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M
4 years ago

If I could give no stars I would I want my voice t...

If I could give no stars I would I want my voice to be heard on this hospital for several reasons number one my dad went to this hospital trying to get help he had a loss of hearing shortness of breath and was dizzy they did NO TESTS to see what was up and sent him home within three hours of being there ... my dad died the next day and because these idiots did no testing we have not a clue what may have caused his death... oh and every time I go literally they send me a bill and claim my insurance didn't know me and I have had to call them three or four times before they ever send it to the right insurance and then they feel the need to be rude to me please people don't go here!!

N
4 years ago

My sister went into Augusta Medical last Friday mo...

My sister went into Augusta Medical last Friday morning in ICU and the nurses and staff has been very kind with the updates on her when we call to check on how she is doing they are taking the best care of her and they work with her situation .this hospital deserves more than just 5 star

J
4 years ago

By far the worse. Don't take time to review or X-...

By far the worse. Don't take time to review or X-ray anything always in a hurry to get you in and out, went for back and what's there answer sciatic nerve but guess what they wrong. Went to another place for second opinion and guess what they sent me for a MRI them test came back and then sent for CT scan and they believe it's a stress fracture.

b
4 years ago

I had the most amazing experience delivering my ba...

I had the most amazing experience delivering my baby at Augusta Health! Having had my other children at Lewis Gale, it is like polar opposites. The OB/GYNs and Midwives at Augusta Health Care for Women are wonderful and attentive. Just an all around great experience!

T
4 years ago

I went to the ER on 10/10 with severe pelvic pain....

I went to the ER on 10/10 with severe pelvic pain. All they did was give me a pelvic exam and pain killers. No blood work no xrays no rectal exam. Nothing! Just sent me home with a few pain pills and that's it! After a week or so my own Dr saidsomething isn't right and sent me for an xray. Come to find out I was seriously impacted. It kills me to think that I wouldn't have missed several weeks of work if the ER had have done something productive instead of just trying to get me out of there ASAP!

J
4 years ago

I'm on my fourth day of being admitted. Every pers...

I'm on my fourth day of being admitted. Every person assigned to me has been courteous. I have not experienced any wait even for small things like drinks or ice. The medical staff has done a great job treating my ailments and communicating with me and explaining everything clearly

A
4 years ago

If I could give a lower rating I would. The next t...

If I could give a lower rating I would. The next time a family member or I have an emergency I will definitely go to RMH. Augusta Health is a joke. My advice DON'T GO TO THIS HOSPITAL!! My mom was here for 7 hours and still did not have a diagnosis. The staff, well some of them are cold and were not friendly at all.

S
4 years ago

At about 9:30 PM October 11, 2015 in a hotel in St...

At about 9:30 PM October 11, 2015 in a hotel in Staunton, VA I stopped breathing. My husband called 911 and shortly EMT crew were there with oxygen and took me to the Augusta Health ER where I was diagnosed with pneumonia and entered into a room. We had been on a bus tour down the east coast. My husband was informed that I had nearly expired on the way to the ER.

The morning of the 12th Case Manager, RN Nikki Griffin checked in with us. We gave her our trip insurance information and she took care of everything. When it was apparent I was to be dismissed RN Griffin made arrangements for me to have oxygen to go to the hotel with and had contacted my brother in Pratt, Kansas to meet Linn Care tech to get oxygen set up in my home in Pratt.

My husband and I were very pleased with the care I received while in the hospital and he said that the ER staff and doctors were very careful in getting all my medical history and medications correct upon my entering. I was not cognizant of what was happening in the ER but he felt that I got prompt and great care.

The doctors who cared for me while in the hospital were very good about explaining my condition and what would be necessary for my recovery. I have been under my family doctor's care since I returned to Pratt and have finally recovered from the pneumonia.

Thank You for my great care! Shirley Boots

D
4 years ago

Altho we live in Harrisonburg VA, we choose to get...

Altho we live in Harrisonburg VA, we choose to get our medical care at Augusta Health. This difference between Augusta and our local Hospital, is the difference between heaven & hell. The staff at Augusta is very friendly and concerned. They treat you like a human being, instead of a number.They also have state of the art equipment. I have the upmost confidence in Augusta Medical.

S
4 years ago

Worst healthcare facility in the world. Doctors to...

Worst healthcare facility in the world. Doctors took forever to show up. My daughter was there for 4 hours and did not see a doctor. Ridiculous staff. Stupid and incompetent people. Very difficult people.

T
4 years ago

If I could give them no stars I would! Nurses do n...

If I could give them no stars I would! Nurses do not care about you. They would rather sit and gossip at there station. They just want you gone. If you ask them for something be prepared to wait 45 min. Even for a ice. Terrible terrible terrible!!!! Oh and there excuse for everything will be we just got so busy sorry . Worst hospital experience of my life.

R
4 years ago

Jamison Houff gave me the worst experience I've ev...

Jamison Houff gave me the worst experience I've ever had from a company. So many bad things happened in the visit that I shouldn't even start elaborating. Just save your time and money for a much better hospital. Trust me. NOT recommended.

About Augusta Health

Augusta Health is a leading healthcare provider located in the picturesque Shenandoah Valley of Virginia. The hospital has been serving the community for over 25 years and has established itself as one of the finest community hospitals in America. Augusta Health is committed to providing high-quality, patient-centered care to its patients.

The hospital offers a wide range of medical services, including emergency care, cancer care, heart and vascular care, orthopedics, women's health services, and more. Augusta Health also provides advanced diagnostic imaging services such as MRI scans, CT scans, X-rays and ultrasounds.

One of the unique features of Augusta Health is its focus on wellness and prevention. The hospital offers a variety of programs designed to help patients maintain good health and prevent illness. These programs include weight management classes, smoking cessation programs, diabetes education classes and more.

Augusta Health also places great emphasis on patient safety. The hospital has implemented numerous safety measures to ensure that patients receive safe and effective care at all times. These measures include electronic medical records systems that allow doctors to access patient information quickly and easily; medication barcoding systems that help prevent medication errors; hand hygiene protocols that reduce the risk of infection; fall prevention programs; pressure ulcer prevention protocols; surgical site infection prevention protocols; among others.

In addition to providing excellent medical care for its patients, Augusta Health is also committed to giving back to the community it serves. The hospital sponsors numerous community events throughout the year such as health fairs where people can learn about healthy living habits or get free screenings for various conditions like blood pressure or cholesterol levels.

Augusta Health's commitment to excellence has not gone unnoticed by industry experts either - it has received numerous awards over the years for its outstanding performance in areas such as patient satisfaction rates or quality metrics like readmission rates or mortality rates after surgery.

Overall Augusta Health is an exceptional healthcare provider with a strong commitment towards providing high-quality patient-centered care while promoting wellness & prevention within their communities they serve in Virginia’s beautiful Shenandoah Valley region!