ASUS Review

It s a sea of people, you have to make a reservation soon.

Near Taipower Building MRT Station Exit 3, the transportation is convenient, and the customer service staff is very good

A bad experience. If the laptop keyboard fails to be repaired after a week of replacement, the hard drive is broken, is it all used? What's worse is that the phone calls for a quote and tells her that she is busy and inconvenient to answer the phone. Please contact me at about 12 o'clock. As a result, there is still no text after two days. You note. It sucks!

Friendly staff, elegant environment, and cheap coffee

Little space, a little hard to find the entrance. Staff cordial and polite, asking questions can also be explained in detail. But may be close to working hours, feeling a little urging.

This place is very tricky to find, because there's no sign whatsoever. I have to ask local, even the locals didn't know. Fortunately one girl helped me to find the building and we have to take lift to 8th floor. I came at weekend and the store is not so crowded. The staff who served me can't speak English very well, but she's quite helpful.

The location is easy to find, just across the Taiwan Power Company
The signboard of ASUS maintenance center is very clear
The girl who answered the phone spoke very kindly and patiently.
On-site engineers speak very patiently and attentively
Super Recommend Royal Club of Normal University

Come around 11am, to wait about only 10 min. Good quality, but may need 5~7days for simple mobile phone repair.

Friendly service, you can solve the problem on the spot, fan praise!

As the comment said
Something that needs to be prepared for repair may have to be repaired more than twice
Is really going crazy
It is the first time that an electronic product is broken during the storage period (no drop, no water, no improper use)
The problem is still not solved after the first repair
So I sent it for repair again
Should no longer use this brand product

Service was quite fast ~ Recommended!
Can not compare to the reservation network, etc. It is recommended to ~

The service is fast, and it also provides an appointment to go downstairs for delivery, free of parking service (big push).

Want to give -5 star if possible.
They provide very very very ridiculously SLOW service just to fix a simple issue..

I have been there twice before and the service is super good. Although the second problem was not repaired due to lack of materials (maintenance spare parts/discontinuation of production), but also helped to deal with some things, thank you.

Yesterday I checked if there is a business today? The website is open for business. I checked it out before going out today. I also wrote that I have a business today. It is not easy to go to Roosevelt Road under the big sun. ASUS Royal Maintenance buys a new laptop (I bought it on Sunday). I didn t expect it to open. I don t know, Asus. Is it a joke with the customer or ASUS is a computer company is actually a lot slower, did not update today is not open! In the elevator, some people also came to repair. He also said that when the website was open for business, he also rushed back. When I bought the new computer, there was a problem. It was already uncomfortable. I also came to a website saying that the 16th business became Not open, too exaggerated! In the past 15 years, the company and my personal computer have bought ASUS. Now, ASUS is not in the market with high market share. It doesn t matter to customers. Calling is from mainland China. The answer is that we will call back and call back ( The meaning of the answer), unlike the previous engineers, immediately answer the answers we need. I am too lazy to play, I can only run directly to the Royal.

Very wasteful maintenance service, the service staff will even directly advise you to go to the Guanghua shopping mall to find the peripheral stores to deal with. Asus laptops are too big for grades, but ASUS has no conscience, and will not tell you to charge you for the whole group after the test fee is charged. Yonghe Guansheng computer is recommended. The boss has rich experience. Do n t waste time going to the ASUS repair center and go directly to Guansheng computer.

Fast service, professional, proactive contact and fast maintenance.

The service is fast, and it is faster to make an online appointment first.

At 5:30 in the afternoon, there were not many people, but there were five windows. After drawing the number plates, they were queued almost at the same time. I was lucky to meet the beauty engineer service, because the laptop was missing two screws, the beauty asked the doctor After request, I took it into the repair room, and then returned me with the laptop with screws. The whole process was five minutes, just service no charge.

Service efficiency is acceptable. To create a mobile phone, go for help.

Completion does not send reminders will be very slow

Dedicated service, excellent technology and trustworthy.

They repair my laptop in just 3 days with no charges. Very professional

The service is good, but the product failure rate is really too high. Recently, there are hackers invading the host to install the backdoor event, really looking for an expert! If you want to be an expert, you can really consider looking for me as a consultant!

The pleasant display and service space will make you miss it.

Fast service, direct mailing to designated locations after repairs

Service quality is very good
Maintenance is very good.

Service attitude to compensate for the unsatisfactory quality

Attitude is good, you can pass the time when you are near the business district of Normal University

Because of the fate, since the poet Mr. Xu Shouming emerged from the water and dedicated everything he had, to invest in professional fees such as "specially organizing a multi-party party", and then dived deeper all the way back to the surface. Almost all hardware devices rely on ASUS's supply chain. The poet thinks that the five stars he gave out of the mark already represent everything he wants to express. Please read it by yourself.

The entrance is not obvious at the corner of the tea soup club. You don t have to wait at 6 o clock on Monday afternoon.

Service is OK. But the company door is too small, and the customers are too crowded when they wait to open the door.

Service is good and the problem can be solved quickly.

If you have an appointment, you don't have to wait too long, and you don't have to wait for a long time.

The environment is good, the customer service is convenient and fast, and the attitude is acceptable

The customer service is very friendly and professional.

The decor is novel, the reception is friendly, and the courteous.

The venue is relatively small and not as comfortable as the Guanghua Pavilion.

ASUS enthusiasts, if the product is faulty, you have to bring it here for repair, otherwise, why?

Friendly service attitude, fast maintenance, poor parking nearby, more suitable for public transportation.

- Service is not bad!
- Testing fee 300

Had a problem with my zenfone screen so I got it sorted under the warranty. Dropped it off Monday evening, got it back Friday with a new screen installed. Just for reference, you need to take the lift to the 8th floor, when the door opens the Asus service centre will be on your right.

It is the service office for repairing ASUS mobile phones, and the service attitude is acceptable.

For 2 years, I've constantly had problems with my ASUS laptop. Every time they keep saying it is a system problem so they refuse to give me a new laptop. They even admit that my computer issues are abnormal and that I shouldn't have to keep coming to repair my laptop. However, they refuse to provide me with a new one.

I advise anyone here to no longer buy an ASUS laptop, especially if it will be serviced by this center. Based on the extremely poor quality of service, it is not worth buying an inferior product that will continue to breakdown at the most inconvenient times. You cannot depend on this center to provide even basic customer service. I will no longer buy ANY ASUS products in the future.

The transportation is convenient, there are many people in hot hours, and the service is efficient.

It feels a lot quieter than Guanghuahuang Club (Pros!)

Royal moved from the original normal road to Roosevelt Lane, and the service was good. Although most of the repair here came with a bad feeling. Thank you Royal staff for your patience and guidance

Service quality is currently poor.
It takes more than a week for commercial laptops to replace non-main body parts such as speakers and touchpads. The machine still has to wait.

The gold club should be "the patina club".

Quick repair service when buying a model a year ago, where is it now?

Can this be considered a breach of the purchase contract? My purchase contract comes with a warranty that includes quick repairs.

Friendly service can solve the problem quickly. To operate a brand, it is necessary to set up service bases and serve customers nearby.