We love Arbor Animal Clinic for our pet. Dr. Kautz has been taking care of our cat for several years now and we are very happy with him. He is an excellent Vet and very gentle with pets. The staff is super friendly, and being able to book an appointment online is very convenient. Plus, they are open on Saturdays! We highly recommend Arbor Animal Clinc and Dr Jordan Kautz and would not take our cat anywhere else.
Arbor Animal Hospital always has friendly staff, making an appointment is easy and most importantly we love our vet, Dr. Ortiz. Dr. Ortiz is very friendly and always very thorough during our visits. I live in South Austin and enjoy coming here so much that I make the drive - highly recommend this clinic for your fur baby!
I no longer go to this clinic ONLY because I moved to another state. They provide excellent customer service! My dog's vet took her time to answer a few of my questions thoroughly and did not give me the impression that she was in a hurry to see the next patient. She probably spent a solid 15 minutes just explaining my options for flea and heartworm medications and discussing pros and cons.
When I got my dog neutered, his vet called me during the surgery to ask me if I wanted a wart to be removed from his lips and explained to me the pros and cons. After his surgery, she called me to make sure he was doing well.
What more do you want from your vet?!
Great...new visiting and treatment hours, procedures in effect. Call before using! My Vet. of 8 years+ is wondetful!
I've taken my Springer Callie to Arbor Animal Clinic since she was a puppy. The service and care they provide is consistently amazing.
Whether it is a scheduled checkup, or a last minute need, they always look out for what is best for her. There are 2 things I appreciate most. One is the attention they give her. The office staff, vet techs and veterinarians give Callie so much care, that she's excited when we drive up. The second is the consultation they provide. They always give options for treatment which helps me make the most informed decision.
The team at AAC is awesome.
Arbor Animal Clinic is fantastic! My dog has seen more than one vet and each one has been wonderful. They do exactly what they say they'll do. I don't ever feel as though they're trying to get me to pay for anything more than what will benefit my pet.
The staff is amazing. They treat Emma like she is their own pet. I love them!
Amazing staff that know your pet by name. I rarely have to wait in the waiting room to see a vet or pick up a rx. Dr. Davis is always upbeat and patiently answers every one of my questions. She prints out with information on how I can effectively treat my dog and I leave feeling like I have an clear plan on what I can do to keep my Pocko's kidney disease in check. Also, the front desk and technicians always seem so happy to see you when you walk in. A lot of vets I had been to looked irritated that they had yet another person to see and more work to do. Overall I would 100% feel confident in recommending Arbor Animal Clinic (and Dr Davis!) to everyone who wants caring and affordable pet care!
I brought my kitty to Arbor Animal Clinic, and the service was fantastic. They really get to know you, and you never feel rushed. You can tell that they really love cats and dogs! My kitty is recovering from the minor operation, and I feel relieved that she was in good hands.
I usually take my dog to a different VCA hospital which couldn't fit us in till next Tuesday as a walk-in--pretty frustrating. Now I've found the perfect place--VCA Arbor Animal Hospital!!! Very friendly and responsive to our needs. Very efficient from the receptionist Vicky--the techs--to GREAT service from Dr. Lucia! Can't say enough--loved the experience! Oh my doggie did too!!!
I have been bringing my dog to Arbor for 3 years, and have always received excellent care. The staff is caring and knowledgeable, and it is very easy to get an appointment at convenient times. Any instructions that I need to follow are given to me so that they are clear and easy to understand. I also appreciate their follow-up calls after an injury or procedure.
Some places you go to for help seem to be there primarily for making money, while others are in the business of helping with compassion.
VAC Arbor Animal Hospital was referred to me who has cats. I can see why she said it was a great place.
My dog, Merry, ingested something outside that upset her stomach.
A day before I brought her in, I called to get some advice, hoping I could take care of it on my own. The receptionist went and asked a vet my questions, and I was very grateful. Although I ended up taking her to VCA the next day, it was a relief to see how attentive and caring they were.
Some of the employees there have worked there for over 10 years. That usually indicates it is a good place for humans too.
Dr. Moon examined Merry, prescribed meds and the treatment was successful. They called a few days later to see how she was doing which was unexpected
.
I did not feel that I was over charged.
Gratefully, I live less than a mile from this great animal hospital.
I've been taking both my cats there for 2 years now, everyone is super nice and they really care about the cats and take the time to answer questions.
We have been using this vet clinic since our dog was a puppy, and she is almost 4 years old now. We love this clinic! They are thorough, honest, and provide great care to our dog. We have used them for regular checkups, vaccines, injuries, and sickness.
They diagnosed our dog when we had just got her from the animal shelter with parvovirus. She got it from the shelter and we were first time dog owners, so it was overwhelming and scary. When we found out she had parvo, they set us up with an excellent overnight vet hospital. They even called the shelter for us to tell them what was going on and tried to get us assistance from the shelter and warn them for the other puppies in her litter.
Just last week she slipped on our deck and badly broke her nail. They got us in that day within an hour of calling and fixed her up. They set up follow up appointments, got us the medications she needed, and sedated her for the procedure. And we've never felt their prices were too high. For example, after the nail incident they provided us with a used IV bag to use over her foot in case the grass was wet when she went outside to avoid getting her bandages wet. I'm sure they could've tried to sell us an expensive piece of equipment for the same purpose but didn't.
While the vets that work there have changed over the years, we've always had an excellent experience with all the vets and vet techs. She gets very nervous when we take her to the clinic but the vet techs are always very sweet with her and try to make her less scared.
I 100% recommend this clinic to any dog owner and will continue to go to this clinic even though we've moved further north into Cedar Park.
I recently moved to the Austin area, and chose to try Arbor Animal Clinic for my two kitties. So far, the experience has been great! The vets, technicians, and other staff are consistently informative and friendly, and they've been exceedingly gentle and caring in handling my cats. My older boy, who's about 10 or 11, has a substantial amount of weight to lose, and Dr. Kennedy gave me practical instructions about how to help him do so; and about a month after our initial appointment, she got in touch with me at no additional cost to follow up with his progress so far. My 1-year-old rescue girl needed to be spayed, and throughout the entire process they kept me updated, educated me about my options regarding pre-anaesthesia blood work/microchipping her while she was under/even trimming her nails, so I was able to customize the experience for my budget and what would be best for my girl. On the day of the surgery, they even called to let me know when she was through the procedure and in recovery (a real gift to a worried pet parent). I'm honestly thrilled with Arbor so far, and would definitely recommend them.
We have brought our dog here for all of his 10 years. From puppy care to mature dog care, Arbor hospital has done a good job.
They are open at convenient times and staff is always friendly.
Most important for us is everyone there seems to genuinely love the animals and the doctors are capable and knowledgeable.
This place is very accommodating, informative and caring. They will continue to treat my pets as long as I have them!
BEST clinic Ever !!!! They are loving and caring and extremely knowledgeable! !! I wouldn't trust anyone else! !
Really great for elderly cats (15+). They are caring and dote on my little one.
I took my animals here for *years* and I was very sorry to move too far away to use them anymore. The staff has always been professional, friendly, and knowledgeable. It's also very apparent that the staff is there for their love of animals- I have never been to a place before or since where my pets got *snuggled* during their check-ups. Even after moving to Round Rock, I still used them. Tried two different vets in Round Rock and had two different very bad experiences, so I drove my crew (5 animals total) all the way to Arbor, until we moved again. The friendly reminder cards, accurate record keeping, and mostly on-time appointments are only a small part of the reason I kept going back.
Dr. Davis and the staff at AAC are so great. Dr. Davies is so patient and knowledgeable and really takes time to explain all sides of an issues to help with decision-making. She understands the balance between great care for your furry buddy and the difficulty of financing diagnostics/procedures, and tries to come up with the best solutions. She is so gentle with our kitties and I appreciate her kindness and excellent care.
My cats and I love visiting with Dr. Davies. I've always had a great experience at Arbor Animal Clinic. The doctors and the staff have been wonderful and I appreciate all their help and attention to my kitties.
I started using this clinic around the time I moved to the area based on the reviews, and I'm extremely happy with the decision. Their prices are reasonable, the staff is friendly and professional, and Dr. Dulaney has proven to be extremely knowledgeable, thorough, and an all around great vet. There's the tl:dr of our experience, with more detail following.
On one of our very first visits, I brought a concern to Dr. Dulaney that my dog Chaz had been urinating more frequently and in the house, which is unusual for him. She performed a urinalysis, and the results showed "abnormal cells". She recommended an ultrasound, which revealed that my dog had Transitional Cell Carcinoma, an extremely aggressive bladder cancer. Because it was caught so early, we were in the position to be able to attack it on all fronts, surgery, chemo, meds...the whole gamut. I read horror stories on many different forums where people had taken their pets to the vet with similar concerns, and they were written off as persistent UTI's, given antibiotics, and sent on their way, when in the end it turned out to be cancer and wasn't caught until much later. Dr. Dulaney took my concerns very seriously, and was educated and knowledgeable enough to recognize such an abnormality with the performed tests, and from my understanding the abnormal cells that were shed were not in a large quantity.
Unfortunately, my dog ended up passing away from the disease, but I am confident I had more time with him than most because of the early diagnosis. While I worked with a specialist on most things cancer related, I continued to bring Chaz to Dr. Dulaney in for check ups. I had tons of questions and she was always extremely patient and thorough with explanations, whether I was asking during an appointment, a phone call, or just dropping in...which I did all of these, frequently. I never felt rushed, or like she needed or wanted to be doing something else. When the terrible day came that I knew I had to let Chaz go, she provided a wonderful recommendation of a vet who could come and perform the procedure at home. And lastly, she sent a beautifully written card, with a picture of a black Pomeranian on the front, just like Chaz.
I will absolutely continue to use Dr. Dulaney and Arbor Animal Clinic for my other pets with confidence, and highly recommend them to others.
Always kind and friendly! They take care of my cat perfectly, always being through with checkups and prescribing appropriate medicine. On the pricey end, but you get what you pay for and it s worth every cent
We have been bringing our pets to Arbor Animal Clinic for over 20 years. Dr. Hartwel, all the other doctors, and the entire staff at Arbor have provided wonderful care for our Molly, Ruby, Pearl, Emmie, and Amber over the years.
The doctors are extremely thorough in their assessment and explanation of any case. they take time to discuss all the options and to explain how they arrived at their recommended treatment. In other words, the doctors always tell us WHY certain treatments are chosen. That thorough communication is uncommon and is probably the main reason we are so loyal to Arbor Animal Clinic.
The entire staff at Arbor is focused on all the pets they care for--and they provide wonderful care for them all. Our two "girls" are always happy to see everyone at Arbor. Because of this, Arbor is also our choice for pet boarding when we travel.
I recommend Arbor Animal Clinic to all my pet-owning friends.
Very nice people who give very good service. Dr Kautz is great, followup is reliable and my greyhound doesn't even hate going there!
Great vet, been taking my puppy here for a year. When we had just gotten our dog, we took her in for a regular exam with Dr. Kennedy and my dog had roundworm-- okay visit. The next day my poor dog stopped eating and they were able to squeeze her in last minute with Dr. Kautz who we really liked. Dr. Kautz was attentive and ended up giving her fluids and extra medicine (she fully recovered within a couple of days). Unfortunately, we were charged for the second exam in addition to the meds even though she'd just been seen the previous day. The vet techs and staff at the front desk are very friendly and well organized. Overall I recommend Arbor Animal Clinic.
Every time I bring our dogs in for a visit i am impressed by Dr Kennedy's thoroughness and her efforts to explain results so that they are understandable and not just a list of data. Also, being able to board our dogs there is invaluable to me because I know they will be well cared for.
There is just no beating this place. From the front desk to the technicians to the doctors ,we have always received nothing but 5 star treatment. Our pets are in the best hands possible here and I might never leave the area because of them.
Oh my God love love love this place!!! Started out with the kindest treatment ended that way. We were given options to save us money by performing certain tests first and waiting results before needlessly trying another test. Everything was explained so well!! So appreciative!!
My dog was bitten by a pitbull. Arbor Animal Clinic took great care for our dog although they might have been a bit too rough, they were realy nice to us
Feeling guilty that I haven't given them a review sooner. I have been taking my chocolate lab to them for 5 years. Always an excellent experience. Everyone on the staff is friendly and makes sure you know what's going on regarding your pet. We've seen a few different doctors over the years - all showing a high level of genuine care for him. They give him treats so he loves the vet. Oh and Wednesday & Thursday they do 20% off vaccinations! A great price considering my dog is 90lbs and can cost a pretty penny for any service. Highly recommend their vet services!
Even though my cat Thomas did not enjoy going there. He's still alive. He had only a few weeks left and that was 7 months ago. We enjoyed every additional day with our buddy!
Good job!
Dr. Hartwell and Dr. Kautz have been great and innovative.
Thanks,
Paul
I have been taking my Golden Retriever Chase here since we moved to Austin a few years ago. The doctors and staff are great and its pretty affordable. We like them so much even though we now live in Lakeway we don't plan on changing out vet. Highly recommend them!
Dr. Davies has been so amazing! I can't even express in words my gratitude for her taking the time to listen to my concerns about my aging Border Collie's behaviors. I feel that Dr. Davies not only listens, but also values my thoughts and ideas towards possible solutions in addressing my dog's behavior. I highly recommend this clinic...it was recommended to me and I am so thankful I heeded the referral.
We have been going to this clinic for almost 20 years. In fact, when we moved we tried a closer vet, but decided to continue to go to Arbor even though its quite a drive for us. We use to see Dr. Hartwell who is so awesome! He performed surgery on our lab for cancer. Since then we have seen many of the doctors and they are all the doctors are very good. They are very accommodating with scheduling. The staff is friendly. I recommend them to everyone.
We love Arbor Animal Clinic. We have been going there since I think 1992 or 93. We started out with Dr. Hartwell way back when he was treating animals and we had great respect for his decisions. At some point he stopped directly treating our animals and worked in the capacity of medical director. We were told that Dr. Dulaney was amazing by some friends. We love Dr. Dulaney too. She is so sweet, caring and gentle with our pets. She is great with the humans too and has great advice and tips. The techs have also been outstanding! They are so sweet to our pets. We had cats that lived for 17 years and 19 years under their care. We now have small dogs that they care for. I highly recommend them!
I recently moved back to Austin and was in need of a Vet. Arbor Animal Clinic happened to be near my apt which was very convenient. My dog started to get these weird spots on her paws because she kept licking them. I tried to use OTC meds found at the pet store and of course that wasn't the solution. One morning, I noticed my dog Hershey's paw had swollen up and she was not the happy dog that she normally was. I called Arbor Animal Clinic and right away the told me they had availability to bring Hershey in. I got some great advice and was able to purchase appropriate shampoos and conditioners from them as well. What I really loved about them was that they called twice with follow up calls for the next two weeks. With all the animals that come in, that was a really nice gesture. Just shows they don't forget about your pet and truly want to make sure they are okay. I will def be going back! :)
I've been using Arbor Animal Clinic for around 20 years. I had a cat they helped me take good care of for her whole life and now I take my two dogs there.
Dr. Hartwell is a great director for this clinic. These days, I take my dogs to see Dr. Rebecca Davies. She's interacts great with me and my dogs. She is open to inquiries and discussions, and fully understands when personal finances greatly influence decisions. I never feel like I'm being judged when I have to take finances into consideration.
I would highly recommend this clinic for all types of pet owners. You and your pets will get good service and care from the front desk staff, through the vet techs and the vets themselves.
Dr. Kautz and the staff at Arbor Animal Clinic are amazing. Dr. Kautz gave my dachshund a new life, and possibly saved his life (or at least his back). I was convinced Marley's fairly sudden and unrelenting weight gain had a medical reason behind it. It wasn't really safe to take him for his beloved walks anymore as the weight gain led to back problems. He was miserable. We went to 5 vets at various other offices around town before Dr. Kautz. Every single one discredited my notion that there was something medically wrong with him and prescribed prescription weight loss doggy food instead. A basic thyroid test at the first vet, which was confirmed by the others, "proved" there was nothing wrong with his thyroid. A million thanks to Dr. Kautz, who performed a Free T4 test (not literally free, that's the name of it) and confirmed Marley's thyroid problem. I unfortunately trusted the medical professionals before him, but I also trusted my gut. Thanks to Dr. Kautz and Arbor Animal Clinic, Marley has a new lease on life and is loving every minute of it, at the head of the pack during doggy walks again!
Dachshunds have notorious bad teeth. My other pooch, Floyd, was no exception and I had neglected his dental cleanings. Dr. Kautz did what I'm convinced few other dentists would've been able to do. Once he got in there complications arose due the extent of Floyd's tooth decay, but his expertise and experience shined again in the way he handled those complications and brought Floyd through it perfectly.
They've been excellent on every visit, the knowledge, experience and genuine concern evident every step of the way. We moved out of the state, and I miss our vet more than any other business in Austin (yes, even more than Rudy's). We miss it the most because it's the one we'll truly never be able to replace.
I've been going here for about a year, but today I realized how great arbor animal clinic is. My dog has all black nails, so I'm scared to do his nails. I had been going to petsmart and petco previously and they charge about 20-25 dollars for nail clipping and filling and there have been multiple times they missed the dewclaw. At Arbor they did a really good job getting all his nails as small as possible and treated him really well and it was way cheaper then petsmart and petco. And the staff is really great and care a ton about your pet. They answered all my questions and were really helpful. Take your pet here! you won't regret it.
Staff is so nice. Takes a while to get some help but other than that woukd recommend to go.
As always, the staff at Arbor Animal Clinic go above and beyond. We showed up Sat morning unexpectedly and they got us right in with no hassle. Thanks guys for taking care of us and our fur babies :)
They have been caring for my 18 year old dog her whole life
Dr. Rebecca Davies took great care of my kittens - quality vet.
Absolutely love this vet and everyone that works there! They take very good care of our dog Josie and handled our cat Lotus's passing like angels. Josie especially loves Dr. Kautz! We are grateful to have found such a great group of people that truly care about the animals and not about the $$$. The prices are quite reasonable.
Arbor Animal Clinic is Great!!! I trust them with my baby girl, Ruby-Bean, and my 2 cats. They've taken great care of my animals for over 7 years. When my dog was a puppy, she regularly tried to kill herself by eating mushrooms, and Arbor Animal Clinic always made her healthy. When my 15 year old cat was dying, they gave me considerate options to deal with the situation. They give good advice, options and are reasonably priced.
I brought my 8 week old kitten to Dr. Jordan in 2011 and he helped me address some illnesses she brought home from the pound. He offered inexpensive solutions (he doesn't over-prescribe) that helped get our kitty back to health. He has since given us practical advice and care when our cats had issues.
We moved to Dallas for a few years and I went to four vets trying to find the same level of care. Luckily we are back in Austin so we are back to Dr. Jordan.
AMAZING!!! From the front desk to our neurologist, Dr. Casey Birkel. Clean, thorough, patient, accommodating. I d give more stars if I could!!! If your dog suffers from seizures like mine does, Dr. Birkel is THE BEST!!! Can t say enough great things about her. WERE SO GRATEFUL!! THANK YOU to all the staff their and especially to Dr. Birkel and her nurses!!!
Dr. Moon and staff have treated my dogs and cats with care and compassion. I love this practice!
Dr. Ortiz is the best there is!! We drive past a lot of vets to come here from Georgetown. Thanks for your continued care of our fur babies!
The whole Arbor Clinic staff took wonderful care of us humans and our dog when we had to say good-bye to him last Friday. It was a very hard moment and I couldn t have wished for a more empathetic, respectful support from a vet. I was blown away how warm and sensitive they helped us managing this hard decision had how supportive they were during the whole process. As sad as it was, the doc gave us the feeling that we were doing the right thing. She gave us the freedom to make the decision that seemed right for us without putting any pressure on us and giving us the time we needed. I feel very grateful that the end of our dog's long life was as peaceful and right as his whole life. A special thank you to the doc (I don t remember her name) who was so nice and gentle with us and our dog.
I cant speak highly enough about this experience. Thank you!
I've taken my puppy here numerous times and each experience has been wonderful. Everyone I've interacted with at Arbor Animal Clinic has been friendly and helpful. The only problem I end up having is that my puppy doesn't want to leave because he likes the staff so much.
In addition to being such an enjoyable experience, the doctors here are top notch. I've had experience in the past with vets who look for every opportunity to charge me and act like my pets are their ATM. Instead, at Arbor Animal Clinic the doctors have been generous with their time and have put real care into helping my puppy. My last visit I was very worried about an issue he was having and the doctor diagnosed it as being much less serious than I was prepared for and it's since been easily (and inexpensively) resolved.
I cannot say enough about how happy I am that I chose Arbor Animal Clinic to take care of my best friend.
We started going to Arbor Animal Clinic when we got our dog because they were 2 minutes down the street and had decent reviews. Having now taken our dog there for almost 4 years, I can't imagine a better vet. These guys are organized, always willing to answer our questions (even when we just randomly call in), and have excellent doctors for our pup, Hazel. We not only go for regular check-ups and vaccines for Hazel, but have also had to have them perform a couple foreign body removal surgeries. They are accommodating of Hazel and her anxiety about going to the vet, doing their best not to put her through anything that isn't absolutely necessary; and for us Arbor Animal Clinic does a great job of being upfront about what procedures are necessary and explaining why and what costs will be associated.
We especially like Drs. Kennedy & Butcher for always taking great care of Hazel!
The VCA is a great vet! The front staff is always friendly, efficient and caring to my puppy. Dr. Ortiz always takes her time answering any questions I have, is also caring, gentle but also thorough examining my dog. Their prices are very fair and they don't push unnecessary meds or services just to make more money (like our previous vet did). I highly recommend VCA and Dr. Ortiz!
Finding the right vet(s) for your fur children is serious business. Fortunately we found them in time to care for our dog & cat when they were in good health and in ill health. The vets & staff - everyone - at Arbor Animal Clinic have helped us through both. They are compassionate, professional, and very human at all ends of the care spectrum. From saying goodbye to an ailing pup to welcoming a new one, they team at AAC feel like family. How can you ask for more?
Great and caring doctors and staff at Arbor Animal Clinic. Treatment, follow-up, and reminders are the best.
Arbor is awesome. We have a small Chihuahua and they treat her wonderfully. They are great with e-mail reminders, very pleasant and easy to work with and even have Saturday hours! Couldn't be happier, highly recommended!
Because of their inability to listen to a concern and inaccurate notes of my dog I won't be able to take him into my next apartment and will have to return him to the shelter.
In the notes it was stated that when I called into the clinic I said that he was having trouble socializing and being aggressive towards other pets. In reality I was trying to explain how fearful he is of humans and wont even want to go outside because of his fear, when he does make it outside he wouldnt even make it to the grass before he released his diarrhea(caused by stress).
He is 100% friendly towards other dogs, even ones who snap at him or try to mount him(stated in the notes from the shelter i adopted him at). The only problem he has is with humans, not being aggressive towards humans but being so fearful that he doesn't even want to go outside.
I've never left a negative review no matter how bad the quality or service. This incident just caused so much grief that I had to share it.
I haven't met the other doctors and I'm sure they are phenomenal but this is geared towards Dr. Kennedy.
Edit**
Photo below is Mack at his new foster home. First day at the local dog park, off-leash, getting to know the neighborhood! So glad I didn't have to take him back to the shelter.
I have been a customer of this veterinarian office for 6 years and would never think of going elsewhere. When they switched to a VCA clinic I was immediately impressed.The level of service remained consistently excellent, and prices for some services and vaccinations decreased. The service at this clinic is amazing. The whole staff is great and very welcoming. But I am here to give a virtual high-five to one individual in particular. Kelly, a technician at this clinic has been absolutely amazing with my dog every time we have visited. This incredible service is not limited to animals either. Yesterday during my dog's annual visit and vaccines I had my 3-year old daughter with me. In the middle of the exam she needed to go potty. Without missing a beat Kelly was all over it, talking to my daughter like a real person, earning her trust, and offering to take her to the potty for me. This was a huge help as it allowed me to continue focusing on the exam and the discussion with the Doctor. On previous visits she has helped us out to the car when my hands were full. Even when taking on some of the less pleasant tasks of working at a veterinarian clinic she serves with a smile. This is the kind of service that goes above and beyond the customer's expectations and will have me coming back for years to come. Thanks for all your help Kelly! You're awesome.
Excellent vet. In one case, we were able to call for an appointment, bring in our dog, receive a diagnosis, and walk out with a prescription in 30 minutes. Their vaccinations are very reasonable and all the veterinarians and vet-techs have been great.
We love Arbor Animal Hospital! The staff are always welcoming and very attentive to our dogs. When Rue had to have a teeth cleaning the vet made sure to call us in regards to her chipped tooth before she addressed it. We have moved across town but still continue to go here because of the care they provide.
Great service all around from vets and vet techs. They love your furry family members as much as you do.
These people were incredibly kind to me when I had to take in my elderly cat to be put to sleep. Under the awful circumstances, they were very gentle, thorough and supportive throughout, and spelled out all the options available. I really appreciated it. Thanks.
These ladies are skilled, professional and are just so good at their jobs. We are grateful for the compassionate care Drs. Renner and Ortiz have given Miranda, our geriatric lady cat. We're also impressed by the excellent customer service delivered by front desk staff, and the bedside manner of vet techs.
The clinic has met my expectations for
1) ease of scheduling,
2) timeliness of the appointment,
3) friendliness and care provided by staff,
4) guidance and knowledge provided by Dr. Dulaney, and
5) follow-up after the appointment.
They left both a voicemail and an email to make sure that our puppy didn't have reactions to the vaccinations. They were also very prompt in calling in prescriptions and notifying me when the medications were available for pick up.
Great staff, very friendly and great with my animals!
I want to thank Arbor Animal Clinic Dr. Davies for saving my leg and all the care they has provided to me and my family of furbabies (megan, Tina, Kramer, Joy, PeeWee) over the past 10 years. When the mean dachunds next door attacked me and almost chewed my leg off, Dr. Davies made sure to keep my leg clean and treated so I didn't get an infection. She showed my parents how to clean my leg wounds and even came in on weekends to clean my leg. Thanks to her. I still have 4 legs! I will forever be grateful to Dr Davies and all the staff at Arbor who make me feel comfortable when I have to come in. Thank You!
I really love Arbor Animal Clinic, and Dr. Laurie specifically. She has a passion for helping animals and was very nice to my kitties. She is also very understanding and compassionate when her customers are on a tight budget. I very much recommend Dr. Laurie to anyone searching for a vet.
I moved across the country with my now husband to Austin. I brought my cat with me because we were partners that could not be separated. Shortly after our arrival we needed a vet. I looked at reviews for several places in our area and decided to check out VCA Arbor. They have been nothing but wonderful since. They are up front with their prices and scale it to the reflect what it would cost at the most instead of surprising you.
My cat got diagnosed with kidney disease and everyone was incredibly supportive and in helping us keep her around just a little bit longer. I've been seen by every vet doctor there and they are all wonderful people. All the staff remembered me and Digit.
I finally had to make the hardest decision and put my kitty to rest. Everyone was so supportive and sweet helping us through the process .
I will always recommend this place and if we decide to get another pet, they will be seeing the wonderful doctors and staff here.
my dog has a slow healing wound from a dog fight - he is coming along nicely and the staff at the clinic have been wonderful
