Aromatic Fragrances International Review

Quality fragrances - never been disappointed with my orders....and the duplication process - amazing work!! Customer service - y'all rock

Best folks to work with - professional and high quality.

Excellent Products. Fast Shipping. Great Customer Service.

I haven't purchased anything yet, from AFI.
I spoke to Jody about air fresheners, just a few hours ago. She was knowledgeable, helpful and pleasant. She wasn't rude to me. Yes, they require you to have a business license and a tax id. That small investment in your business is worth the prices that they are offering. If you choose not to get a business license, there are plenty of wholesalers who offer quality products at great prices...patronize them. Problem solved. I will say this, from what I have seen...AFI has the lowest prices. I will be testing their quality in the near future.

Just found this place. They are so informative & generous

Have tons of fragrences which I will be using in the near future.

Great fragrances and awesome customer service!
Thank you all!

Turnaround time is back to normal and they have Great Fragrances!

AFI has the most true to life scents of any of the fragrance companies I ve dealt with. Their customer service is remarkable and the staff is beyond the friendliest and the most helpful. I ordered several scents from them and was blown away by the true essence of their products. I will highly recommend them and will be back repeatedly to order again! Their YouTube channel is informative and the insights to the company are fantastic!
AFI, you do it all... you tweet, you tube, you gram and book... YOU ROCK !!!!

Fragrance was exactly what I was looking for. Thank you.

Customer service wasn t the best but I understand what it s like running a busy company.

However, my candles are smelling better than ever.

Lovely Fragrances. Work really well so far in my soaps/candles~!

Horrible company and Josh Thompson the VP of the company comes off as rude and arrogant. I sent them a two product that I wanted duplicated and after 5weeks of follow up calls and emails, I was told that they where not going to take any more new clients because they where so busy. I was only sent one of my products back that I wanted duplicated EMPTY. Don't waste your time with them.

Also, that 5 star review on there Facebook page is by Josh Thompson the VP of the company, of course he would give his company a 5 star review, its HIS company!!!

Email attached is from Josh the owner.

Amazing customer service and quality products with reasonable prices. I love the option to replicate a scent you send them.

The newest goal for my business is to grow enough to solely use AFI for all of my fragrance oil needs. Outstanding customer service, and phenomenal quality. #atleast10lbsinallfrags2020

ahhhmazing scents and customer service (jennifer) and very well priced!

Excellent customer service very quick, reasonable, and straightforward. One cannot rate AFI anything less than 5 stars.

Thanks.

Excellent products & customer service!!!!!!!!!!! Thank you AFI!

Fantastic company! Whatever scent you need...if they don't already have it, they can re-create it! The FO's I have purchased from AFI are strong and true - and work wonderfully in my wax.

Just found out about this company and I LOVE their story! They seem to have tremendous expertise in the field and I look forward to working with them.

Awesome Scents! I had an inquiry and they responded right away. Can t wait to purchase more!

i don't have any experience with this Fragrance but would love to win your sweetstakes so i can get some experience

Great customer service and so many awesome FOs to choose from!

Great products!! Great customer service!! Fast shipping.

The best fragrances you will buy! Very helpful with any questions you may have a well!

This place has amazing customer sevice and scents.. I am in love with the variety!! I'll keep coming back for more!!

Lead times are unacceptable and there is a lack of honesty and transparency.

So far I have only emailed but such quick, courteous correspondence. I'm excited to work with AFI in the future.

Love their quality! Best fragrances for my soap and candle production! A++

Best customer service EVER! True and solid scents. Quality I can trust without worry.

I am loving the AFI collection of fragrances. Competitive pricing and great service. Thank you!

AFI's Rosemary Mint in cold process soap. This scent is phenomenal!

Quality products fast shipping and smells awesome

I have ordered from AFI twice now and I have zero complaints. Shipping is pretty quick as well!

They have every fragrance you can ever want or need!

Me cousin used to wear a fragrant by AFI and our classmates can't stop blabbering how much good it was. Just my story on how great AFI is.

A wonderful company to deal with, customer service is exceptional.

5 star so that i can get 500 entry ticket for the gleam giveaways lel

They always come through with the fragrance I need!

I am so lucking forward to my first 8 of 25lbers to arrive! Thank you AFI

I love AFI!!! The customer service is excellent and more importantly the quality of their fragrances are great!!!!

Thank you for the treatment you give your customers

Great scents. I just wish I could order less than 10 pounds at a time!

Wonderful products, with fast shipping and great customer service.

Great prices and fast response to emails! Highly recommended!

Found this company through social media. Received help and instructions on ordering. Keep in mind business license is required to order. AFI sent me samples and I am very excited to continue to expand my business!

I love all my candle scents from AFI!! I have been looking for a perfect duplicate for Wassail (Orange and Clove) and they matched it perfectly. Great prices too!

Love there fragrances. They are quick at duplication. And they are super friendly

The quality Fragrances from AFI, keep me miles ahead of my competitors; thanks Jennifer & Jamie!!

The customer service here is outstanding. Their turn around time is the best in the industry, and so are the fragrances! I would recommend AFI to anyone.

Probably the best supplier we have for Sawdust & Embers. Super personable and easy to work with. Couldn't ask for a better company to work with.

You couldn't imagine how happy I was to finally connect with this company. I spoke to Jodi, and I was jumping fo joy. If you're Into fragrance, this is the place. Check it out!!!

Reliable,Consistent and Great Communication. A company that makes life easy to deal with !

I love AFI. They have any scent you can think of. Yes, they made sure that I was a legitimate business before I was able to buy. Judy (Jody?) may not be the "nicest" but she has been nothing but helpful to me since I have become a customer. I was looking for a company that could help my small business grow, and they are definitely doing that.

Bad customer service, bad product, bad experience overall. I m going with one of their competitors

Quality fragrances, great service and friendly staff!

I absolutely love your fragrance oil. Better than all the rest. Keep up the good work.

Wonderful to work with. They did a great job making my custom, complex fragrances in bulk to guarantee consistency from batch to batch.

I love the education and teaching about fragrances.

I adore Jody. She is one the kindest most considerate people I have ever met. I met Jody just like anyone else would - Through doing business with AFI. She has helped me more than any other supplier and has done more than was ever required of her.

To address previous negative reviews - First, AFI caters to those who are serious about fragrances. The first step is to have a valid business license. If your business is legitimate you will have a license. It s really that simple.

Second, fragrance duplications take time. A previous reviewer was upset because she waited five weeks. Five weeks is nothing when waiting for a duplication. You just be patient and they will get it done, and get it done exceptionally well. This is 100% worth waiting for. Also, I have ordered literally hundreds of fragrances from AFI and not one has arrived empty. Not even one!

Third, have respect. When I first started selling fragrances I asked Jody for a lot of samples, but I was not yet buying a lot at the time. She let me know that she could not do more for me then, because there were other customers in line that needed taken care of. My requests for duplications were taking time away from them. This made me pause and think about the work they do, and how much time goes into duplicating and compounding fragrances. I admittedly had not thought of that before, and I did not take what Jody said as being rude in any way. She was taking care of the company and their loyal customers. That s part of what makes Jody and AFI great!

Now that I know more about fragrances and duplications and compounding, I realize what precision and work it takes to get a high-quality duplication like those AFI offers. It s not an instant process and should be respected. If you want a cheap duplication you can surely get one elsewhere. If you want an amazing spot-on duplication, AFI is for you.

For those who may not know, this is a company that was founded by Josh. His mother Jody came on board a bit later to help him with his growing company. Why was her help needed? Because the quality of fragrances from AFI is unmatched and the company was growing in leaps and bounds. They have a focus on speed, quality, and price. This is the magic equation to make them so successful, and it has worked in spades. This alone speaks for how amazing the company is.