ASBIS-Ukraine Review

All information on the site in the Moscow language. This is an absolute disdain for the country in which the state language is Ukrainian.

IT Market Leader, Largest Distributor of IT Technology.

Remember there are no official service centers in Ukraine for the repair of Apple technology, and there never have been. This is a pure bogus.

Thank you for your professionalism, efficiency, understanding of the situation. After communicating in Kharkov with the Krivoruk "masters" of the SC "Valsis", you returned my faith in the guarantee of the firm "Arrl". The replaced tablet works for the delight of the child. Thanks again!!!!

I needed a MacBook Pro 2017 repair - screen replacement, replacement price ~ 18,000 UAH. On the Apple website, this service center is listed as authorized, but after two weeks of waiting, it turned out that they were issuing an invoice that had to be paid BEFORE evaluating the repair and paid not on the spot, but at the bank - they did not accept cards, there was no cash desk, that is, pay for place is not possible, they also offered to transfer money to a Privat card or replenish an account through a terminal in a bank - again, what a convenience for the client, taking into account the amount ... (about payment from hand to hand, it seems to me that this is not for the service center) ...
The organization made a negative impression.

The trouble brought here, the buttons stopped typing and the right speaker burned out. It turned out that Apple has a program for free replacement of the topcase and my MacBook Pro falls under it.

Conducted diagnostics, confirmed the fault through the fault of the manufacturer. They returned the laptop so that I could work while they were waiting for the replacement part. After 10 days, they called back and invited (despite the quarantine - so fast!)
In less than a day they issued an almost new device without taking a penny from me.
The most friendly staff who know their job! Thank!

The guys changed the matrix under warranty for a MacBook Pro, which is almost 4 years old.
Yes, sometimes it is difficult to get through, but these are trifles.

Another unscrupulous service (A-Service) refused warranty repairs and offered an "alternative" for 16k .

I am grateful to the Asbis service!

A solid company, interesting atmosphere, lots of space

Service is pure clowning. Broke, iMac, calling, called the model, year, you can fix it, but no problem, carry it. Priper over three seas, they consulted, they say, no, we can t. I ask why, the answer is no original details. How? Is this an official service? An employee of age, tried to just dissuade me from repairing from them. I don t understand why such a service exists? Actually. I told them about this. Absolutely not recommend.

I sent Beats headphones for a post-warranty paid repair, after specifying that the headphones were opened. After 2 weeks, the headphones returned with the verdict "the headphones were opened, we won t fix it." "Service" cost me 120 UAH for the services of New Post and a lot of time for calls and correspondence. Thanks guys, you deserve to be the official Apple SC (no).

Delivered a laptop on the eve of the New Year holidays for a warranty replacement of the battery under the program for recalling defective batteries Apple. We focused on 2-3 weeks of waiting for the supply of spare parts, but by some miracle we did it in three days. The office is out of the way, but bearable. Service Department Manager Anna heartily helped as much as she could, for which special thanks to her)

The opening hours of the service are not indicated anywhere (at least indicate on the website), the location is nowhere worse, the rude security guard does not let the car into the territory and offers to park the car, hell knows where (a narrow street with parked cars and gates with gates) - what the hell you park.
The repair itself was done quickly and efficiently, but money is pushed past the checkout or without confirming receipts for the repair.

I agree with the reviews. Divorce and complete incompetence. Why are there so many scammers?

You call. They promise to call back. That's all. Do they work? No........

Was at 9-00 on a weekday, the service earned on time. From 9-00. Professional guys do diagnostics quickly.

I handed over Iphone xr for the 5th day of use through the comfy's most terrible office, repairs have been delayed for more than 20 days and it is not known when they will fix it, the girl seems to be nice on the phone, but this does not smooth out this situation. They have no spare parts, they order everything.

Good day,
called your call center about cooperation! Your girls deliberately hang up and do not answer questions. I quote "Yes, just knock down, and do not pick up the phone." First they say - we will clarify the question - wait then just knock down. So three times in a row - after 5 calls just do not pick up the phone.
Horror.
The question was about buying computer equipment from you !!!

The service center took the laptop into operation 22 days after it arrived. The only question is how to give it 0 stars?)

There are absolutely no responsible people who work for clients !! Can't give an informative answer! They know nothing. The moon is in repair, the questions that answer the phone that they do not know !!! When they return the phone they do not know either !! Awesome service !!!!

I did a deep diagnosis of the MacBook here, I liked the attitude of the staff, everything was quick and to the point, without imposing extra services. The only negative is not a convenient location.