Athene usa Reviews

Athene offers a variety of great products to meet many differing financial goals.

DO NOT USE THIS COMPANY. THEY WILL NOT GIVE UP YOUR MONEY. THEY HAVE HUNDREDS OF EXCUSES WHY THEY CAN T TRANSFER YOUR MONEY TO A IRA.

Hello, today Mr. Kohli Kanwarpal and his colleagues came into eat lunch at Bar Louie. They came in during a busy lunch rush. Mr. Kanwarpal paid for the entire $162.47 tab and left a 10% tip for the server after the server gave excellent service. I m not sure what your guys tip policy is, but I would assume it would be to support other company s as your own. Very disappointed in the Athene company.

Athene is the best product for someone wanting to grow their funds. I simply love the Athene Performance Elite 7. If you like having your principal protected, and having a great opportunity for growth; this is the company and product to put your trust in.

Athene has always been a winner and a great company to work with. Wish I could say that about every company we deal with, but, it's nice to have one as superior as Athene!

I am extremely disappointed in the quality of their service. I first called them on March 4, 2021 at 1:07 pm to begin the claim process. I spoke with Rick who gave me an e mail address to send copies of the required documents. I sent those documents that afternoon. When I had not heard from Athene I called them on March 22, 2021 and spoke to Anne. She assured me in no uncertain terms that they do not accept e mailed documents. I asked to speak to Rick but he was unavailable. I have left three messages for Rick but he does not return my call.
On March 23, 2021 I faxed the documents and on March 24, 2021, their claims department acknowledged having received them.
On March 29, 2021 I received via USPS more documents to fill out and send back. I called customer service to have them explain what information they needed as these new documents were the same documents Athene had sent in February. They acknowledged they had sent the wrong documents. I asked to speak to someone that could get the process moving and was told claims does not accept phone calls, the only way to speak with claims is to wait for them to return my call.
On March 30, 2021 at 8:40 AM, Debra from claims phoned me. We had a 9:00 Am phone appointment set. She admitted they had sent the incorrect documents and she would ask that the correct documents be sent. I asked that the documents be sent either Fed Ex or Express Mail and she said no, they would only send them via USPS.
I asked for an address to the president s office in Iowa and she refused to give it to me. She stated all letters of complaint had to go through her claims department.
This company has redefined poor customer service.

Dakota from the home office was exceptional in all respects. It's rare to meet a home office employee who provides detailed analysis, industry insight, and professionalism all wrapped in one. I highly recommend Athene as a company and it's commitment to excellence.

I appreciate all of the support that I have received completing my first application with Athene. While I hit so many challenges, as a new agent, I was able to get the help I needed all along the way. There is a plethora of platforms available for me to succeed in my business and stay up-to-date on the status of my submissions. Thank you Athene! I look forward to growing my financial firm and providing the top annuities for my clients!

Member of Sales team, Tanner Seibold, excellent service. Never had a better assistance experience. Through explanation of my questions and easy to understand his responses.