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M
7 months ago

As a customer, I found the company's website infor...

As a customer, I found the company's website informative and easy to navigate. However, I believe there is room for improvement in terms of customer support and responsiveness. Overall, an average experience.

About Arcep

Arcep: The French Authority for Regulating Electronic Communications, Postal Services, and Press Distribution

Arcep is the acronym for Autorité de régulation des communications électroniques, des postes et de la distribution de la presse. It is an independent administrative authority in France that regulates electronic communications, postal services, and press distribution. Arcep was created in 1996 as a result of the liberalization of telecommunications in France.

Arcep's mission is to ensure fair competition among operators and to protect consumers' interests by promoting innovation and investment in the sector. Arcep also ensures that operators comply with regulations related to quality of service, network coverage, and pricing.

One of Arcep's main responsibilities is to allocate radio frequencies for mobile networks and other wireless services. This involves managing spectrum resources efficiently while ensuring that there are no harmful interferences between different services.

Another important role played by Arcep is regulating postal services in France. This includes setting tariffs for universal postal service providers such as La Poste and monitoring their compliance with quality standards.

In addition to regulating electronic communications and postal services, Arcep also oversees press distribution activities. This involves ensuring that publishers have access to a wide range of distribution channels at fair prices.

Arcep has been instrumental in promoting competition among telecom operators in France over the years. Thanks to its efforts, consumers now have access to a wide range of affordable voice and data plans from multiple providers.

Arcep has also been actively involved in promoting broadband deployment across the country through various initiatives such as the "New Deal Mobile" program launched in 2018. This program aims at providing high-speed internet access even in remote areas where it would be economically unfeasible for private operators alone.

Overall, Arcep plays a crucial role in ensuring that French citizens have access to reliable communication networks at affordable prices while fostering innovation and investment within the sector. Its commitment towards promoting fair competition among operators has helped create a vibrant telecom market in France.