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Dence Gerard Willis
Reviews 1

My experience was horrible. The sales reps lie cheat and steal and do trickery to get you to switch devices, change devices, into new devices, Etc. They are not I repeat not a corporate store. They are a quote-unquote authorized dealer. I would suggest avoiding them like the plague.

Devin Moose
Reviews 1

Worked at this company for 9 months. EXTREMELY SHADY practices. Hiring bonuses and incentives were switched around and had conveniently placed deadlines so Archtelecom could avoid paying commissions and bonuses to employees. I Can t even call their office to get my W2 s sent to the correct address because nobody in Human Resources ever picks up the phone (over 30 calls placed over 6 months) The customer service line when you call the company phone number just says to email the company. After 30 minutes of dialing all the menu options someone from IT was the first human I was able to get a hold of. He was very polite and was able to help me with some information. At the end of the day Archtelecom is really Dogwater when it comes to customer support, paying their employees, and telecommunications. Wouldn t buy from there and wouldn t work there again

Nicolas LLado
Reviews 1

This company is a joke! I also received extremely rude service at a Kiosk located inside South Hills mall in Pittsburgh, PA. Their employees are not knowledgeable and feel it's absolutely OK to be combative with Sprint customers. I would advise anyone to stay away and DO NOT let them access your account.

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About Arch telecom

Best T-Mobile Retailer, provides T-Mobile plans & products. Join Arch Telecom, an employee-owned company with benefits & wireless discounts

Arch Telecom is a leading T-Mobile retailer that offers a wide range of T-Mobile plans and products. The company has been in the wireless industry for many years, providing customers with exceptional services and products. Arch Telecom is an employee-owned company that values its employees and provides them with numerous benefits, including wireless discounts.

The company's mission is to provide customers with the best possible experience when it comes to wireless services. They strive to offer innovative solutions that meet the needs of their customers while providing excellent customer service. Arch Telecom has a team of highly trained professionals who are dedicated to ensuring that every customer receives personalized attention.

One of the things that set Arch Telecom apart from other T-Mobile retailers is their commitment to employee ownership. The company believes in empowering its employees by giving them ownership stakes in the business. This approach ensures that every employee has a vested interest in the success of the company, which translates into better service for customers.

Arch Telecom offers a wide range of T-Mobile plans and products, including unlimited data plans, family plans, prepaid plans, and more. Customers can choose from a variety of smartphones from top brands like Apple, Samsung, LG, and others. The company also offers accessories such as cases, chargers, screen protectors at affordable prices.

In addition to offering great products and services at competitive prices, Arch Telecom also provides excellent customer support through various channels such as phone calls or online chat support on their website or social media platforms like Facebook or Twitter.

If you're looking for an exceptional wireless experience with unbeatable deals on T-Mobile products & services then look no further than Arch telecom! With their commitment towards employee ownership & benefits along with superior customer service makes them stand out among other competitors in this industry!

Address
1940 west corporate way
Categories
Retail