Reviews 10
Filters:
Rating
Language
Sort:
Most recent
bradvendet
6 months ago

Sonya Taylor rude and disrespectful

Injured myself on a cooler several weeks ago. Hit my head and neck and shoulders hurt. Spoke to Sonya Taylor and she was so unprofessional, already had her mind made up never asked me what happened .,She had this dry unconcerned language that was no care for my injury while shopping at the 99 cents store in Houston, Texas. She was so rude and Sarcastic until I told her I want to talk to her supervisor. Her supervisor Mr. Kevin Anderson was much more understanding. He assured me he would follow up with me after the doctor report. I will be sending a formal complaint to the CEO and President of this company immediately.

S
3 years ago

An incompetent slow insurance company staffed with...

An incompetent slow insurance company staffed with incompetent slow employees, took them almost a month to start working on a claim and almost a week to pay company I used for repairs. Do not trust these people with your money chose another company.

A
3 years ago

Company outright says their truck drivers lie all...

Company outright says their truck drivers lie all the time, but you re still at fault for getting rear ended by my truck driver..., what? Angie is very unethical, disrespectful and disruptive. Told her I may have footage of the incident and I d have to look. She told whatever colleague to call me and said Angie said you have a video to send us..., again, what? Their clients are liars, and now their staff are liars too? This company should be investigated.

A
3 years ago

Their insured, an 18 wheeler, veered into my lane,...

Their insured, an 18 wheeler, veered into my lane, as the driver admitted to Police, and on the Accident Report, on 10/24/18. I was given the wrong insurance information, which is Old Republic, and was give the run- around when attempting to contact. With each call I was told they didn't insure this rental truck/driver!!

Push forward to December 2018. Still no help, no claim!!! Finally on March 3, 2019 I received a claim! (Can you believe this company?

I have called them, leaving messages, without any return calls, since last message on 05/09/19 and 05/13/19....no one seems to answer their phones at this company!

On a previous call from them they said the claim would be shared at 50%! I was furious. This was not my fault. As mentioned, their insured admitted to the Police, and on the report that he came into my lane, hitting my car. 18 wheeler against a Toyota Corolla!!

It appears they must be wanting me to obtain a Lawyer! 7 months is too long to deal with this, and 2 months is more than long enough to complete a claim!

This IS, by far, the absolute worst company I have EVER dealt with!

"Athens Administrators is the authorized claim representative for Manufactures Allience Insurance Company with respect to the above captioned claim."

Apparently, I have been assigned 2 adjusters; Jackie Loyd and Stacey Miller.

I will be contacting the BBB and Insurance Commissioner for further assistance.

If you have dealings with this company, I suggest you retain an attorney, or have your own insurance company's attorneys handle for you.

My patience has been superior, until now! I must take legal action!

D
4 years ago

Horrible. Even though their client damaged my car,...

Horrible. Even though their client damaged my car, they are trying to deny covering the rental for the full time Imy car was being fixed. They claim they don t cover all star or above and beyond services to be done to my vehicle (implying the auto body shop took to long on my car). Basically they are saying they are only willing to pay for subpar work.

DO NOT TRUST

C
4 years ago

Working with this business has been a horrible exp...

Working with this business has been a horrible experience. Staff are rude and speak down to clients as if they are bothering them with their questions and concerns. I unfortunately was referred here through my employer and have had a very frustrating experience trying to get treatment for my injury. The person handling my case has never called me to follow up and only discussed my case after I called 4 times to review my lack of treatment for my injury. I do not recommend this company and employers should look elsewhere if they care about their employees well being.

K
4 years ago

These are the worst people ever they never answer ...

These are the worst people ever they never answer there phone been trying to get this claim to get my truck fixed for three weeks now. They have the estimate and still never payed out or helped me get back on the road. They are very unprofessional I wouldn t even give them this one star.

About Athens Administrators

Athens Administrators: Delivering Superior Workers' Compensation and Liability Claims Administration Services

Athens Administrators is a full-service, customer-centered organization that has been delivering superior workers' compensation and liability claims administration services since 1976. With a commitment to creating value and delivering results, Athens Administrators has become one of the most trusted names in the industry.

At Athens Administrators, we understand that every client is unique. That's why we offer personalized attention to each of our clients, ensuring that their specific needs are met with precision and care. Our team of experienced professionals works tirelessly to provide our clients with the highest level of service possible.

Our services include workers' compensation claims administration, liability claims administration, risk management consulting, medical case management, pharmacy benefit management, Medicare set-aside services, subrogation recovery services and more. We have built our reputation on providing exceptional service at every stage of the claims process.

Workers' Compensation Claims Administration

We understand how important it is for employers to manage their workers' compensation costs while providing quality care for their employees. That's why we offer comprehensive workers' compensation claims administration services designed to help employers reduce costs while improving outcomes.

Our team of experts works closely with employers to develop customized programs tailored to meet their specific needs. We provide proactive claim management strategies designed to minimize claim duration and cost while maximizing employee recovery time.

Liability Claims Administration

In addition to our workers' compensation claims administration services, we also offer comprehensive liability claims administration solutions. Our team has extensive experience managing complex liability cases across a wide range of industries.

We work closely with clients throughout the entire process – from initial investigation through final resolution – ensuring that they receive personalized attention at every stage. Our goal is always to achieve timely resolution while minimizing costs for our clients.

Risk Management Consulting

At Athens Administrators, we believe in taking a proactive approach when it comes to risk management. That's why we offer comprehensive risk management consulting services designed to help businesses identify potential risks before they become problems.

Our team works closely with clients across all industries – from healthcare providers and manufacturers through construction companies – helping them develop effective risk mitigation strategies tailored specifically for their business needs.

Medical Case Management

When an employee suffers an injury or illness on the job, it can be difficult for them – as well as their employer –to navigate the complex healthcare system effectively. At Athens Administrators ,we provide medical case management solutions designed specifically for injured employees who require ongoing medical treatment or rehabilitation support .

Our experienced case managers work closely with injured employees throughout the entire process - from initial diagnosis through final recovery - ensuring that they receive high-quality care at every stage .

Pharmacy Benefit Management

Prescription drug costs can be one of the biggest drivers behind rising healthcare expenses .That’s why at Athens administrators ,we provide pharmacy benefit management solutions aimed at reducing prescription drug costs without compromising quality patient care .

We work directly with pharmacies ,physicians,and other healthcare providers,to ensure patients receive appropriate medications in accordance with evidence-based guidelines .This helps us control medication utilization rates which ultimately leads towards cost savings .

Medicare Set-Aside Services

For those who are eligible for Medicare benefits due  to disability or age-related conditions ,it’s important that any settlement related funds do not interfere or affect these benefits .That’s where Medicare set-aside (MSA) comes into play .At Athens administrators ,our MSA experts will review your settlement documents thoroughly so you don’t have worry about any future issues related medicare eligibility requirements .

Subrogation Recovery Services

Subrogation refers legal right by which an insurer seeks reimbursement from third parties responsible for causing loss covered by insurance policy .At athens administrators ,our subrogation experts will investigate all potential sources responsible party liable under law so you can recover maximum amount possible .



Conclusion:

In conclusion,Athens administrators provides superior worker's compensation & Liability Claim Administration Services alongwith Risk Management Consulting & Medical Case Management Solutions.We strive hard towards achieving timely resolutions whilst minimizing cost burden on behalf of our esteemed clientele.Our commitment towards excellence makes us stand out amongst others in this industry.So if you're looking forward towards availing such top-notch administrative & consultancy based solutions then look no further than "Athens Administrator".

Athens Administrators

Athens Administrators

1.8