ASUS Review

The service is friendly, the environment is clean and comfortable, the location is convenient, the MRT station can be reached by crossing the road.

The address has been corrected to the opposite of Taipower Building, don't go wrong!

The customer service is from mainland China. I listen carefully to what I say and I don t understand. The accent is heavy and the communication is very inefficient. Nor does it help solve the problem. Can I change someone who is easier to communicate with?

The service staff has a very good attitude. As long as there is an online reservation for maintenance in advance, the materials can be repaired quickly within an hour.

There are seat air-conditioning, charging area, magazines, etc., waiting to be available
Maintenance personnel are patient

A repair center that takes care of the problem for customers !!

Nothing helped
I glanced at him and said that he couldn't repair well
Tell me to buy a new phone ==

Cold air is cool, service is good, environmental beauty

I used to say that there is no fee, but now I want to have a fee. Is there a standard? It still varies from person to person.

The number of on-site attendants is a bit small, so it is not as good as the crowd at the scene.

Go to the site and inform them of the repair for more than an hour, and the tea machine is repaired. The experience is totally bad

Professional services are much better than Lianqiang.

The service staff has professional, enthusiastic, simple and quick solutions to customers' incurable diseases. Zan Zan Zan ...

Counter service staff Mr. Tang, very kind attitude, praise!

Service personnel are always patient to answer all questions for customers

The service is pretty good, but it is the quality of the ASUS product ... I often have to run this repair, tired ...

I went here when my phones speakers crapped out. The woman there understood that I'm new to Taipei and needed my phone for the online maps and translation apps. She arranged for my phone for the urgent service and got it fixed within the hour. Thank You!

Mobile phone failure to help you solve this problem

It s hard to say a word in a female customer service to help me overcome the problem, just give a 3 star~

The elevator is very small, it is recommended to make an online reservation.

Service is very good, it is recommended to make an appointment first, the computer has faster information, the decoration is very ordinary (like to decorate can go to Guanghua Hall XD)

Horrible Experience.

My notebook won't startup only five months after purchase. Personally went here to drop it off, they told me to wait 5-7 working days for repair.

After a week, they returned the notebook to me via mail, only to find that IT STILL WONT START UP.

Going there myself to complain about this, and yet they told me to WAIT AGAIN for 5-7 working days. Yes, you might have working days yourself, but I need that notebook to work. I can't work without it.

Will never buy myself any ASUS products again.

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The front desk and the technician is nice and patient with the customer. Suggested to make a appointment online before you go and make sure the opening hour.

Service quality is good, even if parking is not good, bear it

The service attitude is great, and even the repairs can be sent directly to the home, which is very convenient.

Sending laptop service is good, almost no need to line up, the disadvantage is near the bad parking

Listening carefully to customer needs, very confident, will explain clearly to customers.

Entrance is not easy to find, staff service attitude is fair

The space is comfortable, the service staff has a good attitude, but the maintenance center has a lot of people, is it good or not?

The screen is changed within the warranty period. It is fast enough to complete the repair in one hour. It is recommended ~

The entrance is not on Roosevelt Road, but on Normal University Road. There is only one elevator, and there is a cram school downstairs. You may have to wait for the elevator after class time.

Horrible service. Have to wait 60 days for a repair that is their fault. Asus sucks?

The service staff is professional and has a good attitude & patience. The temperature and lighting are excellent. Waiting time is available for tea and newspapers. The transportation is nearby

It is recommended that if the mobile phone is sent for repair in person, you must first make an appointment online, which can save some waiting time.

Yesterday, I went back to get the pen and I hanged even after 24 hours.

The good service attitude is just that after the relocation of the Normal University Road to Roosevelt Road, the service process is slightly changed (such as the detection fee has been charged less, the number card machine has been changed and the manual service counter number is not clear) It is recommended that the flowchart can be posted. Efficient customer service.

There is no way to crack the screen, and it will be repaired in an hour! !

My laptop will flash, after the warranty period, after ASUS repair and cable replacement, it has returned to normal function, and the chargeable fair service is good.

Your ASUS mobile phone is really bad. Buying more than a year is a problem. I'm too lazy to fix it. I won't buy it.

I had a very good experience and can speak highly of this service center. My not even 1-year old Zenbook had some keyboard issues, and I went in for a fix. No waiting time; met a lovely lady who spoke English very well (no communication issues whatsoever); solid detecting of the issue; super quick delivery of the new keyboard and even quicker fix no questions asked. I am impressed with this customer service! [for reference: went in on Friday afternoon first time, dropped the laptop Saturday evening and got it back Monday evening]. Thank you ASUS!!

The flagship phone has no replacement parts after a few years!

Five stars! ! !
Mr. Engineer is super nice
Tell me that the motherboard is not recommended for repair after the battery is discontinued (Qiyin

The staff on site is also very good
Push! ! ! !

It seemed to be next to the MRT station of Taipower Building
Later moved to the opposite of the Taipower Building (the one with the strange light bulb that looks a bit like Fushou Snail)!