I received training from this company whilst worki...
I received training from this company whilst working as a Marketing Manager and Copywriter a couple of years ago. The training was quite good, however, this time when I called as a Freelancer to pay for more training, I was pretty disgruntled by the poor customer service. I called once and was promised a call back within 2 days. Nothing happened after over a week, so I called back and was told that someone would definitely call me. I waited another week and nothing happened so called a third time. I gave my name and after being put on hold, the woman who answered told me that they were too busy to talk to me! She said if I didn't get a call back this time that I had to email them as I would get a better response. OK well, maybe that's one way to speak to a potential client. Not sure why I should have to chase them for a call back, so I gave up in the end. Very poor indeed. The thing is, I would have passed on business to them from clients etc, but this really turned things sour.