I recently used this brokerage firm's services and...
I recently used this brokerage firm's services and overall, it was an average experience. The website was easy to navigate and had sufficient information about their services, which I found helpful. However, I was slightly disappointed by the limited selection of investment options available. I was hoping for a wider variety to choose from. Additionally, the customer service was satisfactory but not exceptional. It took longer than expected to get a response to my inquiries, and the representatives seemed somewhat disengaged during our conversations. On the positive side, the fees charged by the company were competitive compared to other brokerages. Overall, I would rate this company as average, as they have some room for improvement in terms of their investment options and customer service experience.
