Athens Regional Medical Center Reviews

I am disappointed in the care received here. It's very much a "factory" model. The waiting room in a specialty center was standing-room only, twice. I didn't feel anyone was invested in my well being. For example, I was told, "Someone will call you, definitely!" We know waiting is tough," and no one did when results came in, not even to say, "We can't actually tell anything until you see your doctor, and we're sorry." My call wasn't returned. When I saw my ordering physician, he was surprised no one had talked to me about the results. Likewise, the morning of my diagnostic testing, *I* was the one on my patient portal from a previous hospital pulling records--despite signing a records request and release weeks before. Annoying, but the kicker is that even as someone with great insurance (USG), I had to pay a chunk of money UPFRONT before anything was done. I was told my appointment would be cancelled otherwise. The speaker was very "sugary," but the threat was implicit. Now, thereafter, it's always been a "pre-pay request," so I've done what every financial advice column out there suggests and pay after the bill is filed with insurance and an EOB has been issued. Now that I have to have surgery there, I am really concerned. The one good thing was everyone was scrupulous about time outs and hand washing. Individuals were nice, but I think the "system" of the place is cold and too automated. Addendum: Had my bilateral mastectomy. Surgeon was great, CRNA was awesome, floor nurses were good. Pre-op was weird (they didn't wear gloves), anesthesiologist was rude (barged in while I was changing clothes, and come ON, this was an emotional time for me and SO), and they put the IV in a wrist vein I knew was bad (remember: cancer patient). Sure enough, it collapsed right after PACU and they had to reinsert where I suggested in the first place. Still have a "bump" and numbness. Now, it's time for reconstruction, and I'm going to St. Mary's. Will not go back to PAR.

Daughter went here for gallbladder pain, did absolutely nothing, go to St. Mary's and save yourself time and suffering.

When I come for a follow up with my physician (5+ rating with her!), I always have a wonderful experience. But one thing has changed tremendously since Piedmont took over, staff act like androids and having to check in again and go thru two separate desks in the waiting downstairs area before seeing the Lab tech is not putting anyone in a happy place. Waiting on a Booth Clerk is really not my idea of coming to the doctor when they request bloodwork and it s another 30 min. wait.
When I go to the Hawthorne office, your once and done at check in, no two point destinations (going thru the nine yards of paperwork, insurance, identification AGAIN!) and I rarely wait 5 minutes at the Hawthorne office.
After reading all the reviews, ARMC was much better than the transition this to Piedmont and everyone was more upbeat, and your care truly came first.

Some of the staff really don't get the recognition that they deserve. Alyssa and Kate are two of the nicest people I've ever met and you can tell that they genuinely care about their patients. They are both so kind and helpful.

Nurses and staff were nice my wife and I had our son here but there was construction next door and it was really loud hammering and drilling kept waking the baby up not relaxing at all

We spent a lot of time here this summer! In the midst of COVID! Every staff member that we came across has the best interest of the patient in mind. I am 100% for advocating for your loved one in any hospital/nursing home setting. There is no way the nurses and doctor s can know everything, without help of someone who knows about the patient personally. Rooms were clean and the staff was very nice and accommodating. Shout out to Dr.T in pulmonary!!! He went above and beyond for my dad.

WOULD NEVER COME HERE AGIAN...

just had a baby here the last week, what a big MISTAKE. they don't give you any information on what's going on or try to comfort you. they treat you like a nobody and if you start asking questions they think you are being hot headed. I had 2 doctors on different times of the day come in and ask for my newborn wile reading the wrong baby chart, so I got upset with the doctor told him what if you have given my son the wrong shot or something? so they said it wouldn't happen again and the same day another doctor at ARMC brought in the wrong chart again so I get very upset. then this nurse came into my room and said I couldn't feed my son baby formula if we were planning on Brest feeding. so I had the nurse place a note that said Brest milk only no formula. that night my baby was placed in the nursery so me and my husband could catch some rest. wen my husband got up to get the baby out of the nursery for feeding the nurse said we have already feed your baby. he had got a little upset because of the fact they don't listen. how can a nurse say not to feed him , then turn around then do it . what if he had allergies to the formula?

I was there back in March of this year. Reason for my visit there was to find out why, I have a lump on my right arm that keeps swelling and is very painful. It was caused after breaking my proximal humerus, on November of last year. I wasted about three hours there. And had to ask the doctor what was wrong with my arm. Get this people... he told me, well your arm is not healing properly. That's all he said. And get this, I knew before he said that, that my arm was not healing properly. That's not what I wanted to know. I still to this day, want to know why I still have pain and swelling in that arm. No relief, so guessing I will have to live with not knowing.

Great hospital, employees are helpful, understanding, and knowledgeable. great place. If you're going to spend the night with the patient bring your own bed roll. Mattress on cot is a slip cover over springs.
Terrible! Dr. Charles Peck I hope you have access to this review and I would like take this opportunity to invite you to try one. My wife stayed on the 6th floor pulmonary clinic for 3 nights and all personnel
were great but nurses Marsha and Robyn were exceptional. Thank you

First off I want to say my experience here is typical rasism from start to finish M.D PRICE IS A incompetent Doctor... Who do not take the time to diagnose a patient or have time for just one patient unless there's someone over him watching... I visited in the early hours...it was not many Patience's there..it was slow the nurses are high looking outta space maybe mushrooms.. I was one of the third people to get called back he neglected to diagnose me or treat me.... I was originally seen at Athens first care...there told I had strep throat and a fever that day before..First Care did not fax over my prescription to the pharmacy...So that's when I decided to the next morning to visit Athens Regional for prescription for strep throat boy I was wrong... It was closer and more convenient for me driving distance I was in pain I had my little one with me also... Instead of going back to Athens first care for strep throat...I wasn't and didn't ask for no pain medicine he treated be like a druggie begging for prescription from start to finish... They called the other M.D asking was I lying about having strep throat right in front of my face!!! I had all my paperwork from them stating what was wrong shows him an the nurse they glanced... Also as he told me my diagnosis which was nothing he laughed and smiled in my face as he was explaining my diagnosis witch I was confued being diagnosed by the other hospital less than 24 hours ago.!!.Doctor PRICE didn't care are I was in pain I waited 3 hours for a FLU AND STREP TEST!!!! horrible horrible staff nurses the nurse told me it only takes 30 minutes at the most.. I was left looking at there walls for hours!!! Plus the bathroom room smells like urine... The floors still had bloodspots on them for something weeks ago maybe longer... Doctor Price did not care for me as a person as a mother or a woman...He is a inexperience doctor no matter how much school or degrees he got under his resume belt whatever you want to call it.... Dr PRICE priority wasn't his Patience's.... Dr PRICE like to gossip in the halls about other employees an staff!! Dr PRICE wasn't emotionally, physically or mentally any help...I believe he should be held accountable for medical neglect an Medicaid/Medicare fraud!!! the medical bored actually need to investigate Piedmont Athens Regional..!!!. ASAP... !!(Saint Mary's is the best that's all I got to say Saint Mary's is the best of Athens Georgia they have my vote an my children, family, friends votes too 100% best staff) NOT DOCTOR PRICE!! At Athens regional medical center of Athens GA...

Ebeeytime I come here there is an extreme wait the waiting rooms are severely full more often than not. Normall get in and out of st Mary's ER pretty fast.

Sent me a mysterious bill for service from seven months ago. Waited on hold. Discovered they didn't charge insurance. Person on the phone insisted that the "Due By" date on the bill was not the date my bill was due by. Got rude when I was confused by this.

I am a sufferer of Chronic Lyme Disease, I was seen last week for a very serious acute pain attack. The nurses and Dr were great, didn't make me feel like I was losing my mind, treated me with compassion and respect. Would definitely recommend this hospital.

Hospital denies my financial aid bc I didn't submit something they never asked for... I would do $1 a month for the next 2,000 months but the min to pay by phone is $10. I guess I can reapply and let them give my family the run around again... I'm sure those f**ks have a full fridge of groceries, must be nice.

I had a colonoscopy done in February. I payed my deductible before the procedure. The hospital has not filed the proper paperwork with my insurance company and we are now into July. We have spent 4 hours on the phone in total trying to get the credit towards my insurance met so the other medical bills I have will be properly processed.. I am frustrated beyond words

The EMTs, nurses and doctors were very pleasant, professional, and effecient in diagnosing my left shoulder and arm pain. I was so relieved when testing showed my heart was fine, because of their thorough guestioning, they were able to send me home with my precious daughter.

We came to Athens to visit my cousin who is attending UGA. My aunt had a unfortunate fall and broke her wrist. From the moment we walked in to when we were discharged everyone was extremely friendly and efficient. We spent 30 minutes total for the whole visit. It was absolutely incredible how fast the service was. Thank you everyone at the emergency room for the exceptional care.

Fantastic staff, but the dietary department is awful, I needed a special diet and what they served I wouldn't feed to my. dogs. I complained, the nurses intervened, the Dr. spoke with them, I decided the only way to eat was to have my sister bring in food.

A man vomited in floor and no one cleaned it up. Before Piedmont took over, I took my husband to ER with kidney stones and had great experience. Today was very dis-appointing. Sad. We did not receive good care but I will be sure to receive a bill for several hundred ....even thousands. :-(

They. We're kind and considerate. My daughter and grandson had the best treatment.

It was okay I just had a lot going on and I lost my my nerves and had to refind them again. They real good people and good to talk to you when they have time to talk to you. Walton county is a good place I lived there all my life until some months back but I am even happier where I am at now. Keep up the good work.

When you walk in the Emergency Room there is a lingering and disturbing smell. The nurses are nice, but the doctors, specifically Kimberly Tomlinson, will leave you unattended for hours on end without an update on what s going on.

Very shady billing practices, wouldn t tell me if the ER doctor was in my network.

I would rather die than come back to this facility. Nurses are rude, and doctors are scarce. They're doing blood work in the waiting room, I was seen in triage, and they gave me my diagnosis in the hallway. Completely inconsiderate staff. If I could give negative stars, I would.

I was at death's door from a severe MRSA infection when my family took me to this hospital. So weak from fever and dehydration I could barely lift a cup of water, I was on doctor's orders not to get out of bed without help. Two nurses *scolded* me for asking help to go to the bathroom. Can this hospital treat your illness? Yes. Will they treat you kindly? No. I'd honestly rather die than ever encounter those nurses again.

Very disappointed and dissatisfied with experience at this hospital. They don't respect your choices and some nurse's are good while others are not.

5 star amazing NICU staff. My baby was healed from a life threatening infection. I want to say every nurse there was exceptional as well as the doctors. Thank you for saving my baby s life! Eternally grateful. If you are unfortunate enough to have a sick newborn you are blessed to be in their care!!

I went to the emergency room after an ATV accident. I waited a couple hours. They took me for some x-rays and a couple other test. I was discharged with a diagnosis of a acute sprain of wrist and foot. I took the pain for the next 5-6 days. When it got to the point I could no longer hold a fork to eat with, I decided to seek other options. I called Athens Orthopedic Center, set up appt. The guys at A.O.C. requested I pick up x-rays that were taken earlier @ E.R. for them to see. It took A.O.C. approx. 5 seconds of looking at my x-rays, lowered his head, shook it side to side, turned to me and said " you have a broken wrist and a broken foot & you're wrist will likely require surgery if the blood flow stops and bone continues to turn white on x-rays!!!!! I ask the million dollar question !!!!!! HOW DID THE E.R. MISS NOT 1 BUT 2 BROKEN BONES! He simply lowered his chin, shrugged his shoulders and shook his head side to side once more......Needless to say I left that day with not 1 but 2 cast!!!! I did what every American would do, I called the hospital. I voiced my opinion, they refused to refund or credit any money. In about a month I received the $4300.00 bill from them for all their wonderful professional work they performed!!!!!!!!!!!!!.. Go to St. Mary's , Drive to Atlanta, Augusta, Macon, HELL drive to any small town hospital....You'll be in much better hands!!!!!Trust me.

Tonight was the worst time I ever had. Waiting room was empty but we had to wait over an hour and still waiting The girl at the info desk was rude as hell. She spent most of the time on her damn phone. When asked to see the charge nurse she went and got security instead. After an hour and a half and finally getting a room way in the back so security can keep an eye on me we counted 10 plus empty rooms. But the info desk girl said they had zero empty rooms and we only see 2 people leave

Got into an atv accident and when I arrived they rushed me into a room and provided services quickly I got an x-ray and cat scan within 20 minutes of arriving the doctor came in quickly upon arrival and I got a prognosis and was prepared for transport because ARMC doesn't have a pediatric ICU but this hospital took care of me well and fast! I would definitely recommend this hospital

They have no compassion I was escorted out by security when I got upset with snooty nurses in icicu

We took my son there last night and as we were getting checked in an older lady fell to the floor having seizures and the staff took there time waliwalover to check on her. When the man called for help he didn't use any kind of ergancy to go get a stretcher. Once we seen that we left.

I have been there a couple of times and they have prescribed me medicine that doesn't even have anything to do with why I went.

They need to get rid of all the college kids and get real doctors and nurses that actually care about the ppl that come there instead of the over paid wages they make.

I was having severe abdominal pain for 3 days to the point I could NOT take it any more and the pain was not going away. Needless to say I was visiting from out of town and I needed help! My Godmother told me of the two hospitals I chose to go to Piedmont, it was the closest! When I got there they were so professional and they got to work. They ran tests and came back to tell me that my transplanted kidney was in destress. I begin to cry and they begin the admission papers. Over my 3 day stay they took very good care of me and got me better enough to come back home to see my doctors in Virginia. Thank you SO MUCH to the NEPHROLOGY floor and the EMERGENCY ROOM staff that were amazingly on top of EVERYTHING.

Ty peidmont Athens Regional center to all the Dr.and staff for the outstanding service you gave when my boyfriend had to get his leg cut off do to dibectic complications thank you for saveing his life

Had to come back multiple times with my daughter until somebody that knew what they were doing helped her.

This facility is awful. We were here for over 3 hours waiting for my friend to get in a ROOM!!! She was left in the HALLWAY for hours!!! We were given very little information and weren t even able to see her.

Could not have asked for more. Because of my insurance this was the hospital that I had to use. Drove from Atlanta area. Best experience I've ever had with the hospital. Nursing staff was great. Food was not great but what do you expect when you are in the hospital. Nurse Pam on the 5th floor was wonderful.

So I went to the ER after three days of feeling dizzy, faint, and starting to get chest pains on the third day. They put me on nitroglycerin after an EKG and checked me in.

In the morning I had a stress test on a tread mill And although I haven't jogged in over 20 years I was surprised at the the speed I attained for a short time.

All night long my blood pressure was at 123-135 over 80. And yet these tard clinics have tried to put me on high blood pressure med.s because I have anxiety and stress out over having to see doctors who have never even met a tranny let alone treated one.

What happens when you are prescribed high blood pressure med.s when you have normal blood pressure normally? Constipation; dizziness and lightheadedness; feeling nervous; feeling tired, weak, drowsy, or a lack of energy,

My blood pressure goes up due to factors that have nothing to do with having high blood pressure due to a medical condition. I DO HAVE anxiety and would benefit from anti-anxiety med.s. Med.s that I have been trying to receive for my condition since 2009 without success.

The so-called doctor prescribed to me the very same high blood pressure med.s that clearly I didn't need. High blood pressure med.s that proved in his own hospital to be incorrect to prescribe to me. On top of that anti depressants I told him I have experience as being ineffective and have caused constipation and suicidal ideations.

I really debated about writing this review because I dont like to complain about people or faculities, BUT when it comes to my children I will defend them.
My son had been receiving speech therapy at Athens Regional Peds Therapy for about 6 months. I dealt with his appointments being canceled at short notice, to his appointments being started late and him receiving NO extra time to make up for loss time, and I also felt as if my privacy was broken when my insurance was announced in the hall in front of people. Not that I care about the type of insurance ,but because it was breaking HIPPA! I recently decided to pull my son out of this dreadful environment and he is receiving wonderful help now with his speech with people WHO CARE! I will never reccomend anyone to this facuilty for therapy services . They treat you like a nobody!

My sister-in-law and brother had their baby there on Sunday they have treated them so badly they have been given him nothing but problems their food is awful it always comes in Burned and cold they have no respect for anyone only one nurse That deserves any credit is Heather in the labor and delivery may the Lord bless you for being such an amazing Person and a hard worker I would never ever recommend for anybody to Deliver there ever again

Athens Regional hospital
Was a clean and loving hospital but not anymore that's why I go to saint Mary's for now on they are clean and loving

Awesome Hospital
The Oncology Staff on the 2nd floor is the very best.

Someone in the ER doesn't know what they're doing, seems to drop the ball on more than one occasion. Which makes it worse for the patent. Good thing I was on my toes enough because they were even going to have me drink some dye for a lower GI test that had nothing to do with my problem. I looked at the nurse like she had three heads. They seem to be severely under staffed, and unorganized. If you are admitted, the insanity gets better, but not by far. A day before I was supposed to be released, someone comes in telling me I owe them 750.00 and when I finally got ill, she tells me they can just bill me. It was horrible, the level of care was poor, the entire thing was a nightmare.

Sorry if this is lengthy but I feel the need to voice my experience. Woke up Saturday with some pretty bad abdomen and lower back pain. Came to athens regional. The wait was expected. Once I got back into a room, my blood was taken. Right after the site where it was taken was huge and throbbing. Told another nurse and apparently the lady who took my blood "didn't put enough pressure." Well now I'm stuck with a very sore blue bruised arm. They couldn't even use that arm again for fluids due to the pain. My other arm has never been good for any ivs or blood, just due to it being unnoticeable. Next was an iv in the left arm. Right as she's doing it she says sorry she's hit a valve so it will bruise. Well now this arm is in pain and starts stinging. It eventually swelled up and started "refusing fluid." Then I was given a shot in my leg for pain, which by far was the most painful shot I've ever had. It didn't work in the slightest. Got a CT scan and was told I had ovarian cyst. Nothing in detail. Was sent home in more pain then when I came and was told to take Tylenol. What a joke. Pain persisted on into today so I went back. Was told that actually they found In the CT scan that I received YESTERDAY that I had ruptured cyst and there was fluid and hemorrhaging. Mind you I don't have insurance and told the doctor to please be mindful of this(he wasn't clearly if I had to come back for another expensive visit to hear about the test I received while I was their yesterday.) I waited 4 hours In the waiting room-then was seen and sent home within 10 minutes and was given nausea and pain meds. No antibiotics. So I have something ruptured-definitely a red flag for infection, but NO antibiotics. Called back and asked if I needed them and they said no and basically acted like I was stupid for asking. I can't get into a gyno for further testing until Friday and now I'm scared of infection(even more pain than I'm already in) Long story short I'm very unimpressed as I almost feel as though they were trying to get me out as soon as possible because I'm without insurance. Knowing my situation why not the first day wouldn't they tell me the severity of things and given me something for pain. Now I'm stuck with TWO hospital bills and still in pain scared of infection. So hopefully I can get a doctor tomorrow to get some antibiotics or I will be making yet another expensive trip to the hospital but this time to St. Mary's!
Note: majority of the nurses were very kind and caring and my doctor was very kind just not on top of things enough for me.

My family being from Monroe, Ga., we have used ARHSMC many times for several members over many years. We have always been impressed with outstanding staff and services. We highly recommend them to others for medical service needs...

In the ER now. I did not wait long, all of my tests have been run, and the staff is very polite.

Best staff,nurses and doctors. No matter how busy they are you never felt left alone. Check on my husband continously from beginning to end. Comparing to other er this is the best one so far.

Hospital is dirty! Loud construction noise, poor patients couldn't get rest if they wanted to

X-ray Mark(Mac) was amazing! He did everything to ensure that my grandmother and I were very comfortable. He was beyond extraordinary a long with the rest of The staff. Thanks for all you do!

Very bad experience.. My emergency department physician was Sewell, Eric F, MD. He sent me out the way I came in I was in beyond record of pain. I went to another hospital which I was very satisfied I will never go to Piedmont again.

If there were less stars than a 1 I would rate them lower. It is definitely a business. My experience was like a scam that I couldn't get out of. I certainly feel that way now that the parade of doctors that I didn't need to see have started sending bills. I would have rated them higher if they had just asked for a ransom and let me leave.

My daughter was sent there for an overnight stay on Labor and delivery floor to monitor her for pre-eclampsia at 34 weeks gestation. The staff was very attentive and did not mind answering questions that I had. Dr Elstad flat out ROCKS! She really cares about her patients and went above and beyond in caring for my daughter and unborn granddaughter! I look forward to coming back for the birth of both my grandbabies any day now!

Great surgeon Dr. Deloria. The RNs are wonderful. Patients food tray are not as good what diet is is not what they received.

Have a seizure.... Not a baby..... These people are non caring non empathetic slugs and the so called labor delivery doctor/executioner is the coldest..... No names ....... Repercussions to come!!!!!

My father came into the ER on Jan 18 2015 because he had lower back pain, they did find his gallbladder was dead and removed that but he still had the same problem that he had when he came into the ER. Well the doctor just shipped him off to a rehab place "THE OAKS" where they almost let him die, just giving him pain pills. He had osteomyelitis which is part of the staph infection family, the doctor failed to properly diagnose my father and had it not been for my sister and I coming down there and fighting for his life he would have died. A 6 foot 4 inches man should not go from 230 LB to almost 160 in a matter of 3 weeks. I am looking for an attorney. Don't see Dr. Ricardo Duran the wound care specialist he is the one who set all of this in motion and the ER who didn't give a crap about my father who was a healthy 77 year old man playing golf all the time and now he can barley walk. Stay away from this place.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Save your self a headache and go to St. Marys. Customer service is horrible at the Occupational Health Facility. They tried to tell me they don't file insurance and we would have to be self pay even after BCBS spoke to them asking them to file a claim because it was covered 100% with them.

This place was BEYOND unbelievable (and not in a good way).

I was carried in by stretcher from an ambulance and the EMT who was wheeling me in asked for help moving me into a room to someone who was obviously an employee (dressed in scrubs, wearing a badge) and this man says that he doesn t work there. You know, I would ve been fine had he said that he was busy at the moment or not qualified, but no he just straight lied to our faces.

I was finally admitted into the hospital and one by one different medical professionals start coming in to check on me. I warn them that I m a hard stick and to use an ultrasound machine to find a vein. They shrug it off and 3 different techs try multiple times and fail to find a vein in my arm. Eventually they decide to call in a lab technician who finally gets it. At the cost of 6 tries, multiple bruises and immense unnecessary pain on my behalf.

Finally, to the lady who interrogated me for my insurance information while I was obviously in pain and barely conscious through it and made unwarranted assumptions about me, you re a real piece of work. Do yourself (and everyone else) a huge favor and get out of the healthcare field.

Two stars only for the kind nurses and excellent doctor who treated me for my injuries. Thank you for coming to my ted talk.

This place is so unbelievable. Children in the waiting room Crying from being Sick. Ya think they would See them First. They're kids that are not able to fend or care for themselves. Adults are. At 1x, this use to be a Good Hospital. I don't know what happened, but it sucks now!!

Been in the ER for 5 hours waiting on them to move my father to a room. They didn't put a bed spread on his bed. The only cover he has came from the ambulance ride. Their supply cabinet is left unlocked. There's an antibiotic laying on top of the supply cabinet. Pictures have been taken and will be posted. I'm not going to change my review of the ER. But I have to say. Since we have been in a room. The. Dr's, nurses and all of the other people we have had to work with. Have been great. Over all they have a really good crew here. So I changed my rating to a 3.

I had to bring my wife here a little over a month ago. We were in the ER and I just have to brag on the staff! Check in was relatively easy, and the lady helping us was very friendly! Triage was quick, and we didn't wait long before we had a room! Every single person who attended my wife was polite, eager to listen, and patient! I know it's part of the job to turn out the patients quickly, but we had no feelings of time pressure that day! The PA that dealt with us, Neva G., was one of the nicest medical staff I have ever dealt with! We left with questions answered and they helped us understand what to do next! I'm sure not everyone has or will have the same experience as we did, but as for my wife and myself, Athens Regional is a top shelf hospital with very professional staff!

They actually looked at my daughter Medical records and were able to tell that her Dr. has over medicated her and saved her life.

Hands down one of the most ghetto places I've ever came across. It's like you have to be an angry single broke baby mama in order to even work here. Staff is completely rude. Lunchroom workers care more about dapping their homies up than providing excellent customer service.

They will have u sit sleep in ER all nite give u very littlw attention OR medicine..should just gone urgent care.. N my my lady doc had major ego attitude.. U not listening.. To what lady u telling me u aint gonna do nothang for me.. Ya hrard that.. NEXT

So very grateful for the fast, efficient and professional service from everyone on staff! To all of those in reception to ER triage, PA's, Surgeons, PACU RN's, General Surgical RN's, techs and everyone in between, thank you from the bottom of our hearts for taking such excellent care of my husband this past weekend! Truly an amazing team and we couldn't have asked for a better experience given the circumstances of his condition.

I'm posting in regards to the billing department. Before they changed over, you could pay in full with a discount for doing so. Now, not only do they not offer the discount, but the number for the bill pay doesn't work and the billing department at the hospital has been very unprofessional in the manner in which they speak to people as well as answer emails. Keep this in mind when you're having to decide in which hospital you will be served at.