3 years ago
Their insured, an 18 wheeler, veered into my lane,...
Their insured, an 18 wheeler, veered into my lane, as the driver admitted to Police, and on the Accident Report, on 10/24/18. I was given the wrong insurance information, which is Old Republic, and was give the run- around when attempting to contact. With each call I was told they didn't insure this rental truck/driver!!
Push forward to December 2018. Still no help, no claim!!! Finally on March 3, 2019 I received a claim! (Can you believe this company?
I have called them, leaving messages, without any return calls, since last message on 05/09/19 and 05/13/19....no one seems to answer their phones at this company!
On a previous call from them they said the claim would be shared at 50%! I was furious. This was not my fault. As mentioned, their insured admitted to the Police, and on the report that he came into my lane, hitting my car. 18 wheeler against a Toyota Corolla!!
It appears they must be wanting me to obtain a Lawyer! 7 months is too long to deal with this, and 2 months is more than long enough to complete a claim!
This IS, by far, the absolute worst company I have EVER dealt with!
"Athens Administrators is the authorized claim representative for Manufactures Allience Insurance Company with respect to the above captioned claim."
Apparently, I have been assigned 2 adjusters; Jackie Loyd and Stacey Miller.
I will be contacting the BBB and Insurance Commissioner for further assistance.
If you have dealings with this company, I suggest you retain an attorney, or have your own insurance company's attorneys handle for you.
My patience has been superior, until now! I must take legal action!