total scammers dont trust them . Joshua Thompson at ArchTelecom in Seattle Washington is a scammer and very rude and unprofessional.

Archtelecom
This company is a joke! I also received extremely rude service at a Kiosk located inside South Hills mall in Pittsburgh, PA. Their employees are not knowledgeable and feel it's absolutely OK to be combative with Sprint customers. I would advise anyone to stay away and DO NOT let them access your account.
The spanaway store is a collection of dishonest shady rude players. Don't let them upsell you and tell you it's free.
My experience was horrible. The sales reps lie cheat and steal and do trickery to get you to switch devices, change devices, into new devices, Etc. They are not I repeat not a corporate store. They are a quote-unquote authorized dealer. I would suggest avoiding them like the plague.