3 years ago
I am a local Roofing Company who was interested in...
I am a local Roofing Company who was interested in working with Hoff & Leigh till I had a chance to deal with STEVEN LEIGH. STEVEN LEIGH was rude and used profanity on the phone me. He gave me a lecture about integrate then told me he only has one office space which is the same office I called him to inquire about. This is an obvious lie. I can use the internet and his firm has many office in my price and size range listed online. SO MUCH FOR HIS SPEECH ABOUT INTEGRITY!!!!! Just a lazy sales person.
I thought maybe if I give some indication to know that I am a serious person it would help him calm down, so I asked "Can you email me an application?" His responds was "The application is a YES or NO, do you want it or not" Then 2 mins later he starts talking about the application is 5 pages long. WHAT IS WRONG WITH THIS PERSON!!!!! I am in the service industry and it is just a fact that some people treat you badly when they are paying you money, but I never expected to be treat this way when I am the one paying.
Still, as a small business person I don't have a lot of time and I really needed to get an office space so I agreed to meet him the following day, but I committed to keep looking up until the appointment because I believe in being a responsible consumer by rewarding good business with my patronage. I did find another firm who could help me. Who is kind and patient when listing. SO GLAD I DID NOT CHOOSE HOFF & LEIGH.
I called Steve the next morning to cancel our appointment. I left a brief message stating that I am canceling the meeting and I felt disrespect the day before. He call me back and said "Sorry you felt disrespected". I call him out on this too. I said " Steve and I am salesman and I never use profanity in front of a potential client even if they are using it them selves." STEVEN LEIGH IS NOT A PROFESSIONAL or at least he was not the day I dealt with him. Then on top of it all he hung up on me. I texted him telling him I would write this review and I would use his name specifically. About 5 mins later he called me back and said "I thought you hung up on me, must have been a bad connection." This is yet another lie. The connection was crystal clear and he said before hanging up.
I will file a complaint with BBB. I would like to hear what he has to say, If he responds at all. I will be cutting and pasting the review every were I can. I have never reviewed a business before, good or bad, but this is just how bad this guy is and I am sure his attitude has spread through out the entire company. DO NOT REWARD THIS FIRM WITH YOUR BUSINESS.