Aupaircare Reviews

Want to lose thousands of dollars, have no backup childcare and get verbally abused by a corporation intent on keeping your money? Do not use this agency. If you don't believe all of the reviews (check any review site and/or the BBB entry for them), make sure you pay them with a credit card with a strong consumer dispute record.

We have worked with several au pair agencies over 7 years and many wonderful experiences. We know how to interview and host au pairs. AuPairCare was the worst experience by a wide margin and they kept $3,000+ of our "credit", canceled our account and kept all of our money. Once you are scammed, be sure to file with the BBB, your state attorney general and local NBC/CBS/ABC affiliate's investigative journalists.

Can't say you were not warned.

Insurance that they are working with is a bummer. Its not covering anything at all. Nobody cares. I feel sick but I cant go to the doctor , because we dont have money. I ve talked with my area director and insurance. They dont have any idea how can they help me!! They just want money, this program is not for au pairs at all .

This agency is an absolute SCAM. We renewed our aupair to stay for another year and she quit after 13 days into the new year due to Covid because she has to work 35 hours a week instead of 20, which she was used to when kids are in school (they are supposed to work up to 45 hours). The agency would not refund our full payment and kept over $2000 for 13 days even though she rematched with another family who paid for her full year. Keep away unless you want to be cheated big time if your aupair doesn't work out.

I wish there were a zero-stars rating. They will make their money, at your expense. They sent us an au pair who stole from us, and we had to pay for her trip home since she had spent all the money we paid her I(plus the money she stole from us). Really sad for our family to get involved with this company.

I went through a terrible situation and the agency used all kinds of manipulation against me! they are only interested in money

Excellent exchange agency, thank you for all your support and dedication ! ;)

Want to take a chance on having childcare or not? Send them your money and see what happens. It's a magic show. Now you see your money and think you'll have childcare... now you got verbal abuse to explain what happened to previously your money. APC contract does not guarantee anything except that they will keep your money, this is their only business.