long enough'. Foreign Affairs & Trade huh? Import goods on longevity/quality not "international Relations" or it ends up as 'land Fill'. Wastes $$$$ wastes time
The staff were excellent and efficient with my passport. Giving all relevant and helpful information.
Very poor customer service on the phone. The waiting time i understand. But the sighing every time when asking for my info? Dude, get a job you like.
hi i am writing to make you worry. I am of Congolese nationality from Brazzaville. I try since fill out my visa application online on your required page and when filling, as soon as I put all the first information on my nationality and I want to go on the next page, I receive information that the applicant passport nationality is not eligible to use this online service. so please like to know how to finally make my request because here is the site i use (online.immi.gov.au). I would like you to tell me what to do. thank you and my best wishes 2020.
Well done securing further Covid vaccines for Australia and vaccines and equipment for the Asia Pacific.
Absolutely poor service! I have been trying to obtain my police clearance for over 6 months. I have been told to send my documents, they were returned and I was told to do it online. Tried online but as I do not have a mobile in the UAE I could not proceed. Called and was told that i need to fill register with MOICAIC, I did that, paid and sent documents again. Guess what?! they were returned again,, I cannot get a refund. And so the cycle continues, If some has any ideas how to get the UAE police clearance document can you please let me know?!
Waste of my tax $$$. Entered my details exactly as they appeared on each id document for passport renewal. Website wouldn't accept them?? waited on the phone for an hour to speak to the most rude unhelpful disinterested people I've ever come across. Even with a drivers license, TWO old passports and a birth certificate handy they were unable to help.
How is it so hard to renew a natural born citizen's passport? Unbelievable.
Very poor customer service arrived there 3 officer over counter place empty and I could get service... was of government money 3 public service just talking themselves.. very upsetting
dfat.gov.au