Atlas Indústria de eletrodomésticos Ltda Review

Very good ...
As always...

I loved the stove for compliments
But it was sad because my pressure cooker hits the middle plate bigger and broke in the middle I found it strange because it was cast iron it was not to break
I would like to know if you can send me a plate by post
My stove has three months of use
And the warranty is one year

Horrible ... they leave truckers mold in the parking lot ... eating dust and being attacked by mosquitoes ... yesterday 13.11 unloaded only 2 trucks ... shame ... neglect with human beings ... who travels with the family stays mercy of this type of company ... women's bathroom without water for more than 24 hours ... shame for a company of this size.

I worked at atlas very good wanted to come back but don't call me neh

I come here with great joy! Thank you for the service provided by atlas home appliances, I bought my phage and loved it, but in one incident the oven's internal glass broke, I contacted the atlas they promptly replaced, sending another glass, leaving me immensely grateful for the attention , and agility and competence, if I had a thousand stars I would be so happy that I stayed and undoubtedly recommend the atlas for quality and respect for the customer, I am from Minas Gerais and even so far from the industry they did not measure efforts not to leave me without the glass from the oven, God bless you with much prosperity congratulations for the service, and total attention until the moment of delivery and did not charge anything so I am surprised with so much affection and respect, keep it up

My experience with Atlas so far is only in regards to the service and I honestly found it a bit bad. I could not use the built-in stove of them that we bought on the internet at the end of last year because we are in the works at home, so on the quality of the product only later we will be able to evaluate, but on the Post Sales so far what I can say:
I tried to open a phone call and I was nailed to the line waiting for a call for more than 8 minutes, after confirming some data by the URA and nothing ...
I opened a Chat through their website, after being attended I started a conversation and after passing all the information the messenger fell, after almost 20 minutes talking to the attendant, and I had no return.
Lastly I opened a call through the site's own channel and received an automatic message saying they will contact us until the next business day.
Let's wait and see if everything will work out, I can not wait to use our built-in stove.
We hope to be surprised and can change this evaluation.
Nowadays WhatsApp is so practical, in such a case we quickly solve our needs.
Sometimes so much technology gets in the way instead of helping, that's the suggestion.

Excellent environment, organization, cleanliness and producing quality.

Atlas U.Top Glass stoves, the best stove in Brazil. I bought it for my mom, I thought it was excellent, so I bought another one for myself. Then I bought one more as a gift for my sister. Atlas is to be congratulated for producing quality and modern stoves.

I have been waiting for technical assistance for 28 days, after making the request for assistance, the technician came to my residence 16 days after my first contact, said he would request parts and even nothing, and I continue with the stove without working a trivet and with Gas Leak!
Note: NUMBER CONTACTS HAVE ALREADY BEEN MADE WITH THE CENTRAL, BUT IT IS ALWAYS THE SAME CONNECTION, ASK ME TO WAIT FOR THE RETURN OF THE CONTACT WITHIN 48H ... I AM ON THE BRONCA WITH THE ATLAS SERVICE PROVISION, I DO NOT ADVISE ANYONE TO PURCHASE DAKO PRODUCTS , BECAUSE IT BELONGS TO ATLAS!

Genoa have a stainless atlas. I can not get the internal registration.do not have replacement parts on the market.ruin it !!!

but at a very short time the grids are stained as if it were fat and no matter how much it wipes it does not come out, besides being all scratched. Long telephone service, the attendant can not wait for 1 min. so I took the invoice, however I waited more than 10 min. in each connection, to start the service, and then it is finished.

I bought an atlas stove in the month of May for my mother and it came defective the automatic does not light and a mouth does not work, since then we contacted the store and the store informed me to contact atlas and so far nothing sorted out .

I bought a stove 4 burners has cutting material I cut 2 fingers and a disrespect to the consumer.THE COMPANY HAS NO RESPECT FOR CONSUMER DON'T BUY ANYTHING OF THIS BRAND WITHOUT GOOD QUALITY AND THE COOKERS HAVE CUTTING MATERIAL I WAS CUT MY TWO FINGERS AND THAT EVEN AFTER healed STILL DOE AS MUCH SKIN WAS FINE AND SENSITIVE AND THAT JUDGE ruled in GAVE AS unfounded ACTION PAIN AND CONSTRAINTS THAT PASSED OR NOT ACCOUNT PRA PRA ATLAS NOR JUDGE

it's a good company to make my friends work there too

I only find it a little slow to release the note after the guy unloads

There is a lack of organization in the industry and investing in truck loading and unloading technology has no point of support for the truck driver with a restaurant or diner nearby

I enjoyed the treatment of the atlas employees very well.

I bought a stove, Atlas but I was only disappointed, there is a gas leak, I can't unclog the smaller mouths and the lighters don't work properly. I practically have a bomb in the house.

EDITED (posted after this complaint was well attended by very many official Edenilson (21/03), I'll leave everything written here to see how the preoccupation with a minimal thing, if not resolved, could worsen. Congratulations !!

My complaint:
Why is it so hard to call Atlas? 2101-1011, 2010-1111 (which is the sector that I want), not transfer etc etc etc .. as I saw that you have a person taking care of it (and the website it took hours to load) not had the '' choice between in touch / suggestions / complaints '' I came here. I can even delete this after finding a solution to my problem. But please do not ask me to call. Review urgent central telephone and PLEASE calls transfers !!!!

Organization, cleaning, snack times, and training schedule.

They said that it is very good to work there, unfortunately I haven't worked yet.

What do you have a phone for if you're busy ?! : ^ /

DIFFICULT BUY STOVE, BUT ESTOMUMINHA WAS DISCONTENTING, MAKES 1 MONTH, STAINLESS STEEL RISK SO TO LOOK, CLEAN WITH SPOT WATER, FLUID NOT TO BURN DIRECT FLAME LOW RISK OF THE TABLE SO TO STAY THE BURNS OF THE BURNERS, I CAN'T CONTAIN THEM , THAT REGISTRATION DOES NOT END, CPF ERROR, ERROR FOR THEM,

Large appliance industry in southern Brazil. Business courage!

I don't think this company's QA doesn't work very well. My stove arrived at my house no longer working a mouth. Hence one month of use, the oven does not work. What stove is this ??? Too bad I had liked him so much !!!! I am already in AUTHORIZED by the 2nd. once in a month! It is the 5 BC TOP MACHINE gas cooker.
THIS IS NOT JUST A COMPLAINT, IT IS A HELP FOR THE COMPANY TO EVALUATE THE SERVICE DONE BY THEIR QUALITY OFFICIALS!

I bought a stove 6 burners and the first week gave problem in automatic ignition. Now when completed one year of use the door of the oven fell, broke and caused burns on the arm of my wife. How did the extended warranty the insurer Product ordered maintenance and between the day of the call and the part coming close to 45 days, yesterday 11.27.2017 was made the repair and how to surprise Chagar home the stove is working however with the door of another color, became a carnival, it gets complicated.
After a further 90 days the same I maintenance claimed having the following day, the door was speaking it was replaced said stove door continues in a different color. Surely the company and the maintenance staff relegate the consumer to the background because all they want is sales, great can expect for sure in a few months I will have to change stove but surely ATLAS is it will not sell anything to my house and all I can convince his inability to correct their mistakes.

COMPANY OF PAST SERVICE POST SALES SALES. I'VE BEEN A FIVE (10) DAYS AWAITING THE CONVERSION OF THE COOKER I HAVE BUILT AND I'M NOT ANSWERED. IT IS ONLY A LACK OF ATTENTION TO THE CONSUMER AS WELL AS THE CONSUMER CODE BREACH. HOW CAN A CONSUMER NOT HAVE YOUR RESPECTED RIGHT AND MORE BEING A PRODUCT PURCHASED WITHOUT CAN USING IT